# Redtiger Cam — user reviews > 195 indexed App Store user reviews of Redtiger Cam by REDTIGER TECH, INC., rated 2.70/5 from 127 ratings. - Source: https://appshunter.io/ios/app/redtiger-cam/id6723890688/reviews - App overview in markdown: https://appshunter.io/ios/app/redtiger-cam/id6723890688.md - Rating breakdown: 5★ 36 · 4★ 12 · 3★ 11 · 2★ 16 · 1★ 52 ## What do users think of Redtiger Cam? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🚀 Quick setup - 🚀 Stable connection **Cons** - 🐛 App not working properly - 🐛 Live view not functional - 🐛 Frequent connection failures - 🐛 Videos not loading - 🔒 Forced account creation - 🔋 High battery consumption **Commonly reported bugs** - App stuck on loading screen - Password not recognized after upgrade - Black screen when trying to view live feed **Most requested features** - Bring back old app with more features - Add option to not create account - Improve video playback and live view functionality ## Newest reviews (13 of 195) ### 2/5 — Make Footage Easier to Download *2026-08-10* The REDTIGER dash cam itself is great, and the new app looks much better than the older one. I originally avoided the new app because it had terrible reviews when it first launched, and I was already comfortable using the old version. After seeing that the new app had recently been updated, I decided to try it, hoping it would make downloading footage faster and more convenient. Unfortunately, the overall process still feels almost exactly the same. My biggest issue with the entire REDTIGER experience is how inconvenient it is to retrieve footage. I have to go out to my car, turn it on so the dash cam has power, enable the dash cam’s Wi-Fi, connect my phone to it, open the app, locate the clips I want, and then wait for each one to download. Even after finishing a drive, I can end up sitting in my car for an additional 5–10 minutes just downloading footage. If I need several clips, it takes even longer. I wish the footage could automatically sync to the app or cloud while the dash cam is powered on so I could access it later from anywhere. Even if the clips automatically deleted after a certain number of days or once the storage became full, that would be much more convenient. If I remembered a clip while sitting in my room, I could simply open the app instead of walking back to my car, turning everything on, connecting to the dash cam’s Wi-Fi, and waiting inside the car for it to download. I understand that REDTIGER may need different hardware or cloud technology to make something like that possible, but it would make the app and dash cam significantly more user-friendly. The new app is cleaner and more modern than the old one, and I haven’t experienced any major problems with it so far. However, the slow and inconvenient process of accessing footage remains the biggest weakness of an otherwise good dash cam. **Developer response:** Hi Kevin, Thank you for taking the time to share such detailed feedback with us. Regarding the footage access process, the current dashcam models require a WiFi connection between the phone and the camera to view and download recordings. We understand that having easier access to footage without needing to return to the vehicle would provide a much more convenient experience. Your suggestion about automatic syncing and remote access is very valuable, and we will share your feedback with our product development team for future product improvements and optimization. Thank you again for your support and for helping us improve our products and services. Best Regards, REDTIGER Team ### 2/5 — It’s great if you never have to use it *2026-07-14* I love how every time I need to use this terrible app I have to go through a long login process and then fight the miserable wifi config for half an hour. **Developer response:** We're truly sorry for the inconvenience and frustration you’ve experienced with the app and WiFi connection. We completely understand how frustrating it can be when the setup process takes longer than expected. Our team is continuously working on improving the app experience and optimizing the WiFi connection stability. If you continue to experience any issues, please feel free to reach out to our support team with more details, and we’ll do our best to assist you and find a solution. Thank you for your feedback and patience. We truly appreciate your support. ### 3/5 — Garbage *2026-07-01, version 1.8.1* Before I say this…. Just know, I never rate apps. My 16 year old can develop a better app. With as advanced as we are with technology, having an app that resembles garbage as much as this one does is pretty sad. That said…. If you have the Redtiger VP20, you can only bound (or register) two cameras to your account. Once you register your 3rd camera, a previously connected camera is deleted. I have 3 cars so I have 3 cameras but my app only allows me to register 2 cameras. The picture quality and sound and ease of installation was great for all 3 of my cameras. The app just sucks. Edit: After leaving this review, customer service contacted me and informed me I was running an older version of the app and the app also encountered an unexpected issue. After updating the app, I can now add all 3 of my devices. ### 3/5 — Very minimal *2026-06-14, version 1.6.0* The features of the app are minimalistic. I am unable to delete files from the urgent section. There is no delete option. Chat couldn’t help because that was their remedy. The app is up to date and I just have a bunch of screenshots of my garage I can’t delete ### 3/5 — Why do you need my email? *2026-05-28, version 1.5.0* My first experience with this app is that it requires your email just to use the app to get a verification code. Why do you need any of this if I’m connecting to the dashcam locally??? So dumb. ### 4/5 — The cameras work *2026-05-24, version 1.4.0* The cameras work but I can’t connect to the phone app. It asks for an email check but than it asks for a code. Where do you get the code from??? ### 3/5 — App is useless *2026-05-22, version 1.4.0* This app is not as you think YOU HAVE TO TURN ON The WIFI EVERY TIME YOU WANT TO CONNECT THE PHONE TO THE CAM AND YOU LOSE THE CONNECTION WHEN GET OUT THE CAR ALSO ALL THE SETTINGS ARE IN THE CAM AND YOU CANNOT DO ANYTHING INSIDE THE APP THE SETTINGS SHOULD BE IN THE APP SO IT CAN BE EASIER THAN THE CAM WHEN YOU NEED TO DO SOMETHING TO THE SETTINGS ### 2/5 — Absolute trash *2026-05-21* To use the app, you have to connect through WiFi. Turn WiFi on the cam, doesn’t show up on the phone. Go to check what wrong on the cam, it’s locked out saying you have to turn off WiFi to do anything. I’m now locked out of the cam completely. I had to reboot the cam to turn off WiFi. It’s a an infinite loop (dev speak for a major f-up). I can’t even use the app?! Wish I would have known before I bought the cam. **Developer response:** We are very sorry to hear about your experience and the inconvenience caused. To better assist you and properly investigate what may be causing the problem, could you please kindly provide more details about your situation? You can also leave a message to our after-sales support team so our technical team can further analyze and help you step by step. Thank you for your understanding and patience. ### 1/5 — Not worth the money *2026-05-17, version 1.4.0* Purchased the cam, unfortunately it cannot be monitored as the application is as bad as it gets. The WiFi is lost as soon as you leave the car. The download time is too long. I’m so unhappy I didn’t know these things before. Stay away from this kit, the application is garbage. ### 1/5 — D *2026-05-16, version 1.4.0* This product doesn’t work ### 1/5 — Missing some of the videos *2026-05-14* I recorder 1 min videos for last day, and when I tried to find out the videos, I found out that some of the videos in between are missng **Developer response:** Thank you for your comment, and we're truly sorry for the inconvenience caused. If you're willing, could you please reach out to our official support team and provide a few more details? This will help us better understand the issue and provide more accurate assistance. ### 2/5 — Confusing *2026-05-13, version 1.4.0* Connected via WiFi and password, disabled Bluetooth and…. Nothing. The camera image turned green briefly, then dimmed and remains unfunctional. ### 1/5 — Dad cam *2026-05-08, version 1.4.0* In beginning it’s work perfectly but after few months it doesn’t work ## Most critical reviews (10 lowest-rated) ### 1/5 — Account Required!? *2026-08-18* BE WARNED: if you want to be able to use the app to talk to your camera, you have to create an account with them. There is absolutely no justifiable reason I should need an account just to use the app to talk to my camera. Their AI gives total BS answers as to why this is necessary (so they can give you support, so if you delete the app or lose your phone, and…I forget the third). The only one that is remotely justifiable is support. But just ask for it if you ever need support. 🙄 If I’d have realized this requirement before I paid someone to install the camera, I’d have promptly returned it. I typically check app reviews before buying products and pass if the apps are bad, but neglected to check this one. That’s on me. This app is automatically terrible if you can’t connect to your local, not in the cloud camera without an account. I’m not giving you any info and I guess that means I can’t fully use the camera. **Developer response:** Thank you for the comment. We’re sorry for the frustration this requirement has caused. We take your concerns regarding the account requirement seriously and have already raised this feedback with our product team for discussion. We’re currently reviewing this aspect of the app and hope to make improvements in a future update. We truly appreciate your honest feedback, as it helps us better understand our customers’ concerns and improve the user experience. ### 1/5 — App doesn’t work *2026-08-17, version 1.11.0* Very disappointing app and it doesn’t work or show anything the moment you step out the car. So don’t assume you have gos, pics videos accessible. One can’t see anything on the app and device freezes up often. Very disappointing product and app. ### 1/5 — This app needs a update ASAP *2026-08-07, version 1.10.0* For 1. When I go to get some clips sometimes the clip will glitch. For 2. Why the hell when I download some clips they complete but others get to 99% and don’t complete, and I already repeat the process, update this app now this camera is too good to have a terrible app ### 1/5 — Step backwards *2026-07-22, version 1.10.0* Vehicle list has decreased. No longer able to rename or delete vehicle. ### 1/5 — Not good at all! *2026-07-22, version 1.10.0* The website seems to have zero interaction with the app. Totally unacceptable and disappointing. ### 1/5 — Return your device *2026-06-30, version 1.8.1* I purchased this dash cam on Amazon and saw it was highly recommended and thousands of people bought it. Then after getting it installed I went to download this app and I was really surprised by the very few people who downloaded this app and the low rating. I soon realized it’s because this app is useless, you have to be inside the car and connect to the dash cam WiFi every time you want to use the app. You can never view the dash cam from your home or receive moment alerts like other dash cam. Using the app is nearly impossible for my older mother because it’s difficult for her to connect to the WiFi. Sadly it’s took late for us because it’s already been installed and we throw out the box. But to everyone else I would advise you to return your device when you still have the chance. ### 1/5 — Piss me off due sign in again! *2026-06-29, version 1.8.1* Why this happen? Give 1 star ### 1/5 — Pésimo *2026-06-04, version 1.6.0* No funciona no responden no conecta a wifi funciona los primeros días después no se conecta al final te queda como adorno en el carro porque no te va servir nunca ### 1/5 — Worst Dashcasm waste of money *2026-05-31* Worst of worst dashcam emergency time doesn’t work **Developer response:** We are very sorry to hear about your experience and the inconvenience caused. To better assist you and properly investigate what may be causing the problem, could you please kindly provide more details about your situation? You can also leave a message to our after-sales support team so our technical team can further analyze and help you step by step. Once we receive more information, we will do our best to find a solution for you as quickly as possible. Thank you for your understanding and patience. ### 1/5 — Playback unavailable *2026-05-30, version 1.5.0* You can’t play back the camera unless you’re in the car. It’s really stupid and I hate that. They need to update that. ## Most praised reviews (10 highest-rated) ### 5/5 — GB trucking *2026-08-15, version 1.11.0* Working properly very clear videos ### 5/5 — App *2026-08-14, version 1.11.0* La mejor app! Eh usado nexar desde ańos y cambie a redtiger y no me arrepiento!! Excelente app puedes descargar y editar lo videos en la misma app, tiene gps y la velocidad y todo! Excelente ### 5/5 — Working perfect! *2026-08-10, version 1.11.0* App works perfectly fine. Used for 24hrs solid with no issues or problems with new touch screen camera connected. Both dashcam and app are a great upgrade to my previous well known camera that was laggy and unreliable compared to this. ⭐️⭐️⭐️⭐️⭐️ ### 5/5 — No Issues So Far *2026-08-02* I got my dash cam about a month ago. I’ve had a different one in the past that I ended up returning because the set up and app connection was so confusing. But, this was super easy to set up in the car and connect to the app. The one thing I thought it was going to have (and maybe I misread the label when I bought as I was looking at many) was that there was volume alongside the video. But, I don’t think there is although I could just be technologically illiterate. The video footage quality is great and deletes after 24 hours and starts again as it should. It’s easy to save and screenshot videos. 10/10 would recommend! **Developer response:** Hi, thank you so much for your kind words! We're really glad to hear that you're satisfied with our Dashcam. If you need any help in the future, feel free to contact us anytime. ### 5/5 — Great! *2026-06-22* Good working app! Nice UI, great connection and easy downloads. **Developer response:** Hi, thank you so much for your kind words! We're really glad to hear that you're satisfied with our product. If you need any help in the future, feel free to contact us anytime. ### 5/5 — One of the best apps *2026-06-07, version 1.6.0* One of of the best apps so far good to use and is easy to install on your car 🫵🙂 ### 5/5 — Works well *2026-05-20* Opening it out of the box, tested the wifi function and it worked instantly! Tried downloading video and it worked quickly. The reviews had me spooked but the app isn’t so bad. **Developer response:** Thank you for your comment! We are glad to hear that your APP is working correctly! If you have any questions, please do not hesitate to leave us a message. ### 5/5 — Not as bad as I expected *2026-05-02* Looking at all the reviews, I was kind of scared to get this app and I didn’t look before I bought it so I thought that this would kind of be a struggle for me, but so far everything’s been going good. The only thing that I wasn’t too big a fan of is that I can’t access the videos unless my cameras on/my cars on. That’s not really a big issue since I can just sit in my car and get the videos and then go inside, but that’s not the same for everyone else. Only other very minor issue for me was that it was a hidden network, it wouldn’t pop up unless I typed it in, all good so far though! **Developer response:** Thank you for your comment! We are glad to hear that your APP is working correctly! We also truly appreciate your suggestion regarding the app. Your feedback is very valuable to us, and we will take it into consideration for future improvements. If you have any questions, please do not hesitate to leave us a message. ### 5/5 — Works as needed *2026-02-24* I don’t understand why the reviews are bad, I haven’t had any issues with my dashcam or the app. The other day I had my first connection issue but other than that, the app works great **Developer response:** Thank you for your feedback! We're glad to hear that your dashcam and the app are working well overall. If you encounter any issues while using the product or app, please feel free to contact us at any time. We will do our best to assist you. ### 5/5 — 10/10 *2026-01-27* Love the app and program **Developer response:** Thank you for your support! We're glad to hear that you love the app and its features. We truly appreciate your feedback and encouragement. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*