# Reconnect Community — user reviews

> 25 indexed App Store user reviews of Reconnect Community by Reconnect, Inc., rated 2.30/5 from 15 ratings.

- Source: https://appshunter.io/ios/app/reconnect-community/id1309831445/reviews
- App overview in markdown: https://appshunter.io/ios/app/reconnect-community/id1309831445.md
- Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 3 · 1★ 8

## Newest reviews (7 of 25)

### 1/5 — iPhone FaceTime issues

*2020-10-12*

When I want to FaceTime either one of my dad’s phones (iPhone to iPhone) - it pulls up my Reconnect Community app, not allowing me to FaceTime my own family!!!!!!! IRRITATING!

### 1/5 — App is no good

*2020-09-04*

This app constantly crashes. Logs in some information and doesn’t the rest. This is t a reliable app and clients shouldn’t be held accountable for all the glitches.

### 1/5 — APP DOESNT WORK

*2020-08-26, version 4.0.1*

Idk what’s going on with it but they have done some stupid update and now it never works. I keep having to uninstall and reinstall it. And even now I’ve done that 3 times and I can’t check in. It’s an invasion of privacy anyways. I am on medicine and because of this medicine I have to check in everyday to find out if I have to take a piss test: so this app wants permissions to my microphone, photos, videos, location etc.. for what? I’m on medicine, not on probation. Bs

### 1/5 — Extreme invasion of privacy

*2020-08-23, version 4.0.1*

Must I say more??

### 1/5 — Reconnect=disconnect

*2020-08-07, version 4.0.0*

This app has stopped working so many times. This time I can’t even discard it to re enter it to try to fix it for the upteenth time.

### 1/5 — Bad!

*2020-08-07*

I have yet to be able to use since the update!! Please fix ASAP! It made my morning so much easier

**Developer response:** Sorry you are having issues! Can you please try to either logout and log back in or uninstall and reinstall the app?

### 1/5 — App Crashes

*2019-10-15*

This App has crashed every day I've tried to use it ever since the last update and has been a pain in the A&$ ever since day one that I was forced to use it 
Please fix it asap

## Most critical reviews (10 lowest-rated)

### 1/5 — Please make elderly friendly

*2026-02-02*

My super old lady Jill needs this to be dinosaur friendly. She keeps asking me to read everything on the app. Make it easier for the old people.

### 1/5 — Don’t do it

*2026-01-24*

They will coerce you into doing this program by telling you it’s your best option and court will cost a fortune, etc. This is a complete invasion of privacy and the humiliation is not worth it.  All employees run by their own set of rules and backtrack on their words continually.

### 1/5 — Ballz

*2025-07-17*

It’s ballz

### 1/5 — Missed check ins mean sanctions!

*2024-12-08*

This app has given me more anxiety than probation has on its own miss a check in you could be sanctioned but the app will say you’ve checked in then you check the app because maybe you actually get a notification 80% of the time you won’t and guess what your check in actually didn’t go through if it happened once or twice it wouldn’t be a huge deal but it happens all the time so I check the app 30 times a day to make sure

### 1/5 — Terrible

*2024-12-02, version 4.9.46*

Doesn’t work for iPhone 16’s. Will only work if you have a old phone or android

### 1/5 — Yeah

*2024-03-19*

Terrible app never lets me check in on time-shy

### 1/5 — Police state

*2023-12-21*

This app stores facial recognition ,long after you are off probation the information u upload will be used in a database to track you through life, the images will be used to identify u at red lights , gas stations, grocery stores, and so on… these types of apps sell your data and information as do all other apps….enter at your own court ordered risk

### 1/5 — Horrible app

*2023-06-28*

This app has so many problems. Users need to be very careful as it is not accurate, malfunctions, does not provide notifications, and wipes out your information.  ALWAYS KEEP TRACK IF YOUR INFORMATION OUTSIDE OF RECONNECT!!

### 1/5 — Battery Drain - Testing App Connection

*2021-08-31*

The app continuously pops up notification that says “Testing App Connection” and aside from being irritating, it reduces my battery life by 30%.  This started happening a few months ago after an update.  Please fix this.

### 1/5 — Recovery

*2021-03-15*

This app doesn’t work properly. How am I supposed to know to check in if no notification pops up?!? Luckily this time I was smart to check the app due to my phone lighting up but nothing had popped up so it was strange it vibrated with no banner to indicate the reason! Fix this please

## Most praised reviews (8 highest-rated)

### 5/5 — Check-in feature when prompted to check not responsive was unable to check-in

*2026-03-10, version 7.0.4*

I had my Reconnect Community app go off at 11:25 with the amber alert alarm waking me up suddenly I opened the app to hit the check-in link on the touchscreen and I was getting no response. I continue to hit it and then I tried other links they were not working until some of them and did work. I was able to take a picture of myself from the app from another link around that time and just send it in via the document subscription portion. Seems like a pretty big deal when a program that has you under a probationary period to comply by their rules with a threat of a jail time and other sanctions looming if you do not comply and not checking in when prompted is a big one and it all relies on the technology and the upkeep of this application as to whether I have to deal with the repercussions or not. In this case I was there on time checking in and the app would not Respond only in the fashion to let me check in for the account court of Fayette County Georgia. That’s not a little big deal… That is a huge big deal.

### 5/5 — Love the app

*2022-06-21*

Works great and helps keeps me on track and organized!

### 2/5 — Mildly infuriating

*2026-02-14*

The app works well but the one thing that bothers me is the picture taking. When I’m at work @ 6am and wide eyed it takes forever to take a pic but when I’m just waking up and looking like a monster it’s instantaneous. Be aware of that when you’re taking your pics. If they go off of how you look, good luck.

### 2/5 — Add more visual depth or enhanced visual cue

*2025-08-26*

Instead of only adding/removing the word “No” on the pop-up for testing, there should be color coding. Green for “No Testing Required” and Red for “Testing Required.

### 2/5 — No notifications as of late

*2023-06-25*

Used to be much better with notifications, but for the last few days, no notifications or alarms so have reverted to instant check ins.

### 2/5 — App doesn’t log my check ins please fix this

*2021-07-05*

Why does it say three days without violations when I borrow a phone and check in every day?

### 2/5 — Missing  check sin

*2021-03-05*

I literally have to keep my phone in my hand and check it periodically because these notifications I don’t get. And yes all the notifications settings for this app are on I have triple checked.

### 2/5 — Updates

*2020-09-04*

Every time there’s a new update something goes wrong. This latest one I’ve had to try to check in at least 20 times and it still hasn’t worked

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*
