# RedStick311

> Baton Rouge citizens report city issues and request services via mobile app. (iPhone/iPad app by City of Baton Rouge.)

- Source: https://appshunter.io/ios/app/redstick311/id1052798599 (this page in markdown: same URL + `.md`)
- Developer: [City of Baton Rouge](https://appshunter.io/developer/1470136957)
- Category: Productivity, Utilities
- Price: Free
- Rating: 2.80/5 from 20 App Store ratings · 13 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 42 MB
- Languages: American English
- Released: 2015-11-05
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/redstick311/id1052798599/reviews.md

## What is RedStick311?

REDSTICK311 is a new way for Baton Rouge citizens – the customers of our City-Parish government – to request services and report issues while “on the go,” and to offer enhanced options that can provide us with as much information about your needs as possible.
 
•Spot a pothole while on your way to work? Snap a quick photo with your smartphone and submit it with your request for service, which allows our crews to know exactly what they are facing when they arrive on the scene.

•Notice junk or debris that should have been picked up, or a blighted area that needs to be addressed? Report the issue via REDSTICK311 and use the app’s GPS feature to locate of the area in question. 

•Want to be able to receive real-time updates on your phone about how we are responding to your request? Through the app, we’ll keep you in the loop on the status of your service ticket and what’s being done to resolve the issue.
It’s all a part of how our City-Parish government is working to use technology and digital tools to better engage with and more efficiently serve the citizens of Baton Rouge. 


Thank you for taking the time to read about and download REDSTICK311, an official application developed by our City-Parish government. We look forward to serving you, and to working together with you, to build a better Baton Rouge.

## Key features

- Report service issues
- Submit photos and GPS locations
- Request service assistance
- Receive real-time updates
- Track service ticket status

## Recent user reviews (10 of 13)

All indexed reviews: https://appshunter.io/ios/app/redstick311/id1052798599/reviews.md

### 1/5 — Upload Video Issue/Bug

*2025-05-19*

I have a video of a traffic light issue but can’t upload it because it doesn’t show my current photos and videos. I was able to upload files from my photo library before.

### 5/5 — Great app

*2023-07-19, version 6.7*

I’ve used this app for years to submit 311 requests and to check the status of requests I’ve submitted. Easy to use, and you can include pictures. Available 24 hours a day. When I’m not sure of category, I do the best I can.

### 5/5 — Gets issues addressed promptly!

*2023-06-04, version 6.7*

I have used the RedStick311 app to report missed garbage pick up, missed recycle, missed bulk trash, a street sign in my neighborhood that had been completely bleached out white and rendered the white lettering completely illegible, and street lamps in my neighborhood that were out. Every single issue has been addressed promptly! You get email confirmation when the issue is submitted, and updates when the issue is addressed and completed. I am very impressed with the effectiveness of the RedStick311 app. Thank you!!

### 5/5 — April 2023, the app does work!

*2023-04-04, version 6.7*

I submitted a request through the app and called 311 the next day because I wasn’t sure if this app was defunct. The operator informed me that they received my request through the app and that I should be updated as the request is addressed.

### 1/5 — Worst thing

*2021-05-07, version 6.7*

Don’t know why you bother making this app if you never respond to it. Essentially the most useless app ever

### 2/5 — Can’t use without account

*2020-03-02, version 6.7*

Requires account creation before being able to report issues. Stupid. Does calling 311 require an account?

### 1/5 — No longer works

*2020-02-08, version 6.4*

App used to be great but in recent months stopped working. Allows you to go through all steps of reporting issue but shuts down before you can complete request.  I’ve tried reloading app,  opening new account and nothing seems to work.

### 1/5 — App doesn’t work.

*2020-01-11, version 6.4*

Cannot enter complaints on app. App closes when you hit submit and doesn’t record your issue. Typical for EBR govt.

### 1/5 — App Crashes when you try to make a request

*2019-11-28, version 6.4*

My garbage can disappeared one morning and I did not get much help when I called 311. Was told I need to file a police report for a trash can.... So I figured I would try to request one through this app! However, every time I go to click on the request under the garbage tab, the app crashes. If this was fixed, the app would be great and an efficient way to handle these things!

### 5/5 — Helpful

*2019-07-22, version 6.2*

The app provides an easy way to submit service requests with pictures, and it tracks my service requests. On the occasions when a department does not respond as quickly as I think it should, I share the service request with my MetroCouncilman. For a while the link to the app on the brgov website was not working. Glad that is fixed.

## Frequently asked questions about RedStick311

### What is RedStick311 used for?

RedStick311 is an official application developed by the City of Baton Rouge for citizens to report issues and request city services. It allows users to submit details, photos, and GPS locations to help city crews address needs more efficiently.

### How does RedStick311 help resolve issues?

By allowing users to submit detailed information, including photos and GPS coordinates, RedStick311 provides city crews with precise data about the issue. This helps them understand the situation before arrival and expedite the resolution process.

### Can I get updates on my service requests with RedStick311?

Yes, RedStick311 provides real-time updates on the status of your service tickets directly to your phone. You can stay informed about how your request is being handled and what steps are being taken to resolve it.

### What information can I provide through RedStick311?

You can report various issues like potholes, junk, or debris, and blighted areas. The app enables you to snap photos, use GPS to pinpoint locations, and provide other necessary details to describe your service needs.

### Is RedStick311 available on all devices?

Based on the provided data, RedStick311 is supported on iPhones and iPods. It is designed for mobile use on these Apple devices.

### How often is RedStick311 updated?

The latest version of RedStick311 is 10.5.1, and it was last updated on August 13, 2025. This indicates a commitment to maintaining and improving the application.

### What is the age rating for RedStick311?

RedStick311 has an age rating of 4+. This suggests it is suitable for a wide range of users, including younger individuals, and contains content appropriate for this age group.

### Does RedStick311 have ads?

No, RedStick311 does not contain advertisements. The application is free to use and does not display any ads to its users.

## Version history (last 5 releases)

### 10.5.1 — 2025-08-13

- UI improvements
- Bug fixes
- Push notifications
- Updated map
and more

### 6.7 — 2020-02-12

Bug and layout fixes
Fixes for push notifications not working

### 6.4 — 2019-11-01

Bug fixes related to iOS 13

### 6.2 — 2019-07-12

Updated for iOS 12
Bug fixes

### 5.2 — 2017-03-21

- Fixed connectivity issues

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All apps by City of Baton Rouge: https://appshunter.io/developer/1470136957

## Related topics

[baton rouge](https://appshunter.io/ios/topics/baton-rouge)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*