# Refad > Refad (iPhone/iPad app by Refat Tech Company.) - Source: https://appshunter.io/ios/app/refad/id6761190144 (this page in markdown: same URL + `.md`) - Developer: [Refat Tech Company](https://appshunter.io/developer/1888190633) - Category: Travel - Price: Free - Age rating: 4+ - Requires: iOS 13.0 · 29 MB - Languages: Arabic - Released: 2026-04-09 - Data updated: 2026-09-10 - User reviews in markdown: https://appshunter.io/ios/app/refad/id6761190144/reviews.md ## What is Refad? Refad is the trusted companion for Hajj and Umrah campaigns — connecting every visitor to their campaign supervisor, and every supervisor to their field workforce, across the Two Holy Mosques and the holy sites. KEY FEATURES Stay connected to your campaign • Visitors are linked to their campaign supervisor from the moment they sign in • Request support with one tap and the right supervisor is notified instantly • Supervisors see where every visitor in their group is — indoors or out — and can guide them back Workforce positioning in the holy places • Live positioning of every team member across Masjid Al-Haram, the Mas'a, and the holy sites • Managers see availability, role, and location at a glance on one unified map • Smart assignment of the nearest free responder when a call comes in Indoor + outdoor navigation • Continuous turn-by-turn routes that stitch streets, building entrances, corridors, and stairs into one journey • Multi-floor, colour-coded paths with clear heading indicators and smart re-routing • Indoor navigation pilot now live at the Mas'a building Navigate to a person, not just a place • Supervisors tap "Navigate to Subject" to be guided straight to any worker, visitor, or child in their care • SOS alerts open the route automatically Smarter SOS management • Priority queue with automatic escalation so no call is left waiting • Live supervisor stream of active alerts with status, ETA, and responder identity • Built-in post-incident notes for accountability and learning Wearables for kids and the elderly • Bluetooth wristbands and smartwatches help you locate and support family members who cannot carry a phone • Watch-side SOS button reaches the campaign supervisor directly • Battery-friendly positioning keeps wearables tracked through a full day in the holy places Designed for Hajj and Umrah campaign organisers, group leaders, and visitors. Thank you for trusting Refad with your journey. May your visit be accepted. ## Version history (last 5 releases) ### 2.9.22 — 2026-09-07 Fixes a crash that closed the app when starting indoor navigation. ### 2.9.21 — 2026-09-05 Bug fixes and performance improvements. ### 2.9.20 — 2026-08-14 Bug fixes and performance improvements. ### 2.9.14.15 — 2026-05-24 Refad — What's new in v2.9.14.15 Refad is the trusted companion for Hajj and Umrah campaigns — connecting every visitor to their campaign supervisor, and every supervisor to their field workforce, across the Two Holy Mosques and the holy sites. This release delivers a major leap in workforce positioning, indoor + outdoor navigation, SOS response, and support for those who cannot carry a phone. STAY CONNECTED TO YOUR CAMPAIGN • Visitors are linked to their campaign supervisor from the moment they sign in • Request support with one tap and the right supervisor is notified instantly • Supervisors see where every visitor in their group is — indoors or out — and can guide them back WORKFORCE POSITIONING IN THE HOLY PLACES • Live positioning of every team member across Masjid Al-Haram, the Mas'a, and the holy sites • Managers see availability, role, and location at a glance on one unified map • Smart assignment of the nearest free responder when a call comes in INDOOR + OUTDOOR NAVIGATION • Continuous turn-by-turn routes that stitch streets, building entrances, corridors, and stairs into one journey • Multi-floor, colour-coded paths with clear heading indicators and smart re-routing • Indoor navigation pilot now live at the Mas'a building — the first of many indoor venues to come NAVIGATE TO A PERSON, NOT JUST A PLACE • Supervisors tap "Navigate to Subject" to be guided straight to any worker, visitor, or child in their care • SOS alerts open the route automatically — the responder is on the way the moment the alert is acknowledged SMARTER SOS MANAGEMENT • Priority queue with automatic escalation so no call is left waiting • Live supervisor stream of active alerts with status, ETA, and responder identity • Built-in post-incident notes for accountability and learning WEARABLES FOR KIDS AND THE ELDERLY • Bluetooth wristbands and smartwatches help you locate and support family members who cannot carry a phone • Watch-side SOS button reaches the campaign supervisor directly • Battery-friendly positioning keeps wearables tracked through a full day in the holy places POPULAR PLACES • A one-tap shortcut to the most-visited destinations — Mataf, Mas'a, prayer halls, key gates • Curated by your campaign to match the season's needs REDESIGNED MAP • Cleaner on-map pins with category-coded glyphs and a 4-category filter dock • Unified live map keeping every position fresh in real time DEMO MODE • Preview any route from a fixed starting point and watch it play back step-by-step • Perfect for training campaign staff and orienting visitors before the season begins SMARTER BLUETOOTH POSITIONING • Bluetooth warms up automatically at login so navigation is ready the moment you press Start • Improved priority logic keeps positioning accurate indoors even when GPS is weak • Smooth transitions between indoor and outdoor without the map flipping YOUR CAMPAIGN, YOUR LOOK • Per-campaign branding — colours, logo, and partnership labels adapt to the body operating the service • A familiar identity from sign-in onwards FULL ARABIC, ENGLISH, AND GERMAN • Every screen, route instruction, and turn-by-turn maneuver is fully translated • Right-to-left layout fully respected in Arabic RELIABILITY AND POLISH • Faster cold-start — the app is ready sooner after opening • The live map reflects who is actually on duty • Dozens of small fixes reported by pilgrims and field teams during the public launch Thank you for trusting Refad with your Hajj and Umrah journey. May your visit be accepted. ### 2.1.5 — 2026-04-22 في هذا الإصدار: • تحسينات في الأداء والاستقرار على أحدث أجهزة iPhone وiPad. • دعم محسّن للعرض على iPhone 17 Pro وiPhone 17 Pro Max وiPad Pro مقاس 13 بوصة. • إصلاحات لأخطاء تم الإبلاغ عنها من قبل المستخدمين. • تحسينات عامة في تجربة المستخدم داخل التطبيق. شكراً لاستخدامكم تطبيق رفاد. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*