# Redo Commerce — Returns & Exchanges

> Shopify returns and exchanges management for customer support. (iPhone/iPad app by Redo Tech, Inc..)

- Source: https://appshunter.io/ios/app/redo-commerce/id6503631081 (this page in markdown: same URL + `.md`)
- Developer: [Redo Tech, Inc.](https://appshunter.io/developer/1749632428)
- Category: Business, Shopping
- Price: Free
- Rating: 5.00/5 from 6 App Store ratings · 3 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.4 · 35 MB
- Languages: English
- Released: 2024-06-18
- Data updated: 2026-06-06
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/redo-commerce/id6503631081/reviews.md

## What is Redo Commerce?

Redo Commerce is for Shopify stores with Redo. It helps merchants easily communicate and resolve customer support issues.

Key features:
  • Instant messaging through many platforms including email, onsite chat panel, Instagram, and Facebook
  • Templates for common responses to customers
  • Easy to manage ticketing system - filter, merge, search, close, open, forward tickets
  • Accessible context - easily access order, returns, and history for customers while chatting with them
  • Redo platform - access features from the full Redo suite easily by creating/editing returns, include details about order tracking, and resolving package protection claims

For more about the Redo platform, visit getredo.com.

## Key features

- Multi-platform instant messaging
- Response templates
- Ticketing system
- Customer order and return history access
- Return creation and editing
- Package protection claim resolution

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/redo-commerce/id6503631081/reviews.md

### 5/5 — Redo the goat

*2024-11-27, version 1.0.2*

This app is very nice to have to handle support tickets from my phone. Redo is making constant updates and it just keeps getting better.

### 5/5 — Solid support app, even better with other products

*2024-06-26, version 0.2.0*

Redo is crushing it. Support mobile app makes it easy to reply to customers on the go. Having it all in one place with returns and other products is a huge win for businesses. Highly recommend.

### 5/5 — Redo slaps

*2024-06-21, version 0.1.0*

Redo is the future!!

## Frequently asked questions about Redo Commerce

### What is Redo Commerce?

Redo Commerce is a business application designed to help Shopify merchants manage customer returns and exchanges. It offers features like instant messaging and a ticketing system to streamline customer support.

### Is Redo Commerce free to use?

Yes, Redo Commerce is available for free. There are no associated costs for downloading or using the application.

### What platforms does Redo Commerce support for messaging?

Redo Commerce supports instant messaging through email, an onsite chat panel, Instagram, and Facebook, allowing for broad customer communication.

### Can I manage customer orders and return history within Redo Commerce?

Yes, the application provides accessible context, allowing users to easily view order details, return information, and customer history while interacting with them.

### Does Redo Commerce have ads?

No, Redo Commerce does not contain advertisements, offering an ad-free experience for its users.

### What devices is Redo Commerce compatible with?

Redo Commerce is compatible with iPhone, iPad, and iPod devices, making it accessible on various Apple mobile products.

### How often is Redo Commerce updated?

The application was last updated on November 20, 2024, indicating active development and maintenance by the developer.

### What is the age rating for Redo Commerce?

Redo Commerce has an age rating of 4+, making it suitable for a wide range of users.

## Version history (last 5 releases)

### 1.0.2 — 2024-11-20

- You can now save messages as drafts!
- greatly improved filtering system
- other performance improvements and user experience enhancements to make yall's lives easier XD

### 1.0.1 — 2024-11-20

- Greatly improved filters!
- Drafts are now supported in messages!
- Other various bug fixes and UI/UX updates to make yalls lives easier :)

### 0.50 — 2024-11-05

- Bug fixes and performance improvements

### 0.31 — 2024-10-27

- Bug fixes and performance improvements

### 0.30 — 2024-10-24

- General bug fixes

## Apps similar to Redo Commerce

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [GotoLiquorStore for Retailers](https://appshunter.io/ios/app/gotoliquorstore-for-retailers/id1449956204) | 5.0 (31) | Free | Business |
| [Bishnu Market Store](https://appshunter.io/ios/app/bishnu-market-store/id6477334430) | — | Free | Business |
| [EcommerceListers](https://appshunter.io/ios/app/ecommercelisters/id6449961674) | 3.0 (7) | Free | Business |
| [Tapday](https://appshunter.io/ios/app/tapday/id6464056594) | — | Free | Business |
| [Why Unified® Dropshipping](https://appshunter.io/ios/app/why-unified-dropshipping/id6747406254) | 5.0 (4) | Free | Business |
| [Ikeono - Messaging & Reviews](https://appshunter.io/ios/app/ikeono-messaging-and-reviews/id1477765027) | 4.8 (109) | Free | Business |

## Related topics

[redo](https://appshunter.io/ios/topics/redo) · [Tedo app](https://appshunter.io/ios/topics/tedo-app)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-06.*