# Rediff: UPI, Mail & News App — user reviews

> 89 indexed App Store user reviews of Rediff by Rediff.com, rated 1.70/5 from 6 ratings.

- Source: https://appshunter.io/ios/app/rediff-upi-mail-and-news-app/id594754474/reviews
- App overview in markdown: https://appshunter.io/ios/app/rediff-upi-mail-and-news-app/id594754474.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 5

## What do users think of Rediff?

Overall sentiment: negative

**Pros**

- 👍 Clean mailbox and negligible spam
- 🚀 Fast and efficient performance
- 👍 All-in-one app for news, mail, payments
- 👍 Easy bill payments and reminders
- 👍 Smooth installation and quick payments
- 👍 Good user experience and navigation
- 👍 Reliable and efficient service
- 👍 Compelling features for UPI
- 👍 Prompt and friendly support
- 👍 Works well for basic email functions

**Cons**

- 🐛 Basic features missing (reply/forward)
- 🐛 Poor mobile app design
- 🐛 Forcing UPI registration
- 🐛 Issues with login and refreshing
- 🐛 App crashes frequently
- 🐛 Emails not visible or loading
- 🐛 Not working without UPI/payment
- 🐛 Foreign users cannot use non-Indian numbers
- 🐛 Screen does not auto-rotate on iOS
- 🐛 Old Rediff data not available
- 🐛 Advertisements in the middle of the screen
- 🐛 App is not user-friendly
- 🐛 Basic UI and outdated layout
- 🐛 Frequent login issues and logouts
- 🐛 No push notifications
- 🐛 Deleted emails reappear
- 🐛 Cannot select multiple emails
- 🐛 No option to move or delete emails easily
- 🐛 Photos in attachment not visible
- 🐛 App support page not found

**Commonly reported bugs**

- Unable to reply or forward mails
- Reply, reply all, and forward tabs not available for free users
- Basic features like reply all missing
- Current app shows black strip instead of reply/forward buttons
- Not working without UPI/payment for iPhone
- OTP option only for +91
- App is off and on giving trouble, asking to login again and again
- App flickers and shuts down when in Inbox
- Mail resetting and being logged out
- Screen does not auto rotate on iOS
- Inbox and sent folders not working well
- App support page not found
- Cannot view whole emails
- Photos in attachment are not visible, need to download first
- App is totally garbage, promotions shown
- Emails are not pleaded, all emails in other folders never load
- App is crashing in iPhone 12
- Logs you out for no reason, always an error when opening inbox
- Cannot see emails for months
- Advertisements in the middle of the screen
- App not loading, error occurred while processing request
- Suddenly stopped launching
- App keeps crashing
- Always offline on mobile data
- Badge on icon not getting cleared after reading all mails
- App crashes while typing/sending, heavy attachments cause problems
- Unable to download the app on iPhone
- Error when opening any mail
- Mails are not refreshing with iOS 14
- Unable to connect to server 004
- App not working after a couple of days
- Cannot open any mail
- Fetching mail issues, unable to connect to server, need to login every time
- Not working from last couple of days
- Error occurred while processing request, please retry
- Error fetching mails
- Can’t sign in
- Never able to login
- App does not work after entering credentials
- App is poorly designed and non-functional at times
- Not working after login
- Doesn't get email fit to screen, sometimes doesn't show bottom part of screen
- Has a 18th century layout, have to keep logging in again and again
- Failure to login message, need to uninstall and reinstall
- No option to move mails, change password
- Cannot access old mail saved in folders, unable to load
- No back button when reading a mail
- Password keeps expiring
- Email does not open at all, freezes at login page
- Keeps logging me out, signing in is a pain
- Unable to login, logs in and logs out saying no internet connection
- App has stopped working, says it cannot get emails at the moment
- Cannot mark any particular emails unread
- Prompts to login most of the times, slow in deleting emails
- Do not find an option to go back to inbox
- Every day I have to log in again, doesn't remember password
- Cannot configure more than one account
- Forces to login every time, does not remember details
- Mails deleted from inbox reappear after refresh
- Does not keep you logged in once you close the app
- Logs me out every time the app is closed

**Most requested features**

- Resolve issues with reply/forward tabs for free users
- Improve mobile app design and add basic features like reply all
- Provide compelling features for UPI registration
- Allow foreign users to use non-Indian numbers for login
- Enable screen auto-rotation on iOS
- Make old Rediff data available
- Remove advertisements from the middle of the screen
- Add a thumbnail for attachments
- Add option to undo text
- Revamp the UI
- Add bulk delete option
- Add photo backup feature
- Improve spam policy
- Add settings options
- Allow configuration of more than one account
- Implement push notifications
- Fix universal link issues
- Allow users to mark emails unread
- Allow users to move emails
- Allow users to change passwords
- Improve app stability and speed
- Make the app more intuitive and functional
- Allow saving passwords and staying logged in

## Newest reviews (12 of 89)

### 2/5 — Poor Mobile app

*2026-05-16*

The mobile app of rediffmail especially is missing basic feature like reply all kind of of stuff. It’s a very poorly designed app . Anyway don’t want to write much about this because I have been using this since 1997 and at least have to thank the availability of this service

**Developer response:** Hi, thank you for sharing your experience and for being associated with Rediffmail since 1997, we truly value that long-standing support. Your feedback has been noted and will be conveyed to the concerned team. Kindly share relevant screenshots and details at ngsupport@rediff.co.in. Thank you, Team Rediff.

### 2/5 — UX downgraded

*2026-04-17*

Ux has never been a strong point for rediff, but I stand with it because of *clean mailbox and *negligible spam. However this new ui *forcing UPI registration* seems to be testing the patience. You are late to party so please don’t force ppl to join by blocking mail access with UPI banner. If you want ppl to register on your UPI give them compelling features.

**Developer response:** Hi, we truly appreciate your long-standing support and your recognition of the clean mailbox experience, it means a lot to us. We understand your concern regarding access to mail. Rediffmail works independently; the UPI step is optional and can be skipped. Kindly share screenshots at ngsupport@rediff.co.in for further assistance. Thank you, Team Rediff.

### 3/5 — Once a Trusted Email for Indians — Now Held Back by Poor Performance

*2025-12-01*

I have been a loyal user of this email service for almost two decades. For many Indians, including me, this was once one of the most dependable and preferred email platforms. Despite having Gmail and several other accounts, I continued using this as my primary official email because of long-standing trust and familiarity.

Unfortunately, the service has not evolved with time. For many years, the app has struggled with delays, non-responsive behaviour, and overall inconsistency. Instead of focusing on improving stability, speed, and reliability—the core functions of an email service—the app keeps adding unrelated features like stock market updates and shopping sections, which only make the interface cluttered and difficult to use.

It is disappointing to see how far the quality has fallen, especially after previously iconic services like Rediff Bol. I have genuinely tried to continue using this platform for the last few years, hoping for improvements, but the experience has only worsened. I was even willing to pay for a premium storage plan, but it is offered only to business users, not individual loyal customers.

At this point, I have begun moving all my important communication to another email provider. I truly hope the team realises that to compete with the real players, they need to prioritise reliability, modernisation, and customer experience over unnecessary features.

A once-great service that urgently needs a complete revamp.

**Developer response:** Hi Jiju V, thank you for being with us for nearly two decades, and we’re truly sorry that the recent experience hasn’t met your expectations. We understand your concerns, and we appreciate your honest feedback on how the service has evolved. Your points have been noted for improvement, and we value the trust you’ve placed in us over the years. If you are currently facing any technical issues, please share your device details, OS version, and app version at ngsupport@rediff.co.in, so we can assist you further.

Team Rediff

### 4/5 — A real all-in-one app

*2025-10-11*

Love the app that features news, emails and now bill payments. I don’t need other apps on my phone.

**Developer response:** Hello, we’re delighted to know you’re enjoying the all-in-one experience with news, email, and bill payments. It’s wonderful to hear the app is making things simpler for you. Thank you for your kind words!

Team Rediff

### 2/5 — Needs a lot of upgrade

*2025-08-04*

The App needs serious upgrade. The photos in the attachment are not visible. So we need to download the photo first and then view them. A thumbnail will be helpful. So option to undo the text.

**Developer response:** Hi Abhishek, thank you for sharing your thoughts about the attachment view and text undo options. We appreciate your suggestions, and our team will definitely review them for future improvements. Your feedback helps us enhance the app experience.

Team Rediff

### 2/5 — Mail not working properly.

*2025-07-13*

Mail resetting and being logged out. Also, previous paid Rediff data no longer available

**Developer response:** Hi, we’re sorry to hear about the mail reset, unexpected logouts, and missing paid data. Our team would like to review this on priority. Please share your device and app details at ngsupport@rediff.co.in, so we can assist you quickly.

Team Rediff

### 2/5 — Screen does not auto rotate on ios

*2025-06-30*

The screen does not auto rotate while using the app. This makes it difficult to work on devices like iPad making work with the app a bit cumbersome.

### 1/5 — Absolutely Terrible

*2024-09-18, version 4.10*

An absolutely disgraceful app, every few weeks emails are not pleaded, all emails in your other folders never load. Have contacted customer service numerous times with NO HELP whatsoever!!

### 1/5 — Worst app

*2024-07-09, version 4.9*

This is so garbage even on browser it spit garbage so disgusting  mail service

### 1/5 — Very worst app

*2024-06-27, version 4.9*

Very worst app when I try to open always showing error so I request you that please solve this problem asap

### 1/5 — App is crashing

*2024-02-08, version 4.9*

Rediffmail app is crashing in iphone 12

### 1/5 — Worst email app ever

*2023-11-09, version 4.8*

Logs you out for no reason, always a error when opening inbox, have been unable see my emails for months now

## Most critical reviews (10 lowest-rated)

### 1/5 — Problems in emails

*2026-06-10*

Unable to reply, forward mails since last few months and despite contacting the customer care team and forwarding them the screenshot of mail page they have not resolved the issue which is very frustrating

**Developer response:** Hi, thank you for sharing these details. We recognize the importance of having essential email functions readily available and have noted your observations regarding the reply and forward options. Since you have already shared screenshots with the support team, kindly write to grievanceofficer@rediff.co.in with the relevant details for further review. Thank you, Team Rediff.

### 1/5 — No reply or forward tab

*2026-05-28*

This is one of the earliest app before GMAIL was commonly launched. Given that more than 2 decades this email is used, it’s pathetic to note that reply, reply all and forward tabs are not available for free users. Why the hell this exist if this basic features are required in IOS version.

**Developer response:** Hi, we appreciate you taking the time to share such detailed observations. We have noted your concerns regarding the availability of reply, reply all, and forward options in the iOS app experience. Kindly share relevant details and screenshots at ngsupport@rediff.co.in so our team can review the matter further and assist you. Thank you, Team Rediff.

### 1/5 — Current App when mail opens no options of reply or forward is getting shown on bottom strip?

*2026-05-11*

I have been using rediff mail as my primary mail linked with banks and important communications but current updated version on latest IOS app is showing black strip instead of reply forward button pls resolve this major issue. Edit: Post providing you guys with all the relevant info still issue is not resolved?

**Developer response:** Hi, thank you for sharing your thoughts. Our goal is to ensure every customer is satisfied. We understand the importance of smooth mail access for your banking and important communications. Kindly share relevant details and screenshots at ngsupport@rediff.co.in
 so our team can assist you further. Thank you, Team Rediff.

### 1/5 — Not working

*2026-04-20*

Not working without upi/payment for iPhone

**Developer response:** Hi, we acknowledge your input and understand the current experience may not reflect your expected usage, especially while accessing the app on iPhone. Rediffmail works independently; the UPI step is optional and can be skipped. Kindly share screenshots at ngsupport@rediff.co.in. Thank you, Team Rediff.

### 1/5 — Foreign users OCI from UK not allowed to use +44 UK number for login. Only +91 India number not avai

*2026-04-16, version 5.13*

OTP option only +91

### 1/5 — REDIFF GOING WORST

*2025-12-17*

This particular new app is off and on giving trouble time to time with different issues. 
Since last couple of weeks now it’s been going OFF and asking to login again and again.
While just in Inbox when you tap it flickers and gets shut

**Developer response:** Hello,
We’re sorry for the repeated issues you’re experiencing. Please ensure you’re using the latest version of the app. If already updated, kindly try clearing the cache and reinstalling it. If the problem continues, please share your device details and app version at ngsupport@rediff.co.in, so we can help you further.

Team Rediff

### 1/5 — Worse app

*2025-05-18*

I have always been using Rediffmail without any problem but the new app has thrown all that out and i am in deep trouble as it’s the email just does not work well in the new app specially the inbox and sent folders. Please revert back to the old version. By trying to be fancy it has lost its functions.

### 1/5 — No App Support

*2025-05-02*

When clicking on App support it gives page not found

### 1/5 — Fix your app

*2024-11-23, version 4.12*

Cannot view whole emails, this issue from last update

### 1/5 — Not working

*2024-11-05, version 4.12*

The app is totally garbage. Please update the app At least i can make changes in the app and why i am seeing promotions in the app.

## Most praised reviews (10 highest-rated)

### 5/5 — Rediff rocks!

*2026-04-16*

As an avid user of the app, I love the way it packages content and services like Rediff Pay, mail etc. Rediff Pay was a revelation, the ease of transactions was impressive, and I have been telling my friends about it. Here’s hoping they convert too👍

**Developer response:** Hi, we truly appreciate your continued support and thoughtful feedback—it’s great to know the all-in-one experience and Rediff Pay are delivering value for you. Your recommendation means a lot to us and motivates us to keep improving. Thank you, Team Rediff.

### 5/5 — Good show!

*2026-04-15*

Installed the app smoothly. Payment was super quick and without any glitches.

**Developer response:** Hi, we truly appreciate your feedback, it’s great to know the installation was smooth and payments were quick and seamless. Your support means a lot to us. Thank you, Team Rediff.

### 5/5 — Fast, Clean look & All-In-One-Just what I needed!!!

*2026-04-15*

The Rediff App is a great blend of simplicity and performance. The interface is clean, crisp, and easy to navigate. It’s impressively fast, which makes checking updates a smooth experience. What I really like is how everything is in one place — news, emails, and market/stock updates — all accessible in just one click. True to its legacy, Rediff has delivered a reliable and efficient app, including a solid payment experience. Definitely a handy all-in-one app for daily use.

**Developer response:** Hi, we truly appreciate your detailed and thoughtful feedback, it’s incredibly rewarding to know the app’s simplicity, performance, and all-in-one experience are delivering real value for you. Your support motivates us to keep enhancing the experience further. Thank you, Team Rediff.

### 5/5 — Very useful

*2025-12-08*

This is the indias super app actually this is very smooth and powerful app all we can do here like mails online payment news even fix diposit and stock market as well i love this app

**Developer response:** Hi Sweta, Thank you for the wonderful feedback! We’re glad you love the seamless experience and wide range of features.

Team Rediff

### 5/5 — Bill payment reminder are amazing

*2025-07-27*

I had to remember my bill payments earlier but the way Rediff shows all the bills and due bills is very simple and easy to follow. I’m paying all of my bills using this only now.

**Developer response:** Hi, we’re delighted to hear that the bill reminders and tracking features are making things simpler for you. It’s wonderful to know Rediff is helping you manage your payments with ease. Thank you for your kind words!

Team Rediff

### 5/5 — Refreshing upgrade

*2025-06-10*

The new Rediff app is a refreshing upgrade! It’s fast, clean, and easy to navigate. News updates are timely, and the user experience feels much more modern. A great step forward

### 5/5 — Prompt response

*2025-05-17*

I am really happy with the supporting team which is so friendly and courteous to attend to my queries. And my problem is solved in a very short time 🙏🙏

### 5/5 — Seriously good !

*2025-05-16*

Love the new Rediffmail app! Having email, news updates that actually grab my attention, and easy bill payments (like Fastag and electricity!) all in one place is a lifesaver. The email is way better now. Still waiting on photo backup, but overall, it's a fantastic and super handy app! Highly recommend giving it a try.

### 5/5 — Good

*2020-05-31, version 1.3.11*

It’s good and balanced app, no garbage churning in or too many adds and selling.

### 5/5 — The latest version of this app works just fine on my iPhone Xr.

*2020-04-26*

The latest version of this app works just fine on my iPhone Xr.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
