# Reframe It - Video Cropping — user reviews > 12 indexed App Store user reviews of Reframe It by Apostol & Hall, rated 3.70/5 from 3 ratings. - Source: https://appshunter.io/ios/app/reframe-it-video-cropping/id6463562131/reviews - App overview in markdown: https://appshunter.io/ios/app/reframe-it-video-cropping/id6463562131.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## Most critical reviews (10 lowest-rated) ### 1/5 — Not working *2026-08-02* The software glitches and whenever I try to save a video it flashes white screens and renders the video unusable. That’s despite having paid for the subscription. I’d like a refund. **Developer response:** Can you try version 2.14 and see if this fixes your issues? If it’s still broken please email reframeitapp@gmail.com with the video you are having trouble with and we can help. Thanks! ### 1/5 — Not able to save *2024-02-14, version 1.1.2* It’s glitchy and not letting me save my videos, I paid for the app. I always have to screen record the video to save it. If someone can give me instructions on what the issue is I would give it 5 stars ### 2/5 — No sound *2024-08-10* Great auto tracking but the videos do not save with sound :( Use to be a good app now it’s not useable **Developer response:** Sorry to hear you are having trouble with the sound. Videos should definitely export with sound. Please email reframeitapp@gmail.com and we will help you get it working. ### 3/5 — No sound *2024-03-22* Great auto tracking but the videos do not save with sound :( **Developer response:** Sorry to hear you are having trouble with the sound. Videos should definitely export with sound. Please email reframeitapp@gmail.com and we will help you get it working. ### 5/5 — Works perfectly *2026-09-03* I use this regularly to make content on social media and it’s the app I never knew I needed, esp for someone like me who isn’t tech savvy with videos. The creators update it often, and it keeps getting better. Highly recommend! ### 5/5 — The app dosent even work for me *2024-11-09* When I open the app and click on a video to track. I just end up getting a black screen **Developer response:** Try version 2.3.5. We think we have fixed this bug that happens sometimes. ### 5/5 — Love it *2023-10-20* Great app, with such cool features, give it a try! ### 5/5 — A must have app! *2023-10-15* There have been more than a few times when I needed a portrait video in a landscape format. This app does that seamlessly. Well done! ### 5/5 — Awesome App with great practical applications *2023-10-15, version 1.1.2* Definitely worth a download. Massive time saver! ### 5/5 — The app we all need *2023-10-12* Love this app, it’s a game changer! Really cool idea letting you reframe your videos and tracking the subject to fit the format required by different content mediums. So glad i found this app!! ## Most praised reviews (2 highest-rated) ### 5/5 — Perfect *2023-10-06* Amazing tool for all content creators. Works as advertised. Perfect for sports and interviews. Horizontal videos can be reframed to vertical / reel format and track subject so it looks like the video was filmed vertically. ### 5/5 — Amazing tool! *2023-09-01* Perfect for catching action in wide then letting the app make it look like you have your own personal cameraman! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*