# Red Canoe Credit Union — user reviews > 46 indexed App Store user reviews of Red Canoe Credit Union by Red Canoe Credit Union, rated 4.80/5 from 2,458 ratings. - Source: https://appshunter.io/ios/app/red-canoe-credit-union/id1000913180/reviews - App overview in markdown: https://appshunter.io/ios/app/red-canoe-credit-union/id1000913180.md - Rating breakdown: 5★ 2,142 · 4★ 256 · 3★ 50 · 2★ 3 · 1★ 7 ## What do users think of Red Canoe Credit Union? Overall sentiment: neutral **Pros** - 👍 Easy to use app - 🚀 Fast and responsive - 💡 Useful features like mobile check deposit - 👍 Helpful and friendly staff **Cons** - 🐛 Frequent crashes and glitches - ⏱️ Slow performance and loading times - 🔒 Issues with biometric authentication - 🔍 Lack of important features like bill pay **Commonly reported bugs** - App frequently crashes or freezes - Balance information not always accurate - Inability to log in or access account details - Deposit and transfer issues **Most requested features** - Improved biometric authentication support - Faster and more reliable performance - Addition of bill pay and other essential banking features - Better transaction history and account management tools ## Newest reviews (10 of 46) ### 3/5 — Ehh *2026-02-15, version 44.2.1* Good not great ### 3/5 — Bad changes *2025-03-20, version 44.0.0* The new version of online banking does not have a summary of all CD’s and it does not have the maturity dates of CD’s on the first page. No user would have requested these omissions. Beta testing should involve a real user. ### 5/5 — Completely new app *2025-02-12, version 44.0.0* Significant improvement from the old interface. ### 2/5 — Settings need almost constant attention. *2024-10-06, version 43.1.5* FaceID turns off several times a week, requiring me to reactivate it with a one-time code. This is EXTREMELY annoying. The one-time code also does not auto populate as it will on many other apps. Basic functions of the app work well, but the non-permanence of biometric information lowers my rating quite a bit. ### 4/5 — Can’t access… *2023-09-23, version 43.0.1* Unable to load app. Did all the troubleshooting and even called. 3 days and counting. ### 5/5 — Home ownership for Mom and I. *2023-05-16, version 43.0.1* I have just discovered our perfect opportunity for home ownership. CPOURMNAL - MR. JUSTIN DALE ST ROBERTS U.S.O.A.A.F. ### 2/5 — Will not register my device *2022-06-21, version 42.0.7* The app will not save my information so that I can use Face ID. It won’t even save just my username either, I’ve contacted the IT department as well and nothing changed. The app is fine if I can get it to work but I give up and use my computer the majority of the time, which defeats the purpose of having the app. I’ve updated everything and still no luck. ### 5/5 — Pretty awesome, but can tend to be a tad slow *2022-01-21, version 42.0.5* I do like this app a lot. It has treated me well during my 7-10 years of banking here, and I have seen a lot of improvement in it. I love all the new features and improvements they’ve rolled out over the years. Only thing I would say is that sometimes the app does tend to be a little slow, but I don’t mind waiting for it to load sometimes. It’s not as slow/bad as people here seem to make it out to be. ### 2/5 — Will no longer show recent transactions in quick view. *2020-10-26, version 40.3.7* Use to work ok but the current transactions no longer load when in the quick balance menu. Definitely needs work! ### 5/5 — Fast and easy *2018-12-10, version 33.0.9* Not sure why all the negative reviews as it has always Worked flawlessly for me. Love the quick balance feature! Works with new face Recognition which makes it even easier. ## Most critical reviews (10 lowest-rated) ### 1/5 — Trash *2024-11-19, version 43.1.5* This app is so slow/glitchy and nothing ever works Face ID constantly shuts off. It keeps having me verify my account through code except the save and continue button doesn’t want to click. Garbage app you would think a bank app would be better than this. ### 1/5 — Can’t access app *2023-09-21, version 43.0.1* I haven’t been able to see my balance on my app for the last 3 days. It gets stuck and won’t go passed the loading screen so I can’t even see how much I have in my account when I need to pay bills. I’ve even tried deleting and reinstalling the app and even restarting my phone and nothing ### 1/5 — Unreliable *2022-11-08, version 43.0.1* I would hesitate to recommend this app. On a number of occasions the app will accept a deposit only to have them reverse the deposit days later because “the check is unreadable”. Don’t accept to begin with. ### 1/5 — HORRIBLE Its 2022 banking apps arent rocket science.. *2022-08-01, version 42.0.9* This app is terrible, never saves or registers me despite registering my device multiple times.. Figure it out red canoe and hire a better app developer, this is garbage and its 2022. Mobile banking is a necessity and its not rocket science to have a good consistent app, plenty other credit unions do. ### 1/5 — App won’t open *2019-06-05, version 40.2.1* Same as subject ### 1/5 — Doesn’t Work *2019-05-18, version 40.2.0* Nothing works on this app. All if the standard force-stop/restart, re-install, use different signals and networks accomplish absolutely nothing. Here’s the constant, consistent, message the app delivers: Unable to connect to the server. Please try the following. Make sure that you have a internet connection. Make sure that your firewall is not blocking the connection to the server. Make sure the VPN settings on the device is not enabled. Force close the app on the device and open it again. ### 1/5 — You need a new app developer. *2018-12-27, version 33.0.9* This app is the slow, lacks a lot of features worst banking app I’ve ever used. It’s so outdated, doesn’t support Apple Pay. This is just too say the least. Please get a better tech team Red Canoe. ### 1/5 — Poor layout and slow moving *2018-12-07, version 33.0.9* The slowness of this app is frustrating. It’s also as bad as their website. It doesn’t show current transactions. You can make a payment and be current but it still shows you payment as being due. They need to work on their tech group or give them a better budget. Switched my checking to Chase because of this. ### 1/5 — Sloooow *2018-11-21, version 33.0.7* After the last up date it is loading the quick balance so slow it is unusable needs to fixed now ### 1/5 — Not good! *2018-11-15, version 33.0.7* This latest app update is terrible!! It rarely works! Ever since this latest update it is rarely functional. I have deleted and reloaded it multiple times. It will work a couple times then cease working. We depend on the app because we live in the Midwest now and have limited branches. Come on Red Canoe! Get it right. I have called and asked your service center and they have even tried their own app and it doesn’t work for them either!! Wow. Very disappointing! ## Most praised reviews (10 highest-rated) ### 5/5 — Great App *2026-08-12, version 44.2.1* I find everything I look for and the dashboard displays my information. Easy to use format is excellent in form and function. ### 5/5 — The Best *2026-04-02, version 44.2.1* So easy to use and helpful ### 5/5 — Awesome *2026-02-14, version 44.2.1* Awesome ### 5/5 — Efficient and Helpful *2026-02-02, version 44.2.1* Would recommend. Red Canoe is an excellent credit union that is no more complicated than necessity. They run a quality app as well. ### 5/5 — Card *2026-01-08, version 44.1.0* I like using my local bank it’s nice! ### 5/5 — Mr. Greg Pierce *2025-08-05, version 44.0.0* I really appreciate our local Red Canoe staff (Albany OR.). They have been very helpful on a number of occasions. ### 5/5 — Love the mobile app, but… *2025-04-30, version 44.0.0* I absolutely love and use mobile banking 99.99% of the time for my financial needs, but I dearly miss quick balance! ### 5/5 — Red Canoe is a Bank *2025-04-07, version 44.0.0* I don’t mind having red canoe because the bank itself hasn’t done me any wrong since I first got them. They don’t charge you if you overdraft on your checking, they just pull out of your savings. I like that. Also: their latest update to the app made it super easy to transfer between member accounts. I am Mexican so my family is always sending and receiving money from each other, which was somewhat time consuming before but now it’s streamlined. I like that. Good app, good bank as far as I know. What more could you want? ### 5/5 — new app is great!!! *2025-03-19, version 44.0.0* i hated the old red canoe app - in fact, i dreaded using it. this newer version is so superior and provides a much smoother and more intuitive user experience! good job, designers!! thank you! ### 5/5 — Long time user *2025-03-17, version 44.0.0* The new app is easier to use and access linked accounts to make transfers. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*