# Recycle 101 — user reviews > 24 indexed App Store user reviews of Recycle 101 by Casella Waste Systems, Inc., rated 4.50/5 from 283 ratings. - Source: https://appshunter.io/ios/app/recycle-101/id1507210716/reviews - App overview in markdown: https://appshunter.io/ios/app/recycle-101/id1507210716.md - Rating breakdown: 5★ 220 · 4★ 38 · 3★ 2 · 2★ 2 · 1★ 21 ## Newest reviews (5 of 24) ### 1/5 — Worst app ever. *2024-05-17* This app couldn’t even find my location. New service in Niagara Fails NY is off to a bad start. **Developer response:** Hello! Can you please share more details about any problems that you are having with the app at support@recollect.net and include the name of the app that you are using in the email? We always welcome suggestions from our users on ways to improve our products and services and hope to hear from you. Francisco @ ReCollect Systems Inc. ### 1/5 — Only wrong information *2023-11-23* The implementor had a 50/50 shot at getting the recycling schedule right, but got it wrong. Never is updated for holidays or delays. This app is worthless. ### 1/5 — Displays wrong pickup day *2023-11-21* The app came out over a month ago and tells me my trash pick up day is on Friday. Ummm. No it isn’t. It is on Tuesdays. They still haven’t fixed a basic problem. ### 1/5 — Worthless app *2023-11-01* This app is of no use as it does not even recognize my address even though I am a Casella customer. ### 1/5 — Doesn’t work *2023-11-01* Even though as you type in your address, it brings up addresses to choose from including your own, select it and the app says your address can’t be found. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad *2026-03-04* “Problem finding calendar” EVERY time when trying to use this app. Caseload should pick this up with my bins because this app is TRASH. ### 1/5 — Doesn’t work *2025-11-19* When I first downloaded this I was able to see my towns collection schedule. Since the most recent update I am not able to see the schedule anymore. It says “no events scheduled” when I try to look at it. **Developer response:** Thank you for your review, in Recollect a RouteWare Company (app Provider) we care about our app, please submit your complaint at:support@recollect.net and include the name of the app that you are using in the email and your full address. We will send your suggestion to your service provider. We always welcome suggestions from our users on ways to improve our products and services and hope to hear from you. Francisco @ ReCollect Systems Inc. ### 1/5 — Garbage by Garbage *2025-09-30, version 2025.9.23* Does not work at all. Multiple requests for support ignored. ### 1/5 — Update does not work *2025-09-05* Ever since they did an update the collection schedule does not appear. **Developer response:** Thank you for your review, in Recollect a RouteWare Company (app Provider) we care about our app, Please submit your complaint at: resident-support@recollect.net and include the name of the app that you are using in the email and your full address. We will send your suggestion to your service provider. We always welcome suggestions from our users on ways to improve our products and services and hope to hear from you. Francisco @ ReCollect Systems Inc. ### 1/5 — Since the update this app does not work! *2025-08-20* I have sent in an issue report and the only response I have received is an auto- reply. My calendar is now blank. There is no recycle schedules that were on the initial app. It would appear that no app support exists! **Developer response:** Thank you for your review, in Recollect a RouteWare Company (app Provider) we care about our app, Please submit your complaint at: resident-support@recollect.net and include the name of the app that you are using in the email and your full address. We will send your suggestion to your service provider. We always welcome suggestions from our users on ways to improve our products and services and hope to hear from you. Francisco @ ReCollect Systems Inc. ### 1/5 — Update is broken *2025-08-15* App is completely broken. What good is it? **Developer response:** Thank you for your review, in Recollect a RouteWare Company (app Provider) we care about our app, Please submit your complaint at: resident-support@recollect.net and include the name of the app that you are using in the email and your full address. We will send your suggestion to your service provider. We always welcome suggestions from our users on ways to improve our products and services and hope to hear from you. Francisco @ ReCollect Systems Inc. ### 1/5 — Unhelpful *2025-07-29* It won’t give a pickup schedule by neighborhood and can’t find my address or my neighbors’ addresses. So, no info on pickup schedule for us. **Developer response:** Thank you for your review, in Recollect a RouteWare Company (app Provider) we care about our app, Please submit your complaint at: resident-support@recollect.net and include the name of the app that you are using in the email and your full address. We will send your suggestion to your service provider. We always welcome suggestions from our users on ways to improve our products and services and hope to hear from you. Francisco @ ReCollect Systems Inc. ### 1/5 — Monopoly is supposed to be a game. *2025-07-23* The app replaces necessary schedules and information from the city website. Only reason for this is to collect info from peoples devices. Shady practice even for a monopoly. **Developer response:** Thank you for your review, in Recollect a RouteWare Company (app Provider) we care about our app, Please submit your complaint at: resident-support@recollect.net and include the name of the app that you are using in the email and your full address. We will send your suggestion to your service provider. We always welcome suggestions from our users on ways to improve our products and services and hope to hear from you. Francisco @ ReCollect Systems Inc. ### 1/5 — Out of Date - not all customers supported *2025-05-20* Castella has been picking up trash in my community in Maryland since 2023, but the app has apparently not been updated to include my area - so no features are working. (No recognized address means the app stops working) When I try to submit my problem report via the app, it tells me it does not recognize my phone number as valid - and will not accept my “address not found” problem report. **Developer response:** Thank you for your review, in Recollect a RouteWare Company (app Provider) we care about our app, Please submit your complaint at: resident-support@recollect.net and include the name of the app that you are using in the email and your full address. We will send your suggestion to your service provider. We always welcome suggestions from our users on ways to improve our products and services and hope to hear from you. Francisco @ ReCollect Systems Inc. ### 1/5 — Awful *2024-09-22, version 2023.4.18* Rotten customer service just rotten ## Most praised reviews (9 highest-rated) ### 5/5 — App displays nothing *2025-08-22* App was working great, but now for whatever reason there’s no information about anything being displayed. ### 5/5 — Reminders *2025-05-20* Grateful for the reminders since I don’t always remember which items for which week. ### 5/5 — Compost *2024-09-04, version 2023.4.18* Grateful for the pickup ### 5/5 — Survey *2024-08-27* I like the updates/reminders. ### 5/5 — So far so good *2024-08-05* Like the reminders. Also like the information about what can be recycled. ### 5/5 — Mrs Philip Leta. *2024-05-25* So far I’m impressed with the new garbage pickup service. I find the reminders very useful, especially when it’s recycling day! 👏👏👍👍 ### 5/5 — Helpful Wizard *2024-03-02* App Wizard feature allows me to input items I want to throw out and then app tells me wether I should put it into the blue recycling bin, or the green trash bin. The app also sends me a notification that reminds me to put trash bins out the night before next day pickup. Very helpful. ### 5/5 — App *2023-10-12* Love that your making it easier for the electronic stage of the world to make it so much easy to use and all ### 4/5 — Reminder *2024-05-20* I like the reminder of what is being picked up and on what day --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-30.*