# REDTAG - Online Shopping App — user reviews > 45 indexed App Store user reviews of REDTAG by RedTag, rated 4.60/5 from 715 ratings. - Source: https://appshunter.io/ios/app/redtag-online-shopping-app/id1261376385/reviews - App overview in markdown: https://appshunter.io/ios/app/redtag-online-shopping-app/id1261376385.md - Rating breakdown: 5★ 592 · 4★ 51 · 3★ 26 · 2★ 12 · 1★ 34 ## What do users think of REDTAG? Overall sentiment: negative **Pros** - 👍 Easy processing - 👍 Good customer service **Cons** - 🤬 Terrible customer service - 🤬 Rude staff behavior - 🤬 Broken items sent - 🤬 Overpriced and low-quality materials - 🤬 Difficult account change process - 🤬 Slow and unreliable verification code - 🤬 Lacking product details and information - 🤬 Unnecessary registration requirements - 🤬 Limited product selection **Commonly reported bugs** - App not working - Unable to register or login **Most requested features** - Improve app quality and usability - Add online shopping functionality - Expand product selection ## Newest reviews (15 of 45) ### 1/5 — ولا نجمه ورح احذف التطبيق *2021-05-05, version 2.2.9* موقع فااااشل اول مره اشوف بحياتي موقع يسأل عن الجنسيه وتاريخ الميلاد والله انه مافي افشل منه 🙄👎🏻. ### 1/5 — no otp!!! *2021-02-02* no otp ever ### 1/5 — Soo baaaad *2020-10-15, version 2.0.3* The worst app in the world ### 1/5 — كيف السجل للدخول وش الرمز المرجعي *2020-10-09, version 2.0.3* ً ### 1/5 — Horrible *2020-10-06, version 2.0.3* Horrible app. They force you to register your phone no. & email so you can few the items (no online purchases). Unnecessary & horrible. ### 1/5 — فاضي *2020-10-03, version 2.0.3* ماكو شي بالموقع بس جم قطعة ### 1/5 — التطبيق لا يعمل *2020-09-30* التطبيق لا يعمل ### 1/5 — 👎🏻 *2020-09-16, version 2.0.2* اسوء تطبيق على الاطلاق 🤕 ### 1/5 — Very bad app *2020-09-12, version 2.0.2* I kept entering the code they send to my phone and the app keep asking me to try again .... what a waste of time ### 1/5 — فااااااااااشل *2020-08-21, version 2.0.2* فاااااااااااااااااشل ### 1/5 — Bad application *2020-07-09* Looks like some idiot designed this app... !!! I cannot even search anything ### 1/5 — Bad app *2020-06-22* It is very bad application i couldn't have a look, the app is broken !! ### 1/5 — ازق برنامج *2019-12-19, version 1.9.9* لي ساعة اسوي حساب و بالاخير ما الاقي غير سورالين في البرنامج كله ### 1/5 — سيئ *2019-10-08, version 1.9.9* فقط للعرض ولايمكنك االشراء . اقسام محدوده وغير منوعه ### 1/5 — Hhmmmm *2019-09-01, version 1.9.9* There is no any option to get a first experience before user signing up. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad *2026-04-16, version 25.2.5* It was literally the worst online shopping experience, I ordered an item and I received an email the next day stating that the order was cancelled without justification and when I called I was informed that the item wasnt available and the refund will take two weeks, why was the “unavailable” item available in the app?? Even though it was their mistake I still have to wait two weeks to get my money back! ### 1/5 — Worst customer service and exchange policy. *2025-10-27, version 24.0.97* Customer care will promise you to call within 24hrs and no one will be contact u. And if call again their answer will be very rude. Going to be delete the app and decided never visit again in my entire life. Kwt Farwaniya shop worst staff behavior. ### 1/5 — Bad online service *2025-03-09, version 24.0.86* Broken items sent to me and when I send email to customer service no body replied ### 1/5 — Quality *2024-10-14* Horribly overpriced and low quality meterial.All the dresses I bought lost color in the first wash…😤😤 **Developer response:** Hi, we are sorry that you faced an issue. Could you please share your contact details with us at customer.support@redtag.ae so that we can get in touch with you and resolve the issue. ### 1/5 — مضيعه للوقت *2022-04-26* الموقع سيئ جدًا يتاج تحديثات تزيد من جودته ### 1/5 — سيء *2022-04-09, version 2.3.1* لا انصح فيه ابدا ### 1/5 — سيء التطبيق جدا لا يليق بمحل ردتاغ *2021-11-16, version 2.2.9* سيء جدا ### 1/5 — فاااشل *2021-09-21, version 2.2.9* تطبيق فاشل ، لي ساعة احاول اسجل ولا هو راضي ### 1/5 — Very Disappointing App *2021-08-21* It took only 5 mins for me to navigate the App. There is nothing engaging in the App. No products are displayed. Hence immediately deleted the App ### 1/5 — التطبيق سيئ جدا *2021-06-25, version 2.2.9* التطبيق جدا سيئ يفتقد لتفاصيل المنتج ومعلوماته من العدد ياليت تطورونه مثل سنتربوينت ## Most praised reviews (8 highest-rated) ### 5/5 — 👍🏻👍🏻👍🏻 *2025-09-21, version 24.0.95* 👍🏻👍🏻👍🏻 ### 5/5 — Miras *2024-06-25, version 20.0.76* Good customer service we have a good time to shop and this store. Really appreciate them. Thank you. ### 5/5 — 👍 *2023-06-18* Easy prosesing ### 5/5 — Need this app for iOS 9.3 *2018-06-12* Dear Team, Can you make this app available for iOS 9.3. ### 4/5 — Worst app ever existed *2022-03-17, version 2.3.1* This app is super bad, it must be the worst app i ever downloaded in my entire life! Useless & waste of time how impressive! ### 3/5 — غير مفيد *2019-04-18, version 1.9.7* التطبيق جميل لكن القطع المعروضة فيه جدااااا محدودة المفروض يعرض فيه كل شيء ### 2/5 — تغيير الحساب جداا صعب ورمز التحقق غير سريع ودائمااا خطأ *2023-12-01, version 20.0.75* تغيير الحساب جداا صعب ورمز التحقق غير سريع ودائمااا خطأ ### 2/5 — لا يوجد تسوق online *2018-11-23, version 1.9* التطبيق رائع وتصميمه محترف لكن بدون فائدة فقط تجميع نقاط!! لا يوجد به تسوق أون لاين أو حتى مشاهدة الأصناف كأنه مجلة يعرض المنتجات الجديدة فقط --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*