# Reformly — user reviews > 62 indexed App Store user reviews of Reformly by Reformly Ltd, rated 5.00/5 from 13 ratings. - Source: https://appshunter.io/ios/app/reformly/id6748001476/reviews - App overview in markdown: https://appshunter.io/ios/app/reformly/id6748001476.md - Rating breakdown: 5★ 13 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (16 of 62) ### 2/5 — Constant spam emails *2026-08-27* I stopped using the app, it was a decent app and programs to offer I just am not consistent and no longer wanted this so I have deleted the app and unsubscribed to emails as you get a lot, even when I never signed up to get these only for access to said app. however I have unsubscribed many times to multiple emails and SOMEHOW I continue to get spammed by Reformly I’m sick of the emails so beware before signing up you’ll never be rid of them ### 1/5 — Poor customer service *2026-02-25* I haven’t been able to access the app for almost a month. I have been in communication with Reformly and was advised that my concerns would be forwarded to their customer service department. That has been almost 2 weeks now and I still have not heard a response. ### 1/5 — Can’t even sign up *2026-02-24* App just stops working when attempting to just sign up. Rendered completely useless. ### 1/5 — Update made the app useless *2026-02-23* The app is completely broken. Someone please fix this. I can access the workouts in safari but can’t do anything in the app ### 1/5 — App not working *2026-02-23, version 3.14.3* I just got my board and the app won’t let me get past the bio part of the set up page to even watch the videos. I am supposed to have a free 60 day plan but I am being charged $9.99 a month for a subscription. There is no number to call, the only option is to email them and I am getting generic AI responses that are not actually fixing my issue. There isn’t a point in having the board if I don’t have access to the videos!! I also ordered this board on 1/28/2026 and it only arrived on 2/23/2026. I’m extremely disappointed. ### 1/5 — Does not open *2026-02-23, version 3.14.3* App will not get past the username / bio creation. ### 1/5 — Not working anymore *2026-02-23* Love the workouts, but now there is no way to log in ??? ### 1/5 — App does not work *2026-02-22, version 3.14.3* App itself does not work ### 1/5 — App Doesn’t Work *2026-02-21, version 3.14.3* Not impressed so far. Downloaded the App and can’t get past the “What’s your main goal page?”. ### 1/5 — Can’t Get Past the Birthdate *2026-02-21, version 3.14.3* Trying to create my profile and it won’t let me get past the birthdate. ### 1/5 — Bad *2026-02-21* Every time I open it, it takes me back to the page where I started, even though I paid for it and have the board. I don’t get to the workouts at all. ### 1/5 — App doesn’t work *2026-02-21, version 3.14.3* I got this as a gift from my husband for Valentine’s Day. I’m 8 months postpartum and have been wanting something that would fit into my busy new schedule, so this was a perfect surprise. I go through the steps in the app and it won’t advance past where you create your username and insert a bio. After looking through other reviews, it seems I’m not the only one. The app supposedly had an update yesterday for “bug fixes” but doesn’t look like it fixed much. I’m extremely disappointed and let down. My husband is furious and we hope it’s an easy return and refund. Save your time and money. And do better, Reformly LTD. ### 1/5 — I’m so annoyed with this app *2026-02-19* I was really loving the app and device for about a week and then the app has stopped working and the customer service is horrible. There is no number so it’s a waiting game of emails and generic responses with no one actually addressing my issue. So I’m just here, yet another day I can’t use my app for my workout. ### 1/5 — Update Awful *2026-02-18, version 3.14.0* It worked before the app updated. Now I feel like I have a worthless board since I have no videos to guide me. ### 1/5 — New App Doesn’t Work *2026-02-18* The original app was fine. I was enjoying the workouts. I am on day 14 of the 28 day challenge and loving it. However, I tried to login and the app updated. So now it asks me to create a new account. It gets stuck on the page where it has you create a bio and does not go any further. I have now lost two days of exercising. I was on a roll, totally motivated and now this put me out to a dead stop. Very disappointed. I will have to switch to a new company for workouts. ### 1/5 — App sucks *2026-02-17, version 3.14.0* Doesn’t work, no company support ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app I’ve ever used *2026-05-31, version 3.15.8* App is awful and the product too, fees hidden and bugged app ### 1/5 — App isn’t working *2026-04-10* Got this reformer as a gift and can’t even use the app. Looks like that’s been an issue for everyone which is super disappointing that they haven’t fixed it for the past couple months. Company may be closing or going bankrupt so they stopped updating. ### 1/5 — So Glitchy *2026-03-17* Always logged out and having to recreate my profile every time I want to do a workout makes my not want to workout. Additionally when I complete a workout it never tracks the progress or shows the workout completed. ### 1/5 — Scam can’t cancel *2026-03-11, version 3.14.8* Pirchased board. Then to access the “free” courses that came with my package, you are forced to install the app. And pay for a subscription..7 day trial then cancel. However, after signing up, the app gets stuck in a a question loop and I ver got to the point to see any videos or complete the account. I can’t cancel. It went past the 7 day trial then was charged $59.99 for an auto renewal membership. The company won’t respond to my emails and does not provide any phone number to call for help. My apple account cant cancel the membership or future charges from them and says I need to go through the company. I’m stuck , frustrated and feel scammed. ### 1/5 — Waste of money *2026-03-09* The app will never work consistently or correctly, the owners will not fix the problem or refund you the money of a subscription. Don’t waste your time or money, I can’t stress this enough STAY FAR FAR AWAY ### 1/5 — Cannot login past introduction *2026-03-08* Cannot access the app. When it asks questions about fitness it gets stuck on asking for height page and no button to go any further ### 1/5 — Doesn't work *2026-03-04* Can't access the app as can't get past the opening screen which makes the whole thing pointless, meant to get a 7 day free trial but I've been charged £9.99 before the boards even here and again the app doesn't work so what am I paying for ### 1/5 — Can’t log in on the app since update *2026-03-03* Tried contacting team many times to help. No reply ### 1/5 — Awful *2026-02-25* £90 down and can’t even get on to the app!! ### 1/5 — Won’t let me get past the About me Page. *2026-02-25, version 3.14.5* I have been using the youtube videos and decided to look up reformly to see if they have an app. I was so excited to use it because the youtube pilate videos are so good. Come to find out the app is broken. I can’t get past the About me page. I type in my bio and create my username and hit save and it does nothing. It doesn’t change pages or anything. Just stuck. Super sad I hope it gets fixed so I can come back to use this. ## Most praised reviews (10 highest-rated) ### 5/5 — Good but glitches *2026-02-24* The board and exercises are brilliant but the only issue I have is that when I complete that days training the video freezes and does not show that I have done the work out and there is no facility to mark it as completed ### 5/5 — I’m happy about new update *2026-02-21* App looks fresh and smooth! ### 5/5 — Glitch *2026-02-17* Since the update it is difficult to log into the app. It gets stuck on the about you page when you are trying to select what you want to achieve. No button to login if you already have an account. Should be able to login and then update the about you section after logging in. ### 5/5 — Love it *2026-02-02, version 3.12.9* Love it an I feel every muscle after I’m done lol ### 5/5 — Very good investment in yourself *2025-09-14* I have been training in one form or another for years but investing in a Refomly board has been the best thing ever for me. Guided workouts and a good community for support. Im loving it ### 5/5 — Excellent *2025-08-26* A great way for me to start exercising again. The short classes are a definite hit for me in a busy day as there’s no real excuse not to do ! ### 5/5 — Great at home workout *2025-07-31* Absolutely loving my Reformly board. I have never tried Pilates style workouts before. I like how the workouts incorporate different workout styles and make you sweat from the comfort of your own home. Whats better it’s only 20 minute workouts ### 4/5 — Older woman, i enjoy using this *2025-12-26* Over all i have been enjoying this, i work overnights for my job and this board is easy to take with me to work and it doesn’t take up space. Unfortunately, tonight while doing squat over head presses one of my resistance bands broke. I am really disappointed bc i have been really enjoying my workouts ### 3/5 — App not working *2026-02-16, version 3.14.0* Tried to create a new profile with the new update but won’t let me move forward past my username. ### 3/5 — App no longer working *2026-02-13* I was really enjoying this app until I went to use it the other day and it was back to the log in page. I tried logging in but instead it had me create a new account. I got all the way to the username/bio screen and it won’t go any further. But yet the app can still take my money for mys subscription. I’m extremely disappointed and ended up canceling my subscription and deleting the app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*