# Red Crown Credit Union — user reviews > 14 indexed App Store user reviews of Red Crown Credit Union by Red Crown FCU, rated 4.86/5 from 705 ratings. - Source: https://appshunter.io/ios/app/red-crown-credit-union/id1331643694/reviews - App overview in markdown: https://appshunter.io/ios/app/red-crown-credit-union/id1331643694.md - Rating breakdown: 5★ 643 · 4★ 41 · 3★ 12 · 2★ 4 · 1★ 5 ## What do users think of Red Crown Credit Union? Overall sentiment: mixed **Pros** - 👍 Easy-to-use interface and intuitive design - 💰 Convenient fund transfers between accounts - 📱 Real-time account information display - 🔔 In-app notifications and alerts - 💬 Messaging feature for customer support - 🏦 No need to visit branch for transactions - ⭐ Excellent customer service and support - 🎯 Simple and clear account tracking - 🔄 Improved interface with more options **Cons** - 🐛 Frequent 'bad request' errors preventing login - 🔐 Persistent re-authentication issues despite saved passwords - ⚠️ App crashes and glitches after updates - 🔄 Excessive and problematic app updates - 🚫 Limited external bank transfer capabilities - 📍 Bill pay feature difficult to locate - ⏰ Repetitive alert notifications requiring re-login - 📱 Outdated compatibility with newer iPhone models **Commonly reported bugs** - Bad request errors preventing app login - Password and Face ID not keeping users logged in - App refusing to authenticate despite correct credentials - Login failures after app updates - Incompatibility with iPhone X and newer models - Bill pay feature not easily accessible in menu **Most requested features** - External bank account transfer capability - Better bill pay feature visibility and accessibility - iPhone X and newer device optimization - Improved alert notification system to avoid forced re-login - Dark mode option ## Most critical reviews (10 lowest-rated) ### 1/5 — It’s somewhat easy to use but one big issue *2022-01-13, version 8.5.32* I have save password and face ID on and every time a holiday or something is near it shows the alert thing every. single. time. I open the app. It would be okay if it kept you logged in bit as aforementioned, it makes me have to reenter my password. This is a serious time waster for someone who is busy. An idea might be to send the alerts after you log in or send a notification or something. ### 1/5 — They keep messing with things that isn’t broken. *2020-10-19, version 8.0.1* Absolutely utterly ANNOYING they keep “updating” the app only making it worse each time. This newest update I can’t even log into my account. Obviously none of you grew up with the “if it ain’t broke don’t fix it” saying. The version before this one worked FLAWLESSLY this is an absolute NIGHTMARE. LEAVE THE APP ALONE OR HIRE SOMEONE WHO KNOWS WHAT THEY ARE DOING! Absolutely fuming, sick of the constant inconveniences they keep creating. Thinking of switching banks. ### 2/5 — Glitchy app *2021-05-13, version 8.0.1* I like this back but they need to improve the app. I have so much trouble with it not working, refusing to log me in, saying bad request when my sign in info is right. I’ve been told by customer service to uninstall and reinstall the app over and over. It’s frustrating. ### 2/5 — Online Billpay Still Borderline Unusable...If You Can Find It *2018-01-19, version 7.0.0* Most of the app has been updated nicely, but once again they have decided to make online billpay one of the least intuitive pieces of the app, and that’s if you can even find it... It’s as simple as adding it to the drop down menu, but that seems to be a bridge too far. Weak!!! ### 3/5 — Bad Request Errors *2021-04-22, version 8.0.1* I don’t know what is going on with this app but I have been getting SEVERAL “bad request” errors lately and it won’t let me log in to the app. So I go to the actual website and log in, which usually fixes the app error and will let me log in, but now that little hack isn’t working either. If I didn’t need this app so bad I would uninstall it! FRUSTRATED! ### 3/5 — Does what it is supposed to do *2019-01-11, version 7.0.0* Would be nice if it were updated for the iPhone X and beyond ### 5/5 — Account details, funds transfer are easy *2022-10-14, version 8.5.43* I like how easy it is within the RCCU app to see my checking account details and easily transfer funds from one checking account at RCCU to another any time of day. Very convenient! ### 5/5 — Best Bank *2022-05-30, version 8.5.43* Been let of RCFCU a since I was 14 yo as my dad was a member through his job with Amoco and have remained a member fir 45+ years! ### 5/5 — Great banking app!!! *2022-05-01, version 8.5.43* It’s very convenient! Don’t think you can send money to other bank accounts though. ### 5/5 — Everything is done with ease *2022-02-10, version 8.5.43* I’ve been a member for almost 2 decades and never had a negative experience. The app is great. Simple and easy to use. Very clear and concise and shows info in real time as long as it’s posted in the account. I can transfer funds to my family as they’re also members and keep track of why, in the memo section. I don’t generally run into maintenance issues which is great. There’s a notice as to when branches will be closed as soon as you open the app. The messaging feature is also a plus for when I’m unable to call for whatever reason. ## Most praised reviews (4 highest-rated) ### 5/5 — Serivice *2021-02-04, version 8.0.1* My experience with Red Crown Bank? Awesome!!!!! Everyone is so kind and willing to help in any way. They go above and beyond to to that. Susan Nightingale, bank tellers, phone reps. Thank you all for the services you do! Rosetta Layton ### 5/5 — Red Crown FCU *2020-11-16, version 8.0.1* I love the app & howeasy it is to use! Makes it so simple to transfer money around without having to drive to the bank. Especially when it's a weekend or holiday when the bank is closed. ### 5/5 — Easy to use and convenient *2019-01-06, version 7.0.0* Nice app that’s easy to use, pretty intuitive. Suits all my needs just fine (bill pay, transfers, etc). I am very happy with Red Crown. ### 5/5 — Much improved!! *2018-01-22, version 7.0.0* Great new interface with lots more options. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*