# Reflector Director — user reviews > 135 indexed App Store user reviews of Reflector Director by Squirrels LLC, rated 1.70/5 from 22 ratings. - Source: https://appshunter.io/ios/app/reflector-director/id974747588/reviews - App overview in markdown: https://appshunter.io/ios/app/reflector-director/id974747588.md - Rating breakdown: 5★ 3 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 17 ## What do users think of Reflector Director? Overall sentiment: negative **Pros** - ✅ Works well when properly configured - 🎯 Effective screen mirroring and casting functionality - 🎨 Good customization options for device display - 📱 Useful for presentations with multiple devices - 🔧 Easy setup for users who understand requirements **Cons** - 🚫 Frequently fails to connect between devices - ❌ Unreliable and inconsistent performance - 💸 Expensive for limited functionality - 📚 Poor documentation and confusing setup process - 🆘 Inadequate customer support and no refund policy - 🔌 Requires separate purchase of desktop application - ⚠️ Misleading marketing about app capabilities - 🔄 Requires computer to function despite being mobile app - 🌐 Network connectivity issues even on same network - 🐢 Laggy performance with graphics-heavy content **Commonly reported bugs** - App crashes when adding new computer connection - Connection drops after brief connection - Won't detect devices on same network - Crashes on iOS updates - Auto-detection and pairing crashes companion Mac app - Inconsistent connection requiring multiple retry attempts - Audio degradation during recording - Broken help links in app - Requires firewall deactivation to work **Most requested features** - Trial period before purchase - Standalone app without requiring desktop software - Better error messages and troubleshooting guidance - Audio quality improvement for recordings - Ability to interact with mirrored device from computer - Automatic firewall configuration - Easy refund process and contact information ## Newest reviews (19 of 135) ### 1/5 — Beware of the charges *2020-09-06, version 3.0.1* I downloaded and promptly deleted the app. I did not establish an account. One month later was charged with no easy to find information as to why ### 1/5 — 잘못 눌러서 구매 하렸습니다 환불 해주시면 감사 하겠습니다. *2020-08-22* ㅇㅇ ### 1/5 — Raymond *2020-05-25, version 3.0.1* Total waste of money keep away ### 1/5 — 환불 부탁드립니다. *2020-03-06* .. ### 1/5 — 垃圾软件！赔我45元！骗钱，根本无法用！ *2020-02-03* 垃圾软件！赔我45元！骗钱，根本无法用！ ### 1/5 — It’s crap *2019-10-24, version 3.0.1* This doesn’t work. Don’t bother with it. ### 1/5 — Refund *2019-09-07* Sorry I got it wrong. I just wanted to buy reflector teacher. I would like to get a refund. Thanks ### 4/5 — Don’t waste your money *2019-07-13, version 3.0.1* Hate this app. Didn’t work for me at all and I would like a refund! $10.99 is ridiculous! do not waste your money! ### 1/5 — Won’t connect *2019-02-16, version 3.0.1* The worst investment of $7.00 ### 1/5 — Does not work and no refunds :( *2019-02-12, version 3.0.1* Spent forever trying to get an iPad Pro paid $20 + total rip off - apps abandoned or not supported ### 1/5 — Rip off *2018-11-03, version 3.0.1* I contacted support - explained the steps and issues and they dismissed me - paid for it on iPad - PC - they do not refund. ### 1/5 — Won’t Connect *2018-09-27, version 3.0.1* If you are like me and you don’t have a degree in advanced engineering, you require apps that are simple and easy to use. This app is not one of them. This app requires a network connection to work perfectly between your iPad and computer. I have fiber optic wi fi that is extremely fast, but it just wouldn’t connect. I tried a dozen times, and it just kept giving me a network error message. I would not invest money in this app at all. I wish they offered refunds... ### 1/5 — Surprise *2018-09-22* This App = fail Open Source App = wins It does‘nt Connect! ### 1/5 — Paid 6.99 for what? *2018-08-15, version 3.0.1* I paid the fee 6.99 with the idea that I could share this with my desktop. Still hasn’t connected to date. On top of that, support is telling me that I have to buy the 14.99 reflector desktop on top of that. Save yourself the headache and find an alternative solution. I just mirror my desktop now with zoom. ### 1/5 — 잘못 구매했습니다. *2018-08-04* 환불 부탁드립니다. ### 2/5 — It NEVER connects *2018-07-17, version 3.0.1* I have used this app in the past and it worked OK. Now I can’t get it to connect no matter what I try. I am running Reflector Director 3 on my computer. I know my devices are on the same network (I can ping my iPad from my PC). This just needs to work without chanting and without voodoo ### 1/5 — Dreadful upgrade *2018-05-04, version 2.2* Had been a user of Reflector 2 for a couple of years across a few devices. Had a few problems but was bearable. Upgraded to Reflector 3 in the hope it would solve them. Couldn’t have been further from the truth. Haven’t managed to make it work, no response from questions asked and incredibly disappointed. Never left a review before - that’s how bad this has been ### 1/5 — Crashes constantly *2018-04-15, version 2.2* I thought I was trying free for 7 days. Waiting for refund. Hoping it works. It crashes. It’s choppy. It’s hooked to the same network with no issues. ### 1/5 — horrible application !!! *2018-04-14, version 2.2* not working !!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Be warned *2025-03-09, version 4.0.0* I just bought this as I was trailing reflector, and it said I could do full screen using reflector director. But no, it mean full screen on the iPhone not the image being full screen where it was reflected to ie my laptop. Complete waste of money. Before you buy make it does what you want it to. ### 1/5 — Abandonware *2024-04-17, version 4.0.0* Reflector 4 used to work a few years ago, and when it did work it didn't require any other applications to work. After trying the software again in 2024, it won't connect at all, even after trying to connect via Reflector Director. I hope the product comes back around, but for now don't waste your time or money until a major update is published/announced. ### 1/5 — The worst App *2023-08-07* The worst App. I just lost my money ### 1/5 — SCAM WARNING *2023-03-26, version 4.0.0* I followed the steps on the website and they said to open this app. Much to my surprise it costs money, on top of the pricey computer application. After opening it, it does not show the same screen as shown on their website, nor does it connect at all as promised. This is a literal scam. Don’t buy it or the computer application, they don’t work. 0/10 I am filing a chargeback. ### 1/5 — Does nothing!!!! *2022-12-21, version 4.0.0* Please do not buy this product if you have the application running on your laptop you simply use the casting feature on your iPhone enter code and your casting make sure your on the same network do not use at work as sometimes business network might block these connections. ### 1/5 — Unnecessary App *2022-12-06, version 4.0.0* You do not need to download to use reflector software. Go to website help page for info on how to connect phone to computer! ### 1/5 — Doesn’t work *2022-05-02, version 4.0.0* Please refund me ### 1/5 — 연결이 안됩니다 *2021-02-17* 환불해주세요 ### 1/5 — Veraltet… *2021-02-15* Was solll das? 🤷🏼‍♂️🤔🙄 Sicherlich soll die Abo-App des Entwicklers mehr Einnahmen generieren. 🤨 ### 1/5 — Can’t connect waist of money *2020-09-20, version 3.0.1* Can’t connect to my Mac , total waste of time and money . The previous version worked ## Most praised reviews (10 highest-rated) ### 5/5 — Simple but powerful *2023-03-29, version 4.0.0* I don’t understand the negative reviews. Perhaps people just don’t know what they’re buying. Because it works exactly as it should. If you’re presenting to an audience, and have multiple device screens that you’d like to display on your presentation screen (the screen your audience sees), then this app lets you select which screens to display, which screens to highlight, and which screens to hide. You can also view a preview of what’s on each screen BEFORE sending it to the main presentation screen. You can even send your iPad or iPhone screens up to the presentation screen. Now, the Director app doesn’t make the broadcasting part functional (you’ll need AirParrot, Reflector, AirPlay or something like that) to get your devices sent to the Presentation screen. This app only lets to choose which (of multiple) screens to display at any given time (and yes, you can display more than one at a time). Great app. ### 5/5 — 잘못 구매. 환불 요청 *2017-10-28* 잘못 구매. 환불 요청 ### 5/5 — Accidental Payment *2016-07-20, version 2.1.1* Accidentally paid with Touch ID. Would like a refund by not sure how. ### 5/5 — Works for me! *2016-06-30, version 2.1.1* I needed good screencast software for my app demos from iPhone to Windows PC with option to record voiceover. Reflector 2 delivered!! Thank you. ### 5/5 — So far so good *2016-06-10, version 2.1.1* I needed a way to do video reviews for Amazon showing off items that included an app component. After searching fruitlessly for a while I finally stumbled upon this app and computer software. I was a little discouraged by the reviews saying it didn't work, but I gave it a shot anyway. And I'm glad I did! So far I haven't had a single issue. The on-screen mirroring on my PC occasionally gets laggy when I'm mirroring something graphics-heavy, but when I play it back after recording, it's always synced perfectly. I'm not sure what issues others are having, but I'm not having those same issues. I was able to set up the program, get it paired with my phone, and start mirroring within minutes. My only gripe is that after purchasing the software on the computer, I never received a serial key. However, they make it really easy to obtain your serial instantly with no wait time, so I am not too bothered by it. I will say I wish that after spending money on the PC software I didn't also have to shell out for the app. Perhaps in the future, consider making it all one package. ### 5/5 — Good app no use to me *2016-01-28, version 2.1.1* Refund please, can't find a contact detail to request a refund ### 5/5 — Happy Customer *2016-01-15* I use this with the reflector license I purchased for my Mac to navigate through multiple mobile and tablet devices during presentations. This is a great app for anyone providing software demos that utilize a mobile interface!! A little pricey, but life just got a lot easier! ### 5/5 — This app works! - deactivate firewall and will connect *2016-01-04, version 2.1.1* This app works :D Need deactivate firewall and it will connect! ### 5/5 — Perfekt *2015-12-08* Macht genau das was es soll! ### 5/5 — Works Great *2015-08-30* LOVE!!! At first I was frustrated with this app!! The problem was me and my technology skills. I wasn’t using the mirroring on my iPad. I forgot that I had to swipe up to show mirroring…. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*