# Reel Mobile Teller — user reviews

> 10 indexed App Store user reviews of Reel Mobile Teller by Universal City Studios Credit Union, Inc, rated 4.80/5 from 373 ratings.

- Source: https://appshunter.io/ios/app/reel-mobile-teller/id1526154409/reviews
- App overview in markdown: https://appshunter.io/ios/app/reel-mobile-teller/id1526154409.md
- Rating breakdown: 5★ 334 · 4★ 18 · 3★ 6 · 2★ 5 · 1★ 10

## Most critical reviews (10 lowest-rated)

### 1/5 — Must call to pay bills

*2025-06-09, version 3.23.1*

Get a new bank.

### 1/5 — It’s not showing my balance

*2024-02-23, version 3.9.0*

This app is not working no more. It is not showing my balance of my savings account. Is not showing anything at all.

### 2/5 — Zelle is NOT offered on the app

*2024-08-20, version 3.15.0*

Zelle is not offered anywhere on the app even though Zelle says it is. It also directs you to the UCSCU app and tries to direct you on how to use it but the button and option simply DOES NOT EXSIST. This is EXTREMELY frustrating trying to make payments to people who only have Zelle, especially when you cannot create an account in Zelle if you have a bank account that stores your cell phone number. Because of this, I have to transfer funds AGAIN to an outside bank account, adding additional days to the transaction. Please correct this.

### 2/5 — Zelle transfers

*2023-09-12, version 3.6.0*

An absolute inconvenience to have such a low Zelle transfer amount.
Also inconvenient to only be able to use 80% of balance.

### 2/5 — Mobile check deposit frustrating

*2022-04-07, version 2.40.0*

Checking balances, making mobile payments and making transfers are fine. However, making a mobile check deposit is frustrating. I must take a picture a dozen times before it accepts it.

### 3/5 — Depositing cash

*2025-01-02, version 3.18.0*

I wish there were more options to deposit cash. More locations.

### 3/5 — Capturing image

*2021-07-16, version 2.31.1*

The capturing portion of the app is a bit too sensitive. Had to retake pictures three times.

### 5/5 — My Favorite Credit Union

*2024-02-13, version 3.9.0*

Since the beginning of my membership I have had a great experience here . 
The Staff is Amazing super friendly and extremely professional people 
Thank you

### 5/5 — Great Credit Union

*2023-11-30, version 3.8.0*

This is what you need to succeed.

### 5/5 — Awesome App

*2022-03-07, version 2.38.1*

Very simple interface and very simple to use 🤩

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*