# Reebok Fitness App — user reviews > 59 indexed App Store user reviews of Reebok Fitness App by The Original Fit Factory Limited, rated 4.70/5 from 288 ratings. - Source: https://appshunter.io/ios/app/reebok-fitness-app/id1519017406/reviews - App overview in markdown: https://appshunter.io/ios/app/reebok-fitness-app/id1519017406.md - Rating breakdown: 5★ 242 · 4★ 23 · 3★ 9 · 2★ 9 · 1★ 5 ## What do users think of Reebok Fitness App? Overall sentiment: mixed **Pros** - 💪 Excellent workout variety and content quality - 👥 Strong community features and social engagement - 📱 Easy-to-use interface for most users - 🎯 Effective fitness tracking and accountability - 🏆 Motivating challenges and leaderboards - 📺 High-quality video production and trainers - 💰 Great value with ring bundle and partnerships - 🧘 Comprehensive wellness features (yoga, meditation, nutrition) - ⌚ Accurate data tracking compared to competitors - 🤝 Responsive and helpful customer service team **Cons** - 🔄 Confusing and difficult cancellation process - 💳 Recurring billing issues and unwanted charges - 🔐 Login and authentication problems - 🗂️ Poor search functionality and navigation - 🐛 Frequent app crashes and technical glitches - 📺 No TV app or SmartTV casting support - ⚙️ Cluttered and confusing user interface - 🔔 Unresponsive customer support for some issues - 📱 App stability issues on iOS devices - 🔍 Inconsistent search results across different tabs **Commonly reported bugs** - App crashes and black screen freezing during video playback - Login loop - app sends to website, website sends back to app - Registration process fails with magic link authentication - Email verification never sent during signup - iOS app unable to get past home screen - Membership syncing issues with TruFusion studio accounts - Workout data loss after app deletion or forced updates - Search results inconsistent across different tabs - Upcoming classes disappear from current day schedule - Favorites not appearing in expected locations - App won't connect past free trial page on iPhone **Most requested features** - SmartTV app or casting functionality like FIIT - Better search filtering by equipment type - Apple Watch heart rate sync integration - Improved class scheduling visibility for same-day bookings - Workout history and data persistence after app reinstall - Favorites organization in logical categories - Audio-only workout options - More early morning boot-camp style classes - Ability to save workouts by catalog to account - Better workout discovery without overwhelming options ## Newest reviews (13 of 59) ### 3/5 — Better Fitness apps available for Home exercises *2025-02-16, version 3.2.6* The app seems to miss basic functionality like searching for a programme without equipment. You need to click every session to check which one is with what equipment. Basically it’s not for home exercise schedule . The entire experience seems overwhelming. Try searching some routine you will be thrown with 100 different options. Disappointing to see Reebok launching such an app ### 5/5 — Great Core Workout *2024-12-04, version 3.2.2* Loved the warm up and core routine! ### 5/5 — Great wellness app. *2024-08-17, version 3.0.2* I couldn’t wait to give this app a try and so far, I am very satisfied. I specifically enjoy the stretching paired with each workout. I also really enjoy nutrition part, with all the recommended recipes. A complete wellness package, all in one. ### 2/5 — The upcoming classes desapear *2024-01-03, version 2.4.6* I want to see the current day classes to book and they disappear and only show the next day classes It’s so frustrating!! Example: It’s 3pm and I want to see the upcoming classes for 6pm and the app just show “tomorrow” schedule not the current day. Please fix that :( ### 2/5 — Love TruFusion, hate their app *2023-12-07, version 2.4.3* It’s full of bugs!! ### 4/5 — So far ok *2023-08-03, version 2.3.1* The search could really use some work. I go to find a class and it comes back with different results depending on which tab I’m in. And then when I go and select all classes, then search, I end up with only 1 cycle result after receiving several on a previous occasion. It makes it very unappealing to try to find a class if the classes that do exist don’t make it in the results. All I wanted was to find a quick 20 min class and even though only ONE EXISTS, it doesn’t show in the results. I had to go a round about way and now I can’t even remember how I got there. Will continue to try it out though but may end up using YouTube. ### 5/5 — Gsp *2023-06-20* My favorite workout is Strike. Thanks team. ### 2/5 — Plenty of options *2023-05-26, version 2.2.6* Plenty of options just personally not for me I had the app for around 5 minutes before deleting bad layout and did not get money back ### 5/5 — Brilliant *2023-02-08, version 2.1.9* This app is brilliant it actually has everything thing I need in one place , love the variety Mike ### 5/5 — Great fitness app *2023-01-25, version 2.1.8* Great app with a wonderful variety of workouts to choose from. I also like the daily check in which allows you to really think about how you’re feeling. ### 5/5 — So glad I signed up!!! *2023-01-25, version 2.1.8* Wow sooooo many workouts to choose from and for kids 2! The app is easy to use which also has a wellbeing checkin 🥰 what I love the most is the community and also the staff are always happy to help out with anything. I’ve been on a few fitness programs and this by far is the best. Please sign up you won’t regret it 🥰 ### 2/5 — Improve the app please *2023-01-23, version 2.1.8* The actual content is amazing. But the app is so difficult to use and constantly crashing or just not working The search function is confusing and clunky and even adding my favourite workouts to favourite doesn’t seem to mean they are in a logical place I love the workouts and they are so varied but I am frustrated with this app most of the time. Please improve the app as the workouts are so good but it’s beyond frustrating the times I have got ready to work out and the app just won’t work so I’ve had to either abandon until later or use something else ### 4/5 — Enjoying the choice *2023-01-06, version 2.1.8* Only had it for a week or so and I am already really enjoying it. Like the fact you have shorter sessions I can do alongside my running. Am also looking forward to trying the 30 minute workout and les mills ## Most critical reviews (10 lowest-rated) ### 1/5 — Hard to cancel subscription *2025-07-25, version 3.3.1* Twice now money has come out of my account so it’s so hard to cancel. Can’t log in to the app it wants you to sign up every time! It’s a nightmare. ### 1/5 — Unethical Billing Practices and Impossible Cancellation *2025-07-11, version 3.3.1* Honestly, this app is a nightmare if you ever want to leave. I tried to cancel and delete my account months ago, but somehow I kept getting charged every month and I was still prompted to sign up again when I signed in despite being charged already. The whole process is super confusing, and good luck finding any clear instructions. Support was no help either, just kept giving me the same robotic replies. Feels like they’re trying to trap you in so you keep paying. If you care about your money and sanity, skip this one. Seriously, don’t bother unless you want to be ripped off. ### 1/5 — Impossible to cancel *2025-06-17, version 3.3.1* I have been a whole week trying to cancel the membership. It’s impossible the app sends you to the website, the website sends you to the app, infinite loop, and you can’t cancel. The customer service, don’t answer messages. Apparently is the only way to cancel. Sent emails and no response. I don’t like the app and they make it really difficult for you to cancel the subscription. Be wary! ### 1/5 — Impossible to cancel *2025-06-07, version 3.3.0* To cancel membership you need to sign up for another subscription ### 1/5 — Hard to cancel *2025-06-04, version 3.3.0* Worthless ### 1/5 — No way to cancel *2025-05-23, version 3.3.0* Took out a free trial from o2 priority but didn’t like the app. Attempted to cancel a few times but the site takes you round in circles and you can only speak to an ai chat bot who gives you incorrect information. I ended up giving up and forgot about the app until they took £10 out of my bank. I requested a refund and they refused because I hadn’t given them 5 working days notice. Absolute scam. ### 1/5 — Very disappointed *2023-01-02, version 2.1.8* I was really excited to start with this app, however didn’t manage to see the workout selection continuously without the video stop and the screen goes black. Try to reset by after 4 times just decided to stop as I was wasting my time. I have sent an email to report this but I am thinking to request a refund. ### 1/5 — Won’t let me register or log in *2022-08-15, version 2.0.5* I’ve tried 3 times to go through the registration process. The app send you to a website but since the app didn’t ask for a password as I registered - “we’ve sent you a magic link…..” the website doesn’t know anything about my registration and even doing the usual - asking to password reset doesn’t work because my it says my email isn’t verified - though it’s never given me the chance to do so. It’d be nice to be allowed into the app and, if I get there I’ll re-rate. ### 1/5 — App Not Opening Correctly on iPhone *2020-12-15, version 1.1.14* Sorry, guys, but I really wanted to try this on trial today, downloaded the app to my iPhone, ‘paid’ via PayPal, and the app wouldn’t take me past the ‘try a free trial page’. Very disappointing 🙁 ### 2/5 — Content is good but poor usability *2024-01-14, version 2.4.6* Can’t watch workouts on the TV (could you develop a SmartTC app like FIIT has?) or easily sync with watch for heart rate, which is a shame as the workouts themselves are great ## Most praised reviews (10 highest-rated) ### 5/5 — Ring works great on first impressions *2026-05-27, version 3.5.1* Good app with so many workout and wellness options. Just got a Ring for less than $250 with NO SUBSCRIPTION FEES!!! Here’s hoping Teebok keeps it that way. ### 5/5 — App + Ring! *2025-11-19, version 3.3.7* Love the app with the ring. Great value. Great team and industry partnerships. Accurate. Love the activity posts. ### 5/5 — Get the Ring! *2025-11-19, version 3.3.7* Make sure to get the ring, you get one year of the app for free. Fit and finish of the ring is fantastic, it’s a great value, significant discount to a similar. Data is extremely accurate when compared with Garmin. Will be buying more for. Christmas gifts. ### 5/5 — Great app for boosting my mental health *2025-07-17, version 3.3.1* I love doing the workouts from home and use the app to cast them onto the tv. Had a few questions and found the customer service team so helpful! Would recommend! ### 5/5 — Great app *2025-07-14, version 3.3.1* Great app For helping with fitness goals. Loved getting involved in the challanges ### 5/5 — Keeps Me Accountable *2025-07-14, version 3.3.1* Love this app! I’ve been a yo-yo gym goer my whole adult life, but honestly this app keeps me motivated and accountable for my own progress! The community keeps me strong even on my CBA days! 💪🏼 ### 5/5 — What a brilliant app! *2025-07-09, version 3.3.1* This app has everything I need. Some amazing recipe options from quick snacks to full meals. I find the workouts challenging and there are so many options! One day I’m doing yoga and the next is a full cardio session. I’m yet to win a challenge but I’m sure that will come soon! ### 5/5 — A must! *2025-06-25, version 3.3.1* First off, I’m a so-so at working out, so I need help anyway I can get it. Second, I need accountability. This app helps me out so much! I’m a SAHM and I can’t commit to a gym or classes and this app has helped me work out at home and on the go. THANK goodness. I’ve tried the others but they’re too convoluted. Give it to me straight! Highly recommend. I did the free trial to start and I’ve stuck to it for the past weeks! Love it! ### 5/5 — Improved fitness! *2025-06-09, version 3.3.0* I have been really enjoying this app, it keeps me motivated and offers such a wide variety of content. The team are also on hand to help with any questions, which is great. ### 5/5 — Good app *2025-05-02, version 3.2.6* Amazing --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*