# Recuro Care — Digital Health Solutions > Virtual health platform offering primary care, mental health, at-home testing, and genetic screening. (iPhone/iPad app by WellVia.) - Source: https://appshunter.io/ios/app/recuro-care/id1625724898 (this page in markdown: same URL + `.md`) - Developer: [WellVia](https://appshunter.io/developer/1114544464) - Category: Medical, Health & Fitness - Price: Free - Rating: 4.80/5 from 10,759 App Store ratings · 173 written reviews indexed - Age rating: 17+ - Requires: iOS 15.6 · 52 MB - Languages: American English - Released: 2022-05-27 - Data updated: 2026-08-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/recuro-care/id1625724898/reviews.md ## What is Recuro Care? Recuro's virtual health platform consists of a curated suite of digital solutions-- from primary care and behavioral health to at-home testing and genetic screening. These solutions are fully customizable to the needs of any population, allowing patients to receive more personalized care and monitor their own health, no matter their location or circumstance. VIRTUAL CARE Our integrated team of top primary care and behavioral health physicians provides unbiased, confidential care through message-based and video interactions. We also provide health screenings and assessments in order to proactively manage specific issues and risks. AT-HOME LABS We make the at-home testing experience convenient and accessible with easy-to-use tests for over 90 diseases. Patients can self-collect samples in a safe home environment with rapid results available, enabling quick and early identification of diseases and timely and effective interventions. GENOMICS Our DNA testing platform identifies and predicts specific health issues and conditions in order to develop highly personalized treatment plans, prioritize early interventions, and effectively risk-stratify populations. ## Key features - Virtual primary care - Behavioral health services - At-home lab testing - Genetic screening - Personalized treatment plans - Message-based and video consultations ## What do users think of Recuro Care? Overall sentiment: negative **Pros** - 🚀 Quick and easy access to medical care - 👍 Friendly and helpful doctors - 💡 Convenient virtual appointments - 🚀 Fast response times **Cons** - 🐛 Technical issues with the app and video calls - 🤔 Inconsistent or poor quality of care - 👎 Rude and unhelpful staff - 🤷‍♀️ Inability to get prescriptions or medical notes **Commonly reported bugs** - App crashes and login issues - Providers not showing up for scheduled appointments - Incorrect or missing information in patient records **Most requested features** - Ability to upload images and documents - Improved app stability and user experience - Better communication and follow-up from providers ## Recent user reviews (10 of 173) All indexed reviews: https://appshunter.io/ios/app/recuro-care/id1625724898/reviews.md ### 5/5 — Fast n Easy! *2026-08-19, version 1.1.64* Had an appointment booked in minutes and meds a couple hours later! It’s great! ### 1/5 — Unhappy with doctors *2026-08-18, version 1.1.64* Doctors do not help whatsoever. They do not even offer ibuprofen. They still want me to take her to urgent care or pediatrician for a throat swab to be able to get medication. Why I am paying for this service. This is a waste of money. I should save this money and just go to my daughters pediatrician and pay the high deductable with the yearly savings. ### 1/5 — Money grab *2026-08-16, version 1.1.64* They take your money then tell you to go to Urgent Care. ### 1/5 — Not a great service *2026-08-12* Had to schedule an appointment to see a psychiatrist for a refill ( new to The state ) the appointment was scheduled to be over video , I gad the app ready and opened for thirty minutes . Even took screenshots and screen recordings because I could not believe that a doctor missed their appointment . After thirty minutes I called recuro directly , at the same time I got a call from recuro which I am assuming was the doctor . By the time I got to he call , the doctor hung up , there was no way to contact the doctor directly as it’s the same Number through recuro . Now I am without medication for anxiety thanks to Recuro . ### 1/5 — Do Not Reccomend *2026-08-04, version 1.1.63* I scheduled twice with two different providers and both cancelled last minute, hours before each appointment telling to me reschedule with another provider. I had to wait about two months to get the first appointment and then about 6 weeks to get the rescheduled appointment. I live in a rural area and providers accepting new patients and my insurance can be hard to find even driving two hours. I definitely got my hopes up thinking this would be a great solution. Just made my health journey that much harder. ### 3/5 — App is not user friendly *2026-07-27, version 1.1.62* I cannot add my dependent information ### 3/5 — EAP no cost option *2026-07-17, version 1.1.60* For therapy. There’s not many providers available . West shock to see a $200 option per visit. A great option for EAP zero cost urgent care. Needs or emergency. Prescriptions for common colds and problems. Very comparable, if not, better than Teladoc and other AI. And/or telehealth providers ### 5/5 — HORRIFIC company that doesn’t care about their clients. *2026-07-03* I contacted Recuro through the app this morning to schedule a counseling appointment which allowed me to pick a provider and 3 available times. The app then froze so I contacted customer support who assured me they could schedule the time and provider I had previously selected. I was told I would be contacted by phone to be informed of my appointment time by phone once they spoke with the provider. I NEVER received a phone call so I checked the app and was shocked to see an appointment I NEVER approved scheduled at a day and time I did not request. I specifically told the rep I was not available that day. When I called customer service after discovering the appointment , they curtly told me they could cancel the appointment (of course still charge me the fee ) even though I never selected or approved that date or time. They were unwilling to reschedule to a different day or time or work with me in ANY way. I was finally given the option to be refunded which will take 10 days and rescheduled which I won’t be doing. As a licensed therapist myself, I’m incredibly upset and frustrated that this is how mental health companies treat their clients. ### 1/5 — Unhappy! *2026-07-02, version 1.1.59* I am very disappointed with my experience. I felt like my concerns were not heard or taken seriously. I explained that I am currently out of town on vacation, feeling very ill, and seven hours away from home. I also shared what symptoms I was experiencing and which medication has worked best for me in the past. I rarely get sick, so this situation has been especially frustrating and stressful. ### 5/5 — Doctors are great! *2026-06-18, version 1.1.59* I appreciate the doctors are knowledgeable and respectful and allow you to fully explain your issue and even ask questions on things they can not help you with but can give you guidance. But most important it is so easy. You can be anywhere in between classes at home vacationing. ## Frequently asked questions about Recuro Care ### What services does this app offer? This app provides a comprehensive virtual health platform. It includes services such as primary care, behavioral health, at-home lab testing for over 90 diseases, and genetic screening. You can receive confidential care through message-based and video interactions with physicians. ### How does the at-home testing work? The at-home testing feature allows you to conveniently collect samples in a safe home environment for over 90 diseases. Results are available rapidly, enabling early identification of diseases and timely interventions. ### What is the cost of using this app? Based on the provided information, the app is available for free. There are no mentions of subscription fees or in-app purchases for accessing its core services. ### Who is this app designed for? This app is designed for individuals seeking personalized and accessible healthcare solutions remotely. It caters to those who need primary care, mental health support, or advanced health screenings like at-home testing and genetic analysis, regardless of their location. ### How does the genetic screening feature benefit users? The genetic screening platform helps identify and predict specific health issues and conditions. This allows for the development of highly personalized treatment plans, prioritization of early interventions, and effective risk stratification. ## Version history (last 5 releases) ### 1.2.0 — 2026-08-25 New App Banners. ### 1.1.64 — 2026-08-12 Improvements. ### 1.1.63 — 2026-07-29 new app is coming... ### 1.1.62 — 2026-07-18 Bug fixes and improvements. ### 1.1.60 — 2026-07-16 Small fixes and enhancements ## Apps similar to Recuro Care | App | Rating | Price | Category | | --- | --- | --- | --- | | [Hypnosis for Childbirth](https://appshunter.io/ios/app/hypnosis-for-childbirth/id477599840) | 5.0 (1) | $4.99 | Medical | | [ICE Medical Standard](https://appshunter.io/ios/app/ice-medical-standard/id412786820) | 4.3 (1,951) | Free | Medical | | [Dog Symptom Checker](https://appshunter.io/ios/app/dog-symptom-checker/id392537780) | 1.0 (1) | $2.99 | Medical | | [CCL eLab Community](https://appshunter.io/ios/app/ccl-elab-community/id492766180) | — | Free | Medical | | [AcuApp® Acupressure](https://appshunter.io/ios/app/acuapp-acupressure/id510935540) | 3.5 (2) | Free | Medical | | [Cardio Valve](https://appshunter.io/ios/app/cardio-valve/id516325480) | 4.8 (4) | Free | Medical | ## More apps by WellVia - [WellVia](https://appshunter.io/ios/app/wellvia/id1114544465) - [Recuro Health](https://appshunter.io/ios/app/recuro-health/id6790471072) All apps by WellVia: https://appshunter.io/developer/1114544464 ## Related topics [recurro](https://appshunter.io/ios/topics/recurro) · [recuro health](https://appshunter.io/ios/topics/recuro-health) · [recuro care](https://appshunter.io/ios/topics/recuro-care) · [recuro](https://appshunter.io/ios/topics/recuro) · [global health iq](https://appshunter.io/ios/topics/global-health-iq) · [go geviti](https://appshunter.io/ios/topics/go-geviti) · [nrc health](https://appshunter.io/ios/topics/nrc-health) · [doxa medical](https://appshunter.io/ios/topics/doxa-medical) · [primary digital health](https://appshunter.io/ios/topics/primary-digital-health) · [innovative health](https://appshunter.io/ios/topics/innovative-health) · [precision health corp](https://appshunter.io/ios/topics/precision-health-corp) · [vs digital health](https://appshunter.io/ios/topics/vs-digital-health) · [biocare diagnostics](https://appshunter.io/ios/topics/biocare-diagnostics) · [care compass quantum health](https://appshunter.io/ios/topics/care-compass-quantum-health) · [precision health](https://appshunter.io/ios/topics/precision-health) · [dave palumbo](https://appshunter.io/ios/topics/dave-palumbo) · [hkgepitherapeutics](https://appshunter.io/ios/topics/hkgepitherapeutics) · [biomarker health](https://appshunter.io/ios/topics/biomarker-health) · [caris life sciences](https://appshunter.io/ios/topics/caris-life-sciences) · [digital concierge care](https://appshunter.io/ios/topics/digital-concierge-care) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*