# RefillPro — user reviews > 39 indexed App Store user reviews of RefillPro by ScriptPro, rated 2.21/5 from 57 ratings. - Source: https://appshunter.io/ios/app/refillpro/id955592259/reviews - App overview in markdown: https://appshunter.io/ios/app/refillpro/id955592259.md - Rating breakdown: 5★ 10 · 4★ 6 · 3★ 2 · 2★ 7 · 1★ 32 ## Newest reviews (14 of 39) ### 2/5 — Needs to have Bug fixed *2022-11-02, version 3.2* You can not use the barcode scan with my iPhone — I have a lot of Rx that need to be filled and it’s much easier to be able to scan the barcode can not do it with this app - I have deleted the app and reinstalled to no avail!!!!! ### 2/5 — Needs update to newer IPhone camera *2022-03-06, version 3.2* Now since I switched to iPhone 13, the iPhone scanner does not work. It was fine when I had the IPhone 11. ### 2/5 — No support for iPhone 13 pro max *2022-01-03, version 3.2* Scan option works with my iPhone X and iPad Pro but not my 13 pro max. Apple must have changed something with the camera that the app doesn’t support. ### 1/5 — Barcode scanner not working *2021-04-01, version 3.2* Since I upgraded to the iPhone 12 Pro Max a few months ago, I can no longer use the bar code scanner to load my prescription into the app for refill, I have to manually type in the rx number. I never had this issue on my iPhone 10. ### 1/5 — Big disappointment *2020-11-09, version 3.2* I was very excited when my pharmacy said they were getting a refill app but boy was I let down. I requested refills and there is no way to look and see that the request went through or that it has been filled or any kind of status so after a day I went to pick it up only to be told it never went through! What is the point of having an app that doesn’t do what it was designed for??? ### 1/5 — RefillPRO *2020-11-04, version 3.2* I had this app and was using this for my medications. But for months it will not let me use this app. How do I get it to work? ### 1/5 — Fix the bugs. *2020-08-19, version 3.2* App says that it is currently down and to please contact our pharmacy directly. App has been down for a few weeks now. Please fix this!! Not a very good app to begin with. You can only order refills. You can’t see your previous refill history or see when a refill is shipped. Or a list of your prescriptions. Very basic, when it works. ### 2/5 — Would be 5 star if app worked properly *2020-07-22, version 3.2* If this app worked properly like let us save our prescriptions it would be hassle free. The pharmacy tells us it’s supposed to, we have told them countless times it doesn’t, they tell us it’s a feature that turned on for us. Other customers say it has been working and others it doesn’t. Yet no one can figure out who, or who is not right. Honestly I’m being generous with two stars because at least I can scan the bottle to submit, only if I remember to not rip the label off first. Lord I wish they would just go back to PocketRx as that was an app that worked flawlessly. ### 3/5 — Can’t request a delivery *2020-04-19, version 3.2* I liked this app at first and it was a big help in refilling my prescriptions but sometime in the past year or so it stopped allowing me to request a delivery. It still allows me to fill out the form, but when I hit the complete button it immediately tells me it is unable to fill that prescription. Definitely needs a bug fix, and sorry I didn’t bring it to your attention until now, but during a pandemic it’s kind of important for us to stay home as much as possible. ### 1/5 — Doesn’t work *2020-02-13, version 3.2* My pharmacy directed me to this app. I downloaded it using the bar scan to take me to the App Store. Tried my pharmacy number a hundred times. It doesn’t work. Some people at this pharmacy can get it to work. I have downloaded it and reloaded twice. Using the number pharmacy gave me and verified that this was the right number. No go. There is also. I support online. If you want to”chat” or email the company you have to ha e a “customer” account number. And I’m sure that no one evens reads and certainly doesn’t respond to one with help ### 4/5 — Convenient *2019-04-03, version 3.2* When my pharmacy started using this app it made the renewal process so much easier for our multiple prescriptions. The barcode scanner can be tricky sometimes, but overall it is a big improvement over my pharmacy’s proprietary online refill app. ### 1/5 — Horror *2018-10-02, version 2.2.0* I must say, this so called app is the lamest, crappiest app I’ve ever used. It is so limited and uninformative that it’s enough to make me switch to another part D plan this yr during open enrollment. If I could give half a star I would ### 1/5 — Useless non working app *2018-08-04, version 2.2.0* Tried this app and didn't get past input phone # of pharmacy. Took the phone # right off the Rx bottle. Response to my input was can't find the pharmacy. Useless app before I got past page one. They probably only support Target/CVC Walmart. I'd give it zero stars if I could. ### 1/5 — App will not accept phone number *2018-01-28, version 2.2.0* The app will not accept any pharmacy phone number. Can’t get past this first step. Magellan has this as their mail order app and it is not working ## Most critical reviews (10 lowest-rated) ### 1/5 — Martins point rx app awful *2025-12-14, version 4.1* I downloaded this app as instructed and can’t even get past the enter pharmacy phone number screen. I try to put in the mail order phone number and it says it can only take a 10 digit phone number. I even changed from an Android to an IPhone because the app was so old it wouldn’t work on my Android. No what am I supposed to do? ### 1/5 — Martins point transition to App *2025-11-26, version 4.1* App simply stated does not work Otders do not get filled ### 1/5 — Ancient *2025-09-24, version 4.1* The app is so bare and ancient. Can’t see order progress and doesn’t fit the modern phone screen. Kinda useless ### 1/5 — Useless, Why Is It Still Being Used??? *2025-05-12, version 4.1* literally useless. can’t do any of the things it and the pharmacy says you can. nothing works and there’s no point trying to use it. ### 1/5 — Horrible *2025-05-05, version 4.1* Just horrible! You can only order scripts and can’t see any previous medications ordered and don’t know when to pick them up. NO ALERTS NOTHING! TOTAL GARBAGE!!!! ### 1/5 — Pro Refill *2024-07-19, version 4.1* Why isn’t the app working?? ### 1/5 — Scanning stopped working *2023-07-19, version 4.1* After the last update, the barcode scanning stopped working, it will not read any barcodes. It worked like a champ prior. Reinstall doesn’t help. Makes app much less useful. ### 1/5 — Not working *2023-03-14, version 4.1* The app is not working and hasn’t been for days. Tried to contact someone but there doesn’t seem to be a way to. Worked “okay” when it worked. Back to phoning in refills. ### 1/5 — Broken Scanner *2022-10-03, version 3.2* HELP… The scanner doesn’t work at all. I ask at the pharmacy when it will be back up and running they think I just need to update my app. So I look for any updates and there are still none. It was working fine and I loved it then all of a sudden it stopped. I’m getting ready to delete and go back to calling my order. 06/16/2022 ### 1/5 — Can’t scan barcode *2022-06-02, version 3.2* This used to be a great app for my purposes. This app is what my pharmacy prefers. However, the scan option no longer works. I thought it was convenient. Now I have to type it which is not hard. But when I am in bed and remember last minute that I need to refill the Rx I have to search for my glasses. ## Most praised reviews (10 highest-rated) ### 5/5 — Works! *2023-04-03, version 4.1* Long-awaited update to fix barcode scanner on newer iPhones has finally made the app doubly usable. Thanks to the developers for getting this done! ### 5/5 — Refills Rxs *2021-11-15, version 3.2* Works great. Type rx number or scan barcode then pick up at pharmacy. 1 less phone call I need to make. ### 5/5 — Works Great if you use it right *2018-07-12, version 2.2.0* Make sure you have the right phone number for your pharmacy and that your pharmacy supports this app. ### 5/5 — App works great. *2018-01-29, version 2.2.0* Not the devs fault if your local pharmacy isn’t supported. My small little clinic on the Indian reservation is and I love this app. ### 5/5 — Great App *2017-11-27, version 2.2.0* This app works great with my local pharmacy. Saves me lots of time. I don’t have to deal with the automated voice to guide me to the automated voice to accept the Rx. No problem making sure the pharmacist got the numbers right. Works 24-7. ### 5/5 — Check with pharmacy *2016-10-17, version 2.1.7* Works great! Make sure to check with your pharmacy and see if they support RefillPro. It won't work if your pharmacy isn't using it. ### 5/5 — Easy To Use *2015-08-10, version 2.1.1* Glad my pharmacy finally provided a refill app. ### 5/5 — It does stuff!! *2015-05-14, version 2.0.0* And things!! ### 4/5 — This would make it awesome!! *2026-05-07, version 4.1* The app works great on iOS with iPhone 13 and 15plus. I’ve never had a single issue, I would however request that the app be updated to include order history. My wife has 15 different prescriptions that I am constantly having refilled, and it’s difficult to keep track of everything and keep from running out of one or another. Having an order history in the app would be a game changer! Actually order history plus prescription name would make an enormous difference. I’d be willing to bet that the star rating would come up for this app with only a few small changes making it marketable once again. ### 4/5 — Down *2019-07-20, version 3.2* This app has been down more than running 😒 I really liked it at first but for the past month now it’s been down --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*