# Red Lobster Dining Rewards App — user reviews > 141 indexed App Store user reviews of Red Lobster Dining Rewards App by Red Lobster, rated 4.90/5 from 123,771 ratings. - Source: https://appshunter.io/ios/app/red-lobster-dining-rewards-app/id1130568870/reviews - App overview in markdown: https://appshunter.io/ios/app/red-lobster-dining-rewards-app/id1130568870.md - Rating breakdown: 5★ 110,511 · 4★ 10,670 · 3★ 1,907 · 2★ 269 · 1★ 414 ## What do users think of Red Lobster Dining Rewards App? Overall sentiment: neutral **Pros** - ⭐ Excellent service and staff - 🍽️ Delicious food and menu options - 🎉 Enjoyable dining experience - 💳 Rewards program and deals **Cons** - 🐛 App issues and bugs - 🚫 Restrictive policies (e.g. no takeout) - 🥱 Slow service and long wait times - 💲 Overpriced food and portions **Commonly reported bugs** - App crashes and login issues - Rewards not properly tracked or applied - Ordering process problems (e.g. redirects, connection issues) **Most requested features** - Improved app functionality and user experience - More flexible rewards program and redemption options - Better communication and responsiveness to customer feedback ## Newest reviews (17 of 141) ### 4/5 — Wish I could zoom page content *2026-08-19, version 2.0.0* I like the app. It’s easy to use except that you can’t zoom pages. I’m visually impaired and reading the very very tiny print that describes the reward or other details is impossible. Can you fix that? ### 2/5 — No seasonings *2026-08-19, version 2.0.0* I have a picture for proof, my crab legs had no seasoning on it at all ### 2/5 — App doesn’t work *2026-07-23, version 1.23.3* The app rarely works. I just tried the website and was able to login but couldn’t access rewards. I have offloaded app and reinstalled but it didn’t help. ### 2/5 — What is the point *2025-09-29, version 1.22.20* I don’t really get why this app exist. All it does is allows you to manage your rewards from red lobster you can’t order you can’t place a carryout. You have to then go to their website to order. The UI is also very terrible. If you wanna look at the menu, you have to go through three different tabs in order to find the menu and that menu isn’t even updated with your current location. You need to go onto the website to order like I mentioned before. ### 1/5 — Birthday girl *2025-09-27, version 1.22.20* Trying to scan receipt to get reward points and it says camera not available. When I try to do manually, it says it’s expired. Lost a lot of points because Red Lobster is expensive so not happy! ### 1/5 — Difficult to log in *2025-09-23, version 1.22.20* Error code. Tried 4 times. ### 1/5 — App Barely Works *2025-08-19, version 1.22.17* This app is complete trash. Sign in with Facebook doesn’t work. Contact us page doesn’t work, half the links are “bad gateways” and won’t load. Signed up in May and never received the sign up rewards. Completely useless currently. ### 2/5 — Over it *2025-06-27, version 1.22.17* The app is constantly logging me out, there’s really no perks to using it honestly. It’s to the point where I pretty much don’t even need it. ### 1/5 — App and your rewards is trash *2025-06-24, version 1.22.17* Used to love Red Lobster and the app. After their financial troubles looks like the app and your rewards are a thing of the past. Don’t bother installing, it won’t work. Been a year since I could access my rewards. They are just pretending the app is fine. ### 1/5 — App *2025-06-22, version 1.22.17* How do I delete?? Not working, no adding points, got new phone still no better!!!!!! ### 1/5 — Complicated steps to login *2025-06-05, version 1.22.17* When ordering, you are taken out to a web browser to login and to order! I tried to include a reward item on the order but I can’t do it there. I had to go back to the app to redeem my reward. This is a stupid ordering system compared to say, Olive Garden or Texas Risdhouse. ### 1/5 — Broke app *2025-04-13, version 1.22.16* Used to work, now it is completely broken. Password reset doesn’t work and existing account is locked out. Goodbye to my points I guess…. 😵‍💫😵‍💫😂 ### 1/5 — Doesn’t work! *2025-04-12, version 1.22.16* I’ve tried to use it numerous times in the restaurant and I get an error message when I try to redeem rewards. Waste of time and storage. Deleting the app. ### 1/5 — Won’t signin to Facebook or login points *2025-04-08, version 1.22.16* Whenever I try to login to Facebook it won’t let me and whenever I try to login with apple and add points with my apple account it won’t do it. Please fix. ### 1/5 — It used to be reliable *2025-04-01, version 1.22.16* This app has really gone downhill. It logs me out and won’t let me log back in. Now when I finally log in it shows zero points no rewards and no use of previous points. It frequently tells me my account is locked and an email was sent to me, but no email was ever sent. I have sent a message using the contact tab but have gotten no response. ### 1/5 — New app *2025-03-27, version 1.22.16* I hate your new app. It is very hard to get around it. There is no way for me to download my receipt. I have to remember to get the waiter or waitress to do it for me. It’s a real pain. Please take it back so it is easier to get around in. ### 1/5 — Disappointed *2025-03-18, version 1.22.16* App is now garbage. Lost all my rewards and can not access anything. At least six months of frustration. Very dissatisfied. ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t update will lose all your reward points and achievements. *2026-08-20, version 2.0.0* Update reset entire purchase history and reward points to zero without any compensation for progress achieved. ### 1/5 — Endless shrimp *2026-08-20, version 2.0.0* I won’t be coming back. I am a long term customer and have seen the quality drop tremendously over time. In the same time the prices have gone up to the point where it is not worth it for frozen food. My last visit yesterday was for your endless shrimp promotion. We had 2 baskets of biscuits. The first was so salty we couldn’t eat it. The second was raw and doughy. The broccoli was mush and the shrimp was salty and overcooked. This was Both kinds. This is consistent with with my prior experiences. This was my last visit. ### 1/5 — Awful service *2026-05-22, version 1.23.3* Our server told us 8 times she would get back to us about 20 minutes. She served the table behind us who had just sat down for 5 minutes prior. We left the restaurant because she came back after 25 minutes and asked are you ready to order now. We were not comfortable ordering because the server is cover with small pox - blisters all over her face and arms. Unpleasant server with unsightly face. ### 1/5 — No price show until pay, impossible to compare price. Not provided price for din-in. *2026-04-30, version 1.23.2* No price show until pay, impossible to compare price. Not provided price for din-in. ### 1/5 — Disappointed *2026-04-27, version 1.23.2* I was there on Saturday about 3 o’clock. I think I already wrote a review but even my seven year-old granddaughter say the next day she said grandma that place was disgusting. A seven year-old now I went to red lobster in Broward on 411 place was nice and clean food was great. The one it was Palm my granddaughter seven years old wanted to go there so we went what a disappointment. It was a black lady as a manager first of all she was not dress appropriate to be a manager I mean it’s a certain way you need to look I couldn’t tell she was a manager. That’s what I’m saying from the employees a difference. We hardly got to eat the food because they were nuts nuts all over the place like what the hell is going on and you really didn’t say you didn’t see it until you brought your food and that’s when you see the Nat started coming from everywhere when I walked in I even told the guy who was seating us I said wow something smells funny in here. It almost made me did not want to sit down and every table he took us to was dirty so he end up cleaning the tables so we can sit down then they brought us a drink. I love the Bahama mamas that’s what I go for the Bahama mama did not look like the one and if you wanna know the difference, I do have photos from the one on 4-11 Broward then the one in palmbeach, maybe it was something dead around that table and the bug started coming out when I brought the when they brought the food out I don’t know, but the manager not one time did she offer to ref fix our food and send us take us another table or can I prepare your food and you take it home and I apologize nothing she said nothing she’s inexperienced. She doesn’t need to be a manager. They need to close that place down. I am. I am gonna call inspectors to inspect the place so be prepared. ### 1/5 — app doesn't work *2026-02-08, version 1.23.0* can't reset my password bc it says phone number already in use! can't set up new account for same reason! wonky, unreliable, and poor marketing for the brand!!! ### 1/5 — Logging in *2026-01-19, version 1.23.0* The app would not let me in ### 1/5 — Pointless *2026-01-03, version 1.23.0* You can’t order from within the app then when I tried to login on the website to order, I got locked out of my account. So I had to order as a guest instead of earning points and now I can’t get back into my account. Do not recommend. ### 1/5 — Errors *2025-11-14, version 1.23.0* Errors login with Facebook. Unable to signin. ### 1/5 — Restaurant lied *2025-11-09, version 1.22.20* We went to Red Lobster last night and I signed up for their app because it said you would get 10% off your meal. Nope. I signed up and when the check came I still didn't have my 10% off coupon. I asked the waitress and she said "Oh, that's for your NEXT visit..." Why would they have you sign up for an app in the restaurant and then tell you that you can't use the 10% off until next time????? I don't know of any other restaurant that does this. Not one. The app is terrible as well. You have to sign in every single time as the app never remembers your sign in information. It only remembers your email and that's it. I probably won't be returning to this restaurant ever again because of their "Come NEXT time and use the 10% off coupon" policy. This is just a shady business practice to get you to keep returning. I will be deleting the app since I won't be returning to Red Lobster ever again. I even checked my app, which I never downloaded before last night, and my 10% off coupon is not even there! Service was subpar as well. We were missing meals, sauces, they took forever to come check on us, it was just an all around horrible visit. For a restaurant with such high prices, you would think they would hire better employees. I guess if you have a pulse then you have a job at Red Lobster. No experience or speedy service necessary. So, if you sign up for the app, beware, they only get you to do that and they will never honor their own policies. Worst restaurant experience ever. ## Most praised reviews (10 highest-rated) ### 5/5 — Great experience *2026-03-20, version 1.23.2* Ate at the red lobster in Kenwood, our server was MALAKAI, he was very freindly, prompt, and professional, we’ll be back soon ### 5/5 — 51st Wedding Anniversary *2025-12-17, version 1.23.0* My Wife & I had lunch there today 3/6 for our 51st anniversary. We had a very delicious lunch and service was great. ### 5/5 — Disappointed in Red Lobster *2025-09-13, version 1.22.19* I never had problem with Red Lobster Rewards program until my last visit at Red Lobster. Upon logging into my app for my rewards, the app did not recognize me and after trying 3 times I was blocked from their website. I spoke to my server, showed her what had happened and unfortunately she was new and could not help me. When asking to speak to the manager, I was told he was too busy. Needless to say I was not happy. The restaurant was NOT busy and more than half the restaurant was empty. I called corporate and explained the entire situation. To this day I still cannot log into my account and I said l, no more with Red Lobster. They are not what they use to be and their rewards program doesn’t work for me. ### 5/5 — Please add another bread like Texas toast. I don’t like biscuits *2025-01-10, version 1.22.14* Love shrimp ### 5/5 — 1 *2024-08-15, version 1.22.14* Love this app ### 5/5 — Meal in *2024-07-23, version 1.22.14* Our waitress, Misty, was so good. Awesome as we ordered and as she served our food She was checking with us to make sure everything was good or if we were in need of anything. Kept our drinks refilled. She was awesome and so was the food. I was very sorry that the prices went up, but I quest they have all over It just an awesome dining experience, thank you. ### 5/5 — Great *2024-06-20, version 1.22.14* Love love love ### 5/5 — Latasha *2024-06-17, version 1.22.13* Latasha is so sweet and accommodating. Food is wonderful but this server makes it better. She actually remembered us from over a year ago !!! We will always see if shes on shift before we come again 😎 ### 5/5 — Peach tea *2024-06-13, version 1.22.13* Please bring back the peach tea ### 5/5 — Daytona Beach Shores Red Lovster *2024-06-08, version 1.22.13* I surely hope this one isn’t closed because the restaurant stays clean, the staff are energetic and helpful….all the time. The food is always prepared well at this locations as I have noticed all locations are not the same for food and service. Thank you to all the staff at the Red Lobster on Atlantic Ave in Daytona Beach Shores!!! Bob Whittle Port Orange, Fl --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*