# Record360 — user reviews > 31 indexed App Store user reviews of Record360 by Record360, rated 3.00/5 from 70 ratings. - Source: https://appshunter.io/ios/app/record360/id890582784/reviews - App overview in markdown: https://appshunter.io/ios/app/record360/id890582784.md - Rating breakdown: 5★ 27 · 4★ 4 · 3★ 4 · 2★ 9 · 1★ 26 ## Newest reviews (10 of 31) ### 2/5 — Makes my iPhone 13pro overheat *2022-08-21* Great app but it causes my brand new iPhone 13pro to over heat so much that its hot to touch and eventually shuts down. It did my iPhone 12pro the same so I thought it was the phone. Got a new phone...same thing. Please fix ### 2/5 — Fix the camera system *2021-05-14* My coworkers and I have problems with the camera system. We all have brand new iPhones and all the pictures they this app are zoomed it and can’t zoom out any further we have to stand 20 feet away to take a picture of the equipment even then they look like crap. My normal camera app comes out a million times better. If you fix this issue this is a 5 star program. But right now it’s hard to tell damage. ### 2/5 — Used to be great *2021-03-14* The app keeps crashing on my IPhone 12. Tried deleting and reinstalling and no joy. Sad. ### 3/5 — Empty space when taking picture *2016-06-03* The app is great and helps make things easier but when taking the picture with an Iphone 6/plus and 6s/plus there is empty space on the right side on the picture when reviewing the picture, great app, please fix. ### 3/5 — App crashes with iOS 7! *2015-11-24, version 2.10* Please fix! ### 1/5 — Useless *2015-11-03, version 2.8* Was forced to delete this app as I just repeatedly got an error when trying to sign up for an account. Can't use any of the features without this. ### 5/5 — Useful *2015-07-07, version 2.4* Very useful app and works well!! ### 5/5 — Great App! *2015-07-07, version 2.4* Very intuitive and practical. Highly recommend. ### 5/5 — Love it! *2015-07-02* This app is incredibly useful and easy to use. I used it on a rental car. Probably saved me hundreds of dollars! ### 1/5 — Should not have been released yet...not ready *2015-05-15* Good concept but repeated fails to upload then loses your recording. Too important of a function to be this unreliable. Shouldn't have been released yet. ## Most critical reviews (10 lowest-rated) ### 1/5 — Broken *2024-03-17* The input screen will sometimes overlap itself and not let you do anything unless you physically delete the App and redownload it, which makes using it a tedious gamble that could easily be fixed ### 1/5 — Videos sometimes don’t upload! *2023-12-05* Happens a lot where I record a 7-15 minute video just for it to say failed to record video please try again huge time waster! And probably money waster if your paying to use this app. ### 1/5 — Crashes *2023-07-25* When it’s not crashing, it’s locking up, or making the phone screen turn all white and locking the phone up. ### 1/5 — Kys *2023-01-06* This app is horrible ### 1/5 — Save your money, not a reliable app. *2020-06-29* After multiple attempts to get the app to perform at acceptable levels on our mobile devices it was not up to the task. The photo taking time and upload processing was too long for our team and we abandoned using it a few months in. I attempted to cancel because we were not getting any value for the charge and were told the product team wanted to work with us to improve. We have never been able to move back and have wasted $4,740 over 12 months since they would not let us out of our contract. We have never used the software for a live customer damage review. Not once. Totally worthless software and we are a tech focused shared car and vehicle rental company. I highly recommend looking at other vendors and save yourself from getting locked in. I am writing this review because after numerous times asking to not bill my credit card for software delivering no value to us it gets charged every month. Check out any other option before thinking this is the one and signing up. ### 1/5 — Horrible *2018-10-31* Trying to set up an account was impossible as it kept arbitrarily erasing user name entries and throwing them elsewhere on the form. Navigation is bad as well, confusing and cannot upload photos from phone. As a field mechanic, I would have liked to take all my photos of the customer damage and then the repair process and then uploaded them but it doesn’t allow uploading photos so I’m stuck taking them after finishing the repair. What good is this?. Once you’ve uploaded you are unable to go back and add anything or replace photos that you see are not clear. This is a good idea but poorly designed. ### 1/5 — Crashed 1st use *2018-04-03, version 3.34* I created an account, started to use it when the App crashed. It then refused to log back into the account necessary to use the App. I deleted App and reinstalled, no login accepted. Deleted App for good. (Ipad) ### 1/5 — Me *2017-01-27, version 3.04* Poor app at present as I couldn't sign up for an account. I completed the details but could not proceed. ### 1/5 — Business only *2016-04-19, version 2.20* I know it says business in the category but that was not made evident to me until I downloaded it and tried to use it. Ended up being a complete waste of my time. ### 1/5 — Incompatible *2016-04-15, version 2.16* The last update rendered this app incompatible with my device. That's interesting! It was compatible, now it isn't. How helpful. I guess the delete app option is my next move!! ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing *2026-06-25, version 4.23.6* 5* amazing ### 5/5 — Damage protection *2026-06-25, version 4.23.6* Saves tonnes of time and gives way to customer arguments capturing condition in seconds ### 5/5 — Come a long way *2024-12-24* The app has improved a lot in the last few years. Very smooth camera and forms. The first page is simple but all you really need to do is hit start. ### 5/5 — Customizable and Effective *2022-02-03* Highly recommend. ### 5/5 — Great app, huge improvements in the last year *2021-11-30* Record360 is a phenomenal app and has saved my team a ton of time. They’ve made a lot of improvements in the last year to modernize - I really like the new look. ### 5/5 — Awesome app! *2016-10-28* This app is great for covering your butt when renting things. Used it when I moved into my apartment and when I rented a car. Nice having proof if someone accuses you of damaging something. Highly recommend ### 5/5 — Fabulous app to help feel at ease while traveling *2015-08-15* I rented a truck in Alaska, it had a scratch on the passenger door... I was told scratches are not a big deal by the rental agent, but I wanted peace of mind. I used the Record360 app to take a pic, denote the minor damage and upload it to the Record360 sever with the automatic time stamp & just like that... I went on my way worry free! An excellent travel tool! Very easy & quick. I also uploaded a video of the vehicle when I turned it in because I was using the key drop box... No worries that there could be damage after I left the vehicle. I LOVE THIS APP! ### 5/5 — Must have *2015-08-04* Great tool for individual protection and a must have for businesses that need to keep track of rental or other damage! ### 5/5 — Great app! *2015-07-08, version 2.4* As a member of a car sharing co-op, I use Record 360 to quickly record any existing damage on the car before I begin each trip. Definitely recommend! ### 5/5 — Great deal *2015-07-08* Excellent app. Thank you for your service. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*