# Reddy Ice — user reviews

> 7 indexed App Store user reviews of Reddy Ice by ReddyIce, rated 3.10/5 from 29 ratings.

- Source: https://appshunter.io/ios/app/reddy-ice/id1333179347/reviews
- App overview in markdown: https://appshunter.io/ios/app/reddy-ice/id1333179347.md
- Rating breakdown: 5★ 13 · 4★ 1 · 3★ 1 · 2★ 4 · 1★ 10

## Most critical reviews (7 lowest-rated)

### 1/5 — Worst company I’ve ever dealt with

*2024-10-25*

From the app to email to customer service to delivery to billing hands down, across the board, horrible. The app does very little.  Customer service literally can’t do anything except “talk to the plant manager” which has no effect. They don’t deliver when you order and they commit, then they just start delivering without you ordering and they can’t figure out how to stop it. In my work or personal I’ve never come across a worse run company. Tried contacting the CEO but like everything else was met with no help.

### 1/5 — Won’t log in

*2022-07-28, version 2.16.24*

Every time I try to log in it says logging user and sits there idling and nothing happens

### 1/5 — Wont start up

*2020-10-16, version 2.16.19*

Ever since the last update, it won’t open. Starts up then just closes it self. Need fixing. Before this app was 5 stars.

### 2/5 — App is crashing

*2021-05-18, version 2.16.20*

This app is great for the place I work at but since the update I can not open the at all.

### 2/5 — was great ... update ruined it

*2020-10-16, version 2.16.19*

use this to order ice for the WALMART i work at ... it was great before ... so easy ... no more calling and going thru the "automated garbage" just to order a pallet or three ...

however ...

the last update "killed" this app

it won't even open now ... when i try ... i see the main load screen ... then CRASH ... every time 

wish i hadn't updated this ... now a useless icon

a good, simple app turned into complete garbage less than ZERO STARS ... more like MINUS FIVE

please fix this ASAP

UPDATE ...
just figured out it's the FACE ID that is crashing the app ... if i hold it away from my face and tap the "face" icon ... then use my PIN to open the app ... VOILA ... it opens ..

so .. turning off FACE or TOUCH ID avoids crashing the app .. hmm .. ok ... i really don't need to use it anyway ... but that's silly ... and it was quite frustrating before i figured it out

please fix this ... stupid little bug

thanks

increase to 2 stars ... will be 5 again with a fix

### 5/5 — Murphy oil manager

*2018-08-25, version 2.16.16*

Great layout and excellent setup. One major issue is it always errors out when I go to order. I’ve spoken with two other store managers within my company and they’re having the same issue. Fix this issue and the app will be a perfect five star!

They fixed the issues! Perfect five star!

### 5/5 — Ice at my fingertips

*2018-05-09, version 2.15.3*

Simple to use and cuts down on having to call in when summer rolls around. Thank you Reddy Ice for creating this.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*