# Redlands 311 — user reviews

> 3 indexed App Store user reviews of Redlands 311 by City of Redlands, rated 3.40/5 from 5 ratings.

- Source: https://appshunter.io/ios/app/redlands-311/id1448557000/reviews
- App overview in markdown: https://appshunter.io/ios/app/redlands-311/id1448557000.md
- Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2

## Most critical reviews (3 lowest-rated)

### 1/5 — Buggy

*2021-11-16*

The app is buggy. I spent nearly an hour wrestling with the app. Trying to submit a report - error. Trying again - error. Logged out of the app and tried to log back in - error. Reset my password - error. 
Finally found the email address to report to on the city website - done in five minutes.

### 1/5 — App is not functioning

*2021-06-30*

Tried to report a fire hazard but not able to enter the address.  Also had a difficult time logging in, app is glitchy.

### 5/5 — Works great but

*2019-01-23*

You are still never in actual communication with a human. My report was responded to in 2-3 mins. It went from status “received” to “closed”with no further explanation given. An officer showed up at my door 5 hours later with no warning or contact prior.  In the mean time I had no idea what was going on. More communication is needed.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*