# Record My Hours — user reviews > 58 indexed App Store user reviews of Record My Hours by Fair Work Ombudsman. - Source: https://appshunter.io/ios/app/record-my-hours/id1166423759/reviews - App overview in markdown: https://appshunter.io/ios/app/record-my-hours/id1166423759.md ## Newest reviews (18 of 58) ### 2/5 — Not Reliable *2025-12-18, version 2.3.0* I am a teacher and wanted to track both working from home and when at work. It wouldn’t automatically record my work at school, because I had a manual at home work, set as a second job. Then they did an update and all my work from home data was deleted. Help centre is hopeless as they take days to respond. It can’t handle more than one work site or place. My work also has two sites but it doesn’t recognise the second site. ### 2/5 — Annoying pop ups *2025-07-10, version 2.2.0* I do not want to allow location use on RMH yet every time I open it to start my shift it tries to force me to turn on location settings. I start my shift and end my shift manually. Looking for a new app to use unless this is updated to give me a choice. Stop stalking. ### 2/5 — Don’t bother new updated version is terrible *2024-12-02, version 2.2.0* The new update is terrible, it’s lost all my saved records and the new look is horrible and not easy to use like the old version. I’m looking for a new app right now to replace it. ### 1/5 — WARNING - RECORDS LOST!!! DON’T install this app!!! *2024-11-28, version 2.2.0* After the latest iOS update, this app has deleted ALL of my records! Despite backing everything up to iCloud. I contacted Apple to see if I could ‘undo’ the update, but this is not an option. They said contact the developer (which I have). My confidence in retrieving these are low, however, because the developer’s T’s & C’s say no data is kept. There was NO forewarning from the developer that this was going to happen. If my employer deleted all of my records, Fair Work/the Ombudsman would be involved. The irony. MONTHS of unpaid overtime I was tracking down the drain thanks to this app. And now I have no proof that I could take to Fair Work or my union. Funny how I keep getting notifications informing me that “it’s been several days since Record My Hours detected me at work” though. SHAMEFUL! ### 1/5 — What happened? *2024-11-27, version 2.2.0* Have been using this app for a few years now a random update has deleted all my data and nothing from the last six months is available in the back up cloud. ### 1/5 — What happened?! *2024-11-27, version 2.2.0* Like another reviewer, I had years of data and now it’s been wiped clean!!!!!! How do I get it back?!?! ### 1/5 — Old app was far better and you lose all previous data *2024-11-26, version 2.2.0* This is a terrible update. The old one was so much better , both in terms of user friendliness and visually providing a quick and accurate representation of your hours worked, without annoying nags about turning on background etc etc. It was also easy to enter data. When you update to the new version, YOU LOSE ALL PREVIOUS DATA. This meant I lost years of data. This will also happen to those with automatic update. It’s only when you check the website after the update that you find out it will wipe your data with update! This is a great example of an app that went from 5 stars to 0 stars (if I can chose 0) both in functionality (and stupid annoying nags (no, I don’t want to run background and no I don’t want it to think it’s smarter than me as I work from home as well and those hours need to be counted). The previous app still kept time when closed. ### 1/5 — Where did my jobs go? *2024-11-26, version 2.2.0* What on earth happened??!! I have been using this app every day for years and it’s been so reliable until this latest update! All my job info, and I have multiple jobs and my hours have all just disappeared and I now have to start all over again and start from scratch??!! Surely not! Please fix this!! ### 3/5 — Still buggy *2024-11-26, version 2.2.0* Latest update wiped all my data. I was tracking WFH hours for ATO. Also can’t select the work record time frame for current pay period. End date has to be current date. ### 1/5 — My data is gone *2024-11-26, version 2.2.0* After latest update, all my data is gone, deleted, vanished, disappeared. Good job team 👏🏻👏🏻👏🏻 ### 1/5 — My data is all gone after the update *2024-11-25, version 2.2.0* I’m so frustrated.. ### 1/5 — Lost everything after the app update *2024-11-25, version 2.2.0* This morning I checked the app. It seems to be updated and I have lost all the recorded hours. Not happy ### 1/5 — Don't Update，Records lost *2024-11-25, version 2.2.0* I have been using this software for a long time, and it has been very useful. Today, the software automatically updated, and after the update, my two years of work records disappeared. I couldn’t find them in iCloud either. I had always trusted the stability of this software, so I didn’t perform any manual backups. iPhone15 pro Max ### 3/5 — Useful and great idea! A bit clunky *2024-10-22, version 1.21.4* Really useful app, just a bit clunky to use, I think could use a lot of design improvement. Also PLEASE add the ability to import exported data!!!! ### 2/5 — So hard to make it work out *2024-08-21, version 1.21.4* Don’t recommend it. ### 1/5 — Useless for WFH *2023-02-28, version 1.21.4* Absolutely useless for recording WFH hours. Does not include location in exported timesheet or allow location to be entered into the app without constant location tracking turned on, even then it records your times incorrectly making the app useless for taxation purposes. ### 2/5 — No longer tracks time at work *2022-05-03, version 1.21.4* App used to track time at work reasonable well. It now no longer tracks time at all. ### 1/5 — Doesn’t support iOS 15 *2021-10-02, version 1.21.4* Can’t automatically record the hours ## Most critical reviews (10 lowest-rated) ### 1/5 — Absolutely terrible!!!!! *2026-06-16, version 2.4.0* Do not touch this app! It is so unreliable. I record my hours very very regularly and again all my recorded hours have all disappeared. This is at least the 3rd time this has happened. It was a great app until they made the major update a while ago and now it just wipes your recorded hours with no warning. No More! I’m done and I will now find a better app to use. ### 1/5 — “Record” is Misleading *2025-10-09, version 2.2.0* The app does its job, until it randomly deletes all your data, this has happened to me now twice. Completely useless. ### 1/5 — Used to be good - not anymore *2025-07-23, version 2.2.0* This app used to be user friendly but the last update permanently wiped all previous data & it now insists location services being turned on so that it can automatically log when you’re at your workplace - this is utterly ridiculous for anyone working from home! I (like many others) used this app to log WFH hours for tax purposes, but the app is now completely useless for that. ### 1/5 — Lost data and harder to use *2025-04-11, version 2.2.0* After finding this app so useful for a couple of years, last week I found an automatic update had lost ALL my data. I am finding the updated app so much harder to use (having to select my job every time even though I only have one job, and the clock face is not intuitive at all). I initially chose this app because it’s from the Fair Work Ombudsman (which gave me a feeling of security and confidence) but now I am not sure whether to bother at all. Not to mention I now have to find another way to recall my hours of work for the past month to submit my timesheet 😩. ### 1/5 — Bad update *2025-03-25, version 2.2.0* It’s very annoying now it was the best app before so hopefully they might put it back to before ### 1/5 — Not smart developers *2025-02-27, version 2.2.0* This app required both data the company Wi-Fi to instead of just mobile data. This means companies can block you from using the app and can setup alerts to find out which staff are attempting to use the app and to target them. ### 1/5 — Don’t update *2024-12-16, version 2.2.0* Awful app after update. No longer works. Asks non stop to track. Deleted ### 1/5 — Don’t update *2024-12-13, version 2.2.0* Since the update it no longer automatically tracks your time at work and doesn’t take your unpaid lunch break off the total ### 1/5 — App doesn’t work anymore and all data gone *2024-12-05, version 2.2.0* I accessed the app today and there has been an update. Nothing works and all my data is gone. ### 1/5 — All data lost! *2024-12-02, version 2.2.0* YEARS worth of data lost because you didnt tell anyone through the App to save their data. How can we trust this App ever again. Now I get constant annoying geo-fencing alerts to allow it to track me. I work from multiple places, this is not a useful feature. Bring back old version. ## Most praised reviews (10 highest-rated) ### 5/5 — Mistakely boot my phone *2022-12-07, version 1.21.4* Hi there is it possible to retrieve the record of my duty hours because i mistakely delete and boot my phone. ### 5/5 — No location tracking *2022-03-24, version 1.21.4* App wasn’t working how it should, almost gave up backed up, exported data deleted app and reinstalled. No faults since ### 5/5 — Easy, free app for busy small biz sole trader *2019-07-08, version 1.21.4* Great location sync feature that automatically tracks start and finish times at different jobs for ease with invoicing multiple clients per day. Love that it’s also free. ### 5/5 — Very happy *2019-03-29, version 1.21.4* Works great very sad with amount of hrs I do when I see it but works good great app ### 5/5 — Thanks *2017-05-25, version 1.17.1* I've been using this to log all my shifts - really cool how it does it automatically. Even my boss is a fan. ### 5/5 — Great app *2017-05-06, version 1.17.1* Easy to use and accurate. Well done! ### 5/5 — Great app for iPad too *2017-05-06, version 1.17.1* I've been using this app on my iPad and it works really well. ### 4/5 — Really good but room for improvement! *2021-03-02, version 1.21.4* This is one of the only free apps for tracking work hours and I’ve been really happy with it so far. However, there are a few things that would make it a lot better. 1) I’d love to be able to input the hourly pay rate and see the calculated money earned when the shift is finished. 2) The ability to export a single shift as either a .jpg .png or PDF. I wanted to send a receipt to a client but couldn’t without taking a screenshot which then cut off my notes in the comment section. 3) Auto backup to the cloud or Dropbox would be nice. I don’t want to have to manually do it every time. 4) This last ones just a personal preference but I felt like some of the other apps I saw had better looking graphics. I feel like this apps a bit chunky feeling. I feel like if you did the following these could be the perfect app for tracking hours. ### 4/5 — Useful *2019-07-03, version 1.21.4* Good app but it needs updating to support the iPhone X display properly. ### 4/5 — Works well *2018-10-03, version 1.21.4* I am still on iOS 10.3 and this app works perfectly fine. Has been really good as a back up to record my start and finish (or arrival and leaving) times. I just wish it had more detailed break information and options like start of break times etc even if manually entered. I love the export feature. Hopefully it continues to work just as well when I eventually update my iOS. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-18.*