# Refill Return — user reviews > 111 indexed App Store user reviews of Refill Return by City to Sea CIC, rated 2.70/5 from 15 ratings. - Source: https://appshunter.io/ios/app/refill-return/id1137588733/reviews - App overview in markdown: https://appshunter.io/ios/app/refill-return/id1137588733.md - Rating breakdown: 5★ 6 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 8 ## Newest reviews (17 of 111) ### 2/5 — Excellent concept *2026-04-12, version 4.2.20* App keeps crashing when zooming in on the map. ### 2/5 — Why the need to login?! *2025-10-27, version 4.2.19* Why do I need to download an app and login to find a nearby water refill spot?! 1) Just put them on a map on a website 2) Let me use the app without auth! ### 2/5 — A good idea, poor execution *2025-10-09, version 4.2.19* In theory an app that lets you find places to refill a water bottle nearby sounds fantastic and is a convenient social good! Unfortunately the database is a free for all - loads of duplicate entries, fountains in the wrong location and businesses that are closed. It would be easier if water fountains say were added to Google Maps and can be found without needing an account and to log in. Suggestion to the devs - allow a filter to remove all businesses and private listings and list only 24/7 water fountains. ### 2/5 — Finding water stations good. Your location bad. *2025-09-07, version 4.2.19* I use the app for finding water fountains but the location of where I am is rubbish. ### 3/5 — Cant add a photo due to size limits *2025-08-19* Tried to add the water fountain I found which wasn’t already in here but unable to log it at all as the photos taken directly on the app, via my camera and as a screen shot were bigger than the max 1mb permitted. Why the app can’t compress images for easier use I don’t know. When out and about is surely when most people would add refill options ### 2/5 — Gone downhill *2025-07-24* This app used to point directly to refill stations without much hassle. Now you have to create an account and navigate through all sorts of useless features. The app still doesn’t even show your current location, making navigating challenging ### 2/5 — Disappointed *2025-07-11, version 4.2.18* There doesn’t appear to be any refill water bottle stations in Doncaster on the map - shocking! ### 1/5 — Set up account *2025-06-15, version 4.2.17* You have to now set up an account just to view refill locations. No thank you ### 1/5 — Used to be great… *2025-05-29, version 4.2.14* Used this a lot post-Covid because I’d gotten in the habit of going on long walks. It wasn’t perfect but at least you got a sense which chains offered free refills. Now you need an account just to look at a map? Deleted it ### 1/5 — INUTILE *2025-05-10, version 4.2.11* applicazione fatta male converrebbe di più mettere direttamente il punto su Google Maps ### 1/5 — good idea, doesn't work *2025-01-30, version 4.2.7* please sort this out so it will actually find refills, just get blank list ### 1/5 — Shame *2024-12-09, version 4.2.5* I really wanted this to work, but similar to other reviewers I can’t get the refill location map to work. ### 1/5 — Too much personal info and nowhere near me *2024-11-22, version 4.2.5* Website said they were partnered with Heathrow. No filling stations shown on the map, and way too much personal info needed just to sign up ### 1/5 — Nice idea but does not work *2024-11-01, version 4.2.5* Asks to turn on location while using app. Done that yet keeps saying location turned off and won’t show map. Useless. ### 3/5 — Sinnvolle App *2024-09-23, version 4.2.5* Die Datenbank mit Nachfüllstation wächst. Leider nicht einstellbar auf metrisches System (km) ### 1/5 — No use on iPad *2024-09-19, version 4.2.3* Doesn’t work on iPad. When you tap on the arrows or choices, it’s unresponsive. It also says I haven’t set it up to use my location, even though I have and it’s showing in my settings. Shame as it seemed like a good idea and I joined my workplace up as a refill station (via the website) before finding the app doesn’t work. ### 1/5 — Doesn’t work *2024-08-13* I mean really. Cannot create an account. Cannot locate any refill stations even though I allow location services on my phone and in app. Annoy enter location if not. It just doesn’t work. Please don’t bother getting this. It’s such a shame. Simply ask any cafe to refill your water bottles most do some get a bit arsey. But basically stop buying single use plastic and use your own head instead of this brainless app ## Most critical reviews (10 lowest-rated) ### 1/5 — Zero locations in London? *2026-06-03, version 4.2.23* Is app still in operation? ### 1/5 — Pointless *2026-01-12, version 4.2.19* No water points anywhere in the uk. Uninstalled ### 1/5 — Water refill - where am I *2025-10-03, version 4.2.19* Used to be good now doesn’t give your exact location on the map, not so useful for water refill as it used to be. ### 1/5 — Can’t add new water fountains *2025-09-26, version 4.2.19* I tried to add a new water fountain in Strasbourg, but it requires me to name it and add info on location, but then the keypad covers the NEXT button, so it is impossible to go forward. Basically, useless. ### 1/5 — No locations in my area (Boston, MA) *2025-09-11* App is unusable because no locations are populated on my map. Boston MA **definitely** has a non-zero number of retail refill stores. Developers need to either: Clearly State supported geographic areas, and/or Stop fantasizing that they can build their platform by relying on user-generated crowd sourced data (aka free labor) to provide a service. Especially not to compile info available on several many well established platform. ### 1/5 — Non segna nulla *2025-08-18, version 4.2.19* Scaricata per un viaggio a Londra, la mappa è in continuo caricamento senza mai mostrare i luoghi di refill. Ho provato a modificare i filtri, ma non funziona ### 1/5 — Mandatory sign-up *2025-08-14, version 4.2.19* Why do we now need an account? Worked perfectly fine without before but now I won’t be using this app anymore. ### 1/5 — an *2025-08-13, version 4.2.19* It asks you to create an account when you open the app but it is impossible to do so. Thus making this app completely useless as you cannot access the information, no point in downloading! ### 1/5 — Unnecessary app functions *2025-06-30* It is 31°C and I have drank all the water in my bottle. I can’t think of any bottle refill stations near me, so I go to the Refill website, hoping to find my nearest fountain somewhere. Other than no useful information at all on the website, I am directed to and encourage to download this app. When I do, I have to sign up or log in - which bear in mind I’m already very hesitant to do as all I want is water, not my details shared out there. I click sign up and put my details in, coz at this point I am parched and annoyed, only for the app to direct me back to the sign up/log in page. I try again, and again to no avail. So my question is, why is it that the information for the refill locations no on the website? I understand an app would be useful, and signing in would be ideal to verify people who are wanting to register their refill stations, however for the everyday user stumbling upon an unfamiliar part of London and reluctant to buy yet another plastic bottle water, surely this is unnecessary? It just seems counterintuitive for an organisation to promote sustainability, but completely disregard accessibility and convenience. For now, I guess I’ll just have to go to cafe nerro and let them fill up my bottle with lukewarm tap water. ### 1/5 — Useless *2025-06-25, version 4.2.17* Designed to save waste, just wastes your time. Map doesn’t work, no information about where to refill. ## Most praised reviews (10 highest-rated) ### 5/5 — Very useful *2025-03-28, version 4.2.11* Unfortunately it works well in London. Here in Italy we are far away to go in this direction!! ### 5/5 — Does what I want it to do *2025-03-26, version 4.2.7* I can find every refill station in Sydney and around! Nothing else to say. ### 5/5 — Utilissima *2024-10-06, version 4.2.5* Scaricata per utilizzarla a Londra, è servita tantissimo. Molto utili le indicazioni per raggiungere le zone di refill. Sembrano ben segnalate le fontanelle d’acqua potabile anche in Italia ### 5/5 — W app *2022-06-01* AWESOME APP! Works like a charm ### 5/5 — Problems in old reviews seem ok now 👍🏼 *2021-07-22* Great practical tool to help us to find places where we can fill water bottles and other refillables eg Ecover products to minimise plastic use. As I say in the title it seems that the problems described in older reviews have been fixed now so the review score is lower as I write this than I think is appropriate given the app is now apparently functioning well. I encourage you to download it and give it a try. I’m glad that I did. Thank you & best wishes 😌🙏🏼 ### 5/5 — Well done! *2021-06-16* This seems to work really well for me, encouraging. Several new apps only work on the very latest io systems so am pleased to find my faithful old iPhone can still keep up with such useful apps. Well done to all concerned. ### 5/5 — Great idea *2021-06-08, version 2.4.7* Works fine on my phone. Surprised at the number of refill stations available nearby. ### 5/5 — Fantastic idea, works really well *2021-05-04* I used this to help me find where I can refill my water bottle but I’m DELIGHTED to see it now shows me places to refill my groceries and hot drinks too. Had this app for several years and it now runs better than ever. So useful that it’s a National app: I use it each time I’m working elsewhere or on holiday. ### 5/5 — Works fine on my phone *2020-10-01, version 2.4.3* Saw other review saying it didn’t work. They have fixed it. ### 5/5 — Great idea - now works well! *2020-06-13* I’m very happy to say that the most recent update this week has resolved the problem of this app not opening on my phone. I hope others who had the same issue will try again. Such an excellent idea - even more now so many people are out walking! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*