# Redlands 311

> Citizen reporting app for community issue resolution in Redlands, CA. (iPhone/iPad app by City of Redlands.)

- Source: https://appshunter.io/ios/app/redlands-311/id1448557000 (this page in markdown: same URL + `.md`)
- Developer: [City of Redlands](https://appshunter.io/developer/1448556999)
- Category: Utilities, Productivity
- Price: Free
- Rating: 3.40/5 from 5 App Store ratings · 3 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 28 MB
- Languages: American English, European Spanish
- Released: 2019-01-10
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/redlands-311/id1448557000/reviews.md

## What is Redlands 311?

This application is designed to allow the citizens of Redlands, CA to report issues in their community and for staff to address the reported issues.

## Key features

- Report community issues
- Track issue status
- Direct communication with city staff
- Location-based reporting
- Receive updates on resolutions

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/redlands-311/id1448557000/reviews.md

### 1/5 — Buggy

*2021-11-16*

The app is buggy. I spent nearly an hour wrestling with the app. Trying to submit a report - error. Trying again - error. Logged out of the app and tried to log back in - error. Reset my password - error. 
Finally found the email address to report to on the city website - done in five minutes.

### 1/5 — App is not functioning

*2021-06-30*

Tried to report a fire hazard but not able to enter the address.  Also had a difficult time logging in, app is glitchy.

### 5/5 — Works great but

*2019-01-23*

You are still never in actual communication with a human. My report was responded to in 2-3 mins. It went from status “received” to “closed”with no further explanation given. An officer showed up at my door 5 hours later with no warning or contact prior.  In the mean time I had no idea what was going on. More communication is needed.

## Frequently asked questions about Redlands 311

### What is Redlands 311 used for?

Redlands 311 is used by citizens to report issues within their community, such as potholes or graffiti. City staff then use the app to address and resolve these reported problems.

### Is Redlands 311 free to use?

Yes, Redlands 311 is completely free to download and use. There are no in-app purchases or subscription fees required.

### What devices does Redlands 311 support?

Redlands 311 is available for iPhone and iPod devices. It is designed for iOS users.

### How often is Redlands 311 updated?

The app was last updated on February 19, 2025, with version 3.15.0. This indicates ongoing development and support from the City of Redlands.

### What is the age rating for Redlands 311?

Redlands 311 has an age rating of 4+, making it suitable for a wide range of users.

### Does Redlands 311 have ads?

No, Redlands 311 does not contain advertisements. As it is a free utility app from the city, it is ad-free.

### What is the user sentiment for Redlands 311?

Based on the available data, Redlands 311 has a rating of 3.4 stars from 5 ratings. This suggests a mixed but generally positive user reception.

### Who developed Redlands 311?

Redlands 311 was developed by the City of Redlands. This ensures direct communication and support from the local government entity.

## Version history (last 5 releases)

### 3.15.0 — 2025-02-19

Updated UI, bug fixes and performance improvements.

### 3.12.0 — 2023-04-17

- User can now delete their accounts from the profile page.
- Fixed issue with viewing nearby requests filters.
- Telephone numbers on info boxes can now be clicked to initiate a call.
- Other small usability tweaks.

### 3.2.4 — 2021-03-03

Updated UI, bug fixes and performance improvements.

### 3.1.0 — 2020-08-13

New UI and additional improvements.

### 2.1.1 — 2019-01-09

No release notes.

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## Related topics

[redlands daily facts](https://appshunter.io/ios/topics/redlands-daily-facts) · [redfields](https://appshunter.io/ios/topics/redfields)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*