# RedClick dublinbikes App — user reviews > 30 indexed App Store user reviews of RedClick dublinbikes App by JCDecaux, rated 4.40/5 from 116 ratings. - Source: https://appshunter.io/ios/app/redclick-dublinbikes-app/id1539150180/reviews - App overview in markdown: https://appshunter.io/ios/app/redclick-dublinbikes-app/id1539150180.md - Rating breakdown: 5★ 91 · 4★ 6 · 3★ 2 · 2★ 3 · 1★ 14 ## Newest reviews (14 of 30) ### 1/5 — Unable to access button to validate *2023-08-25* The app won’t allow me to resize or scroll and stay in position to validate the transaction to authorize the subscription! ### 1/5 — A disaster *2023-05-08, version 1.30.2* Incredibly difficult to use as electric bike, had to go to the website to figure out you can’t simply hire it as electric but you need to have your own battery purchased separately for 60£. I’ve never seen anything this poor when it comes to rental bikes in any major European city ### 1/5 — DONT USE!! *2023-03-12, version 1.28.1* Charged me 3.50 then a further 6.50!!!!! CON ### 1/5 — Constant errors *2023-01-19, version 1.28.0* Whatever I try to do I keep getting an ‘oops an error has occurred’ message. I’ve tried deleting and reloading the app, turning my phone on and off, changing my password, clearing my cache and calling the helpline. Total waste of time. ### 1/5 — Really Bad service and support *2022-09-13, version 1.26.2* They charged me the journey i did the same day. One week later they charged the same service again with no reason, even i wasnt in dublin, i was in the plane back home. I wrote them several times with the extract from my account and bank and it was like talk with a rock. The same type of message, “we have charge the service you use, regards” They even try to do the same with my girfriend, so i absolutely no recommend this company. ### 1/5 — Poor app *2022-08-21, version 1.25.1* Had been using the app fine, renewed my Membership after the end of year one, now I’m paying for the service and can’t unlock a bike. Every time I do I get an error message. ### 1/5 — Terrible *2022-08-14, version 1.25.1* App has error messages at every corner. App crashed when attempting to unlock bike, without fail. Could not find option to start a subscription. Could not access payment methods. Website also terrible, stuck on loading screen. Whoever contracted JC Decaux should be fired. Totally unusable and brings Dublin into disrepute. Anything would be better. ### 1/5 — Very bad software *2022-07-05, version 1.25.1* 50% does not work what a joke ### 1/5 — Can’t set up account *2022-05-31, version 1.25.1* Tried on numerous occasions during our trip to Dublin to use these bikes. App accepted email andpassword but unable to progress as just comes up with OOPS an error occurred. Disappointing as so many bikes about and would have used!! ### 1/5 — Don’t waste your time *2022-05-07, version 1.23.1* It is not possible to simply walk up to a station and rent a bike within 3 minutes. I spent 10 minutes trying to figure out how bike rental works. People need to go through loops to register. Phone numbers are not recognised, sessions cannot be validated, the app is useless beyond showing the map of stations. The team needs to rethink user friendliness because you are leaving money and business on the table. Then I found out it is operated by JCDecaux. C’mon guys, you’re the world leaders in marketing. Or meant to be.. you need to sort out user friendliness ASAP. ### 1/5 — Waste of time - Not user friendly *2022-03-14, version 1.22.0* Spent 15 minutes freezing on the side of the road, setting up an account to try and get a bike (It doesn’t let you auto fill any info so it’s slow going. Not user friendly)only to be told my subscription wasn’t accepted without offering any reason or solution. ### 1/5 — Useless can’t pay *2022-02-25, version 1.22.0* Cant pay it doesn’t want my money ### 1/5 — Useless app *2022-02-09, version 1.22.0* Does not work, cannot login ### 1/5 — Bad *2021-12-23, version 1.19.1* Awful app clear as mud ## Most critical reviews (10 lowest-rated) ### 1/5 — Unworkable garbage *2026-05-02, version 3.3.1* I tried to get a 3 day pass and it would not work on your website or app. Clunky pages, authentification and dead links. Dumpster fire garbage experience. You should copy the BIXI app in Montreal. ### 1/5 — Wow *2025-11-19* Won’t even let me put a card on file. Complete waste of time! ### 1/5 — Catastrophique *2025-11-16* Impossible de réserver un vélo, d’un extrême complexité et plein de bug. De nombreux touristes dans le même cas. ### 1/5 — Subscription *2025-01-07, version 2.5.0* Trying to pay my annual subscription, don’t think they could make it any more frustrating ### 1/5 — Expensive *2024-10-15* J’ai payé 7 € pour 24h de location… Dublin la seule ville où tu payes plus cher pour louer un vélo que pour prendre le tram ### 1/5 — Hidden costs *2024-08-23* It’s unfortunate to see that the cost of bike rental is not displayed anywhere on the app. Apparently, it is only stated in an 11 page long terms and conditions pdf when you sign up. Please be aware that a 1 day ticket only grants you the right to release the bike. You will then be charged up to €86.50 more per day for actually using it. ### 1/5 — Scam / arnaques *2024-08-22* Ne vous faites pas avoir, trouvez un autre moyen de transport ### 1/5 — Electric bike with no battery!!!!! *2024-03-27* Have to pay for battery separate!!! This was not what we expected Wanted to have some e-bike experience 👎🏾 ### 1/5 — Vélo électrique à fuire *2024-01-20* Propose des vélo électrique mais aucun ne fonctionne. Donc vélo de 50kilo à ce coltiner pour rien ### 1/5 — Terrible *2023-09-20, version 1.31.1* App is useless! Sent round in circles, unable to log in, unable to select a bike. 30 minutes (!) of trying and we eventually gave up and called an Uber. Honestly don’t waste your time! ## Most praised reviews (6 highest-rated) ### 5/5 — Organized! *2024-07-23* App does everything you need it to, quickly. Very organized! ### 5/5 — Perfect *2022-08-06, version 1.25.1* Great bikes, easy to use and lots of places to drop off the bike ### 5/5 — Great bikes, great value *2022-08-06, version 1.25.1* Great service. Not the best UI, but means well. Fairly priced. ### 5/5 — Amazing *2021-08-12, version 1.19.1* The app is incredibly user friendly and the bikes are well maintained. Visiting Dublin by bike makes such a big difference! the Dublin bike excellent service makes it even more ### 4/5 — Good but could be Better *2022-10-11, version 1.26.2* Overall design is nice and easy to use. Payment set-up could have better look and feel and integration with Apple Pay. On iPhone developers shall build a widget with favorite station to see at glance what’s available for example. It could be useful also to be notified when bikes # runs low or when station is being refilled. Also integration with health app to save exercise automatically would be nice. An Apple application could be a nice addition to so we could release a bike with a tap for example. Bottom line app is good but could be better. ### 2/5 — Poor app *2026-07-08* The app won’t let me log in, and the website also won’t load to cancel my subscription. Can’t wait for the new contract to come out for a new operator --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*