# Reels & Story Maker: Storybeat — user reviews > 322 indexed App Store user reviews of Reels & Story Maker by Social Stories S.L., rated 4.70/5 from 20,855 ratings. - Source: https://appshunter.io/ios/app/reels-and-story-maker-storybeat/id1381520124/reviews - App overview in markdown: https://appshunter.io/ios/app/reels-and-story-maker-storybeat/id1381520124.md - Rating breakdown: 5★ 18,002 · 4★ 1,260 · 3★ 594 · 2★ 298 · 1★ 701 ## What do users think of Reels & Story Maker? Overall sentiment: negative **Pros** - 👍 Great features - 💡 Innovative concept - 🚀 Easy to use - 😊 Impressive **Cons** - 🐛 Constant crashing - 🐛 Buggy performance - 🐛 Glitchy app - 🐛 Unstable updates - 🔒 Poor customer support - 💸 Expensive subscription **Commonly reported bugs** - Unable to save or share creations - Inconsistent music sync - Rotation and cropping issues - Frequent crashes and freezes **Most requested features** - Allow custom music selection - Increase video length limit - Add batch photo/video upload - Improve editing capabilities ## Newest reviews (18 of 322) ### 2/5 — Something is buggy with the app and won’t let me save *2026-07-25, version 4.40.2* I just updated and renewed my membership, have created the same reel 4 times and won’t let me save. Turned my phone off and on as well. Deleted the app and reloaded. This is a time suck not a time save ### 2/5 — Crashes constantly *2026-05-01, version 4.40.2* I don’t know how anyone gets a reel made with more than 5 images. It just makes my phone over heat, crashes the app, and I lose everything I made. I’ve tried it a few times over the course of a year paying for premium. I’m on strong WiFi, no good excuse for the horrible experience. ### 2/5 — Horrible app performance *2026-03-18, version 4.40.2* Paid for a Pro and the app either crashes or freezes upon music selection or source selection. I saw the same review from 5 years ago and there’s no improvement at all??? ### 1/5 — Glitchy and waste of money *2025-08-14, version 4.40.2* I forgot to unsubscribe from the trial and had to pay for the year. Absolutely useless app, has glitched out and resulted in tons of wasted time and frustration. Have not once gotten a reel out of it, every time I’ve tried it’s totally glitchy, doesn’t show my uploaded content and crashes if I close and reopen it. Avoid this app ### 1/5 — Cancelei assinatura *2025-08-04* Empresa não devolve o valor no prazo de direito do cliente Cobraram no meu cartão não era o modelo do app e cobraram o valor da assinatura anual. ### 1/5 — Horrible *2025-06-10, version 4.39.0* This app closes on me almost every time I try to make a reel. It freezes then shuts down, erasing everything I make so I have to restart the process. It often will actually cause my whole phone to become very slow and unresponsive as well post app crash. Do not use ### 1/5 — Very glitchy *2025-06-09, version 4.39.0* Doesn’t let me save any videos. Keeps saying please try again later. Very glitchy app lost all the work. ### 1/5 — Ashish *2025-06-05, version 4.39.0* Worst app ever, I paid & bought subscription for a month just now, while using app set up & edit video it’s not even allowing to save video, what a rubbish app👎🏼👎🏼 ### 1/5 — Keeps Crashing! Terrible *2025-05-19* I have an iPhone 12 and it kept crashing at every single attempt of making a mere 10 seconder reel, using a free template. Like the idea of this app. But terrible App. Kept crashing at every attempt. Tried all troubleshooting steps, all in vain. The Team should sort this out soon. Have potential but every single App on App store is just out to make money first without even showing a bit of proof of concept! Would not recommend this App or any other App who follows the same capitalist mindset. ### 1/5 — Unable to Save *2025-05-16, version 4.38.2* Downloaded this app and have been trying to make the same video over and over for an hour. At first, the screen just froze and nothing happened, so I started over. Then told me to try again later every time I tried to save. I see other users have had the same complaint. (I’m on the latest version of the app and iOS.) Deleting it and moving on. ### 1/5 — Complètement nul *2025-05-13* Impossible de créer la moindre vidéo. Le message « merci de réessayer plus tard » s’affiche systématiquement et ce depuis des mois. Aucune création n’a pu aboutir. Absolument inutile. Abonnement payé pour rien. Scandaleux !! ### 1/5 — App failure *2025-05-03, version 4.37.1* This app is shocking been trying to save one reel and nothing even if I make it shorter the app crashes waste of money. Don’t buy this as it will just give you headaches after endless trying and starting again. ### 4/5 — Good, but have a suggestion *2025-05-03, version 4.37.1* Nice app, but an easy improvement would be to show on the listing max number of pix/vids a reel has - rather than you having to open one and start editing before you know…☺️ ### 1/5 — Unauthorized renewal charges *2025-05-02, version 4.37.1* Despite cancelling the subscription a day after it was installed, this app proceeds to charge my card for a renewal. Subscription from apple says subscription has ended specifically the week the free trial was active. Then 2 days later, the app charged my card for a week worth of subscription renewal. How is this even remotely allowed? ### 1/5 — Wasted talent *2025-04-27, version 4.36.2* The app keeps freezing and crashing during edits. So much potential but sadly this app will never get there. ### 1/5 — Great idea, terrible execution *2025-04-26, version 4.36.2* Love the idea of being able to create your own slides based on the beat of a song. However, once you get it designed, it is completely non-functional after that. Can’t export. Can’t exit. Can’t open it again. Just freezes, crashes or says “try later.” Don’t pay for this one until they they get the bugs worked out. ### 1/5 — Pathetic app *2025-04-22, version 4.36.2* Most pathetic app, even after the taking the 3 days free trail the app just keeps on loading after selecting the pictures and videos ### 1/5 — do not buy this app. *2025-04-09, version 4.36.0* this is genuinely the most frustrating video creation app i’ve ever used. it has really user friendly creation tools but it will not save your videos. i paid money for this app and it did not save one video for me. i tried all troubleshooting recommendations and nothing worked. do NOT download this. this is my first app review i’ve ever written because it’s THAT bad. i wasted hours of my time on this app trying to recreate and save a 30 second video. hoping for a refund but who knows. would give 0 stars if i could - i’m crashing out ## Most critical reviews (10 lowest-rated) ### 1/5 — Great concept but wow it’s bad *2026-07-23, version 4.40.2* Given it so many chances and it always freezes and deletes your project halfway! Such a waste of time and bad app! ### 1/5 — Buggy App *2026-06-30, version 4.40.2* UPDATE0 6/30/2026: I am unable to login. It says my subscription was canceled on November 12, 2025. But I’ve been using it all year 2026. It was not canceled. Or I would not have been able to be making reels for the last six months. And like my previous review when I click on Support, I get a screen that says 500 JSON parse error, invalid token. This app has been buggy since I started using it. I like the idea of it and when it works, it’s okay. But it is frequent that something doesn’t work. And when you try and click on “get support” nothing happens. The Get Support button/link, within the app doesn’t work. ### 1/5 — Do not pay for upgrades *2026-01-25, version 4.40.2* When the video you create downloads, it’s choppy and it looks better on the app. Unfortunately it’s a waste of time and money. ### 1/5 — App crashes time and again *2026-01-21* Every time I painstakingly choose files and the app always crashes mid edit. Premium subscribed !! ### 1/5 — Reel edits not saving, won’t allow to go back in and edit again *2026-01-17, version 4.40.2* I really wanted to love this app but I spent countless hourssss trying to put together reels that I have to edit the photos to fit and it won’t save all the edits. I tried to make and edit then save every time and that didn’t even work. I don’t understand what I’m paying for when it doesn’t work! So frustrating. ### 1/5 — Cool but very buggy *2025-10-29, version 4.40.2* Extremely stressful when trying to do a reel and it keeps freezing on me. ### 1/5 — Erro ao baixar *2025-10-20* Não comprem. Mesmo o PRO, que é pago, constantemente dá erro na hora de baixar. Estou há 10 dias tentando baixar um vídeo que editei. ### 1/5 — Buggy App *2025-10-06, version 4.40.2* This app has been buggy since I started using it. I like the idea of it and when it works, it’s okay. But it is frequent that something doesn’t work. And when you try and click on “get support” nothing happens. The Get Support button/link, within the app doesn’t work. ### 1/5 — Waste of time *2025-10-03, version 4.40.2* I have not been able to complete one single project despite paying for this app. It was a complete waste of money and a waste of my time. It crashes constantly and can’t even get through one project without the entire app shutting down. I reached out to support and still have not heard back. ### 1/5 — Die App hängt sich auf. *2025-09-10* Ich habe ein iPhone 16 Pro und habe mir ein Jahresabo geholt Leider bin ich enttäuscht worden. Während der Erstellung eines Reels hängt sich das Bild ziemlich schnell auf und das Reel ist dann nicht mehr verfügbar - lediglich ein weißer oder schwarzer Bildschirm. Das ist sehr frustrierend. Auch ein Speichern funktioniert nicht. Leider kann ich die App so nicht verwenden und hätte wenn ich ehrlich bin gern mein Geld zurück, denn die versprochene Leistung wird nicht erbracht. Leider habe ich keine Kontaktmöglichkeit gefunden, um das Problem zu klären. ## Most praised reviews (10 highest-rated) ### 5/5 — ketzbooty *2025-07-31, version 4.40.2* deeznutz ### 5/5 — Great reels editing *2025-05-28, version 4.39.0* I love the variety of transition of the video reels ### 5/5 — Hi *2024-08-31, version 4.22.0* Cool but I can’t get to delete stickers ### 5/5 — Love *2024-06-06, version 4.18.1* Obsessed with this app ### 5/5 — O melhor aplicativo *2024-01-29* Eu amo esse aplicativo, agiliza a minha vida nas redes sociais com muita modernidade e inovação! ### 5/5 — Mala *2024-01-16, version 4.9.5* No me deja guardar ! Se traba y se queda la misma canción. Por otro lado , no me deja poner canciones y ni me deja abrir la biblioteca de lo música ! Y eso q tengo la versión pro ! ### 5/5 — Want my money back *2023-09-20, version 4.4.1* Kicks me out always glitching app sucks ### 5/5 — Funktioniert super *2023-09-13* Die App ist dauernd abgestürzt auf dem iPhone SE, nach der Aktualisierung ist wieder alles fein. :) **Developer response:** We're sorry for the inconvenience. To assist you better, could you please send us a screenshot or more details about the issue? You can email it to support@storybeat.com . Your input helps us improve. We recommend checking for updates too, as they often fix known issues. Thanks for your patience! ### 5/5 — Best App and music choice! *2023-09-09, version 4.3.2* Absolutely love this app for all my clips on social media … just wished clips could play longer than 30 seconds.❤️ ### 5/5 — First Edit *2023-06-26, version 3.14.1* This App is incredible 🤯 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*