# Regions Mobile — user reviews > 451 indexed App Store user reviews of Regions Mobile by Regions Financial Corp, rated 4.90/5 from 520,313 ratings. - Source: https://appshunter.io/ios/app/regions-mobile/id417970539/reviews - App overview in markdown: https://appshunter.io/ios/app/regions-mobile/id417970539.md - Rating breakdown: 5★ 474,911 · 4★ 29,107 · 3★ 7,109 · 2★ 2,383 · 1★ 6,803 ## What do users think of Regions Mobile? Overall sentiment: negative **Pros** - 👍 Improved technology - 👍 Good customer service - 👍 Convenient mobile banking **Cons** - 🐛 Frequent app crashes - 🐛 Unreliable login and app functionality - 🐛 Lack of landscape mode on tablets - 🔒 Concerns about account security and fraud protection - 👎 Frustrating user experience with navigation and features **Commonly reported bugs** - Error messages preventing account access - Inconsistent app performance and reliability - Issues with mobile deposit and fund transfers **Most requested features** - Add back button functionality - Improve mobile deposit process - Provide option to view account history and pending transactions - Enhance online banking capabilities ## Newest reviews (20 of 451) ### 2/5 — SPORADIC ERROR *2026-08-25, version 8.7.0* Attention The Regions Mobile banking app is unavailable right now. Please try again later. Retry ### 2/5 — No way to look at budgets *2026-08-09, version 8.6.2* It’s frustrating that for how big of a bank regions is, the OLB does not let you filter transactions. I can’t even filter by debit card, let alone by type of transaction. Please fix this so your customers can actually track finances. ### 3/5 — Zelle is inaccessible *2026-07-17, version 8.6.0* I am blind. I use the app through accessibility software called voiceover. Overall, the app works well with my software, however, it does not allow me to enter in dollar amounts in the Zelle section of the app. ### 1/5 — Not user friendly *2026-06-30, version 8.5.0* I find this app difficult to use and not very user-friendly. Something as basic as make an a payment isn’t intuitive. I know how to make a payment on the website, but I can’t easily figure out how to use it on the app. An app is supposed to make things more convenient, but this one has been frustrating to navigate. I hope the developers improve the user experience and make comment task like making a payment much easier to find and complete. ### 1/5 — Doesn’t Work *2026-06-25, version 8.5.0* Won’t let me make deposits on the app ### 1/5 — One of the not so great apps *2026-06-20, version 8.5.0* There’s a lot of issues with the app that you don’t immediately notice, but are inconvenient once you discover them. One of them is if you have a credit card and you want to set up a recurring auto pay. It literally doesn’t allow you to set up the auto pay unless you’re already past due on your payment. I click on pay credit card and it takes me to the external transfers page like I’m trying to transfer money which is not even the correct page. I’m not trying to transfer anything. I’m trying to pay a credit card. There’s also other missing features on the app like if you go on the desktop, you have a tab that says I want to and you click on it and then it gives you a bunch of options. You can’t even access any of those same options. While using the mobile app, it’s just only useful for like a few things and it seriously needs work regions. Should try to make their mobile app as competent as their website which still isn’t perfect. ### 1/5 — Horrible considering switching banks over it *2026-06-13, version 8.5.0* The app never works every time I go to log in it says we can process your request right now even tho the password has been reset and when u call support they have no answers!! ### 1/5 — Terrible app *2026-06-11, version 8.5.0* I bank with regions the bank its self is okay but it’s always sum type of glitch going on with this app and I hate it. DO BETTER ### 3/5 — App glitches *2026-06-09, version 8.5.0* Overall app good but always have a problem with the app glitches or steady saying “Can’t process your request right now”. ### 1/5 — Login sucks *2026-06-09, version 8.5.0* I went into log in to my app and it said unable to login in try again later. That is a bad thing to happen if you lock your card and need to use it. Regions needs to do better with access for their customers. This is sad ### 2/5 — Can’t view blocked transactions *2026-06-04, version 8.5.0* Title says it. I use to be able to do this all the time on all of my cards, but now all of a sudden it never works and I have to go onto a computer to view this. This seems like an easy fix. Please get on it. ### 1/5 — Mobile deposit *2026-06-02, version 8.5.0* I set up my direct deposit 2 times maybe 3 never could find a confirmation email or message then pay day came not in my account I get check Saturday after work so that was my fault I didn’t do something right so I tried the mobile deposit it declined and they put a 10 day hold on my money I need money to put gas in truck to go to work they didn’t care I called regions I went to the app to see if there was anything I could do. They didn’t do one thing that resembled help the idea of finding a solution was not sometime they dare to do. They just said its because I’ve only been banking with them for a little over 2 weeks. Basically I wasn’t worth the effort. It takes 10-15 mins to verify a payroll check from Chase bank. ### 1/5 — THE WORST *2026-05-29, version 8.5.0* One of the worst banking apps I have used. It locks you out after frequent use and doesn’t recognize your security question answers even when they are correct. I would recommend logging into the web browser over using it. ### 1/5 — It’s always something *2026-05-27, version 8.5.0* For a banking app, I am shocked at how inconsistently this app works. Logging in frequently takes multiple biometrics attempts or fails inexplicably (“not available right now; try again later”). Just a mess. ### 1/5 — Horrible bank *2026-05-27, version 8.5.0* I never right reviews but this app and back is trash I can’t get into my back account a majority of the time it will say can’t process actions I’m about to go bank somewhere else ### 1/5 — terrible *2026-05-27, version 8.5.0* app is always down when i need it👎👎👎 ### 2/5 — Inconsistent *2026-05-23, version 8.5.0* When i try and log in, it says "we can't process your request right now" so i haven't been able to log in for about a week. ### 1/5 — Activating Debit Card Frustrations *2026-05-18, version 8.4.2* Attempting to activate your new debit card in the app apparently issues another new card and deactivates the new one you’re trying to activate. Makes no sense. Then you call the number on the activation sticker and they say its been disabled because they are sending a new one. What? Don’t advertise in app support of activating new cards if it creates this ridiculous loop. Save yourself the hassle and just activate it over the phone. ### 1/5 — Poor quality *2026-05-14, version 8.4.2* I’m confused as to how the app is rated so high when the very issue I have with it I see people complaining about in their 5star comment. The app is lagging and ever changing. ### 1/5 — Useless, disabled app. *2026-05-11, version 8.4.2* Literally the most useless banking app on the market. Want to deposit a check? Keep dreaming, because it doesn't work here. Want to set up Zelle? You're going to need a whole lot of luck, because it only works when it feels like it. Need vital information about your bank account? Keep needing it, because you're not going to find it here. And when all of the above fails and your only option is to call the bank? Get comfortable, because you're looking at a 40-minute wait before anyone bothers to pick up the phone. ## Most critical reviews (10 lowest-rated) ### 1/5 — Pending Transcations *2026-08-28, version 8.7.0* What idiot decided it was a good idea to remove the running balance under pending transactions!! Even on my business account there used to be what the new balance would be next to EVERY transaction. BRING IT BACK NOW!Giving me another reason to think about switching banks ### 1/5 — PLEASE BRING FEATURE BACK!! *2026-08-24, version 8.7.0* Please bring back the feature that showed what my balance would be after pending transactions were completed. Before, when I made a deposit or used my card, the app would show the pending transaction and also a smaller amount underneath showing what my balance would be once everything posted. That feature was extremely useful because I could immediately see how much money I would actually have available after all pending transactions cleared. Removing it makes it harder to keep track of my account and plan my spending. Please bring this feature back. ### 1/5 — Genuinely hate this app sometimes *2026-08-22, version 8.7.0* It doesn’t post the transaction on the correct date and it makes it confusing and stressful when looking at it and having to try and figure out what happened and what was spent when. I wish it would just post the exact date when you spend money on something instead of it taking a few days to process and go to my bank. ### 1/5 — Do not use regions *2026-08-20, version 8.7.0* Do not use regions bank. Especially for a company account. They have cost me thousands of dollars because of their fraud prevention policies. ### 1/5 — Constantly unavailable *2026-08-12, version 8.6.2* Ive lost count of the amount of the amount of times I’ve been unable to check my account due to some kind of maintenance or outage. App constantly crashing or having issues. Wish i picked a different bank ### 1/5 — Cannot login *2026-07-17, version 8.6.0* Constantly getting error messages when logging in. I can log in just fine on my computer, but what is the point of having an app if it’s unusable??? It’s been like this for a month now. ### 1/5 — Can’t set up autopay on credit card without going into a branch or having the payment past due. *2026-07-14, version 8.6.0* I swear region seems like one of the worst banks around. How could you possibly lack such fundamentally important features? I want to set up auto pay on my credit card and they tell me I have to go into a branch to do that. Every other bank in the universe allows setting up auto pay with online banking or with the mobile app. Regions doesn’t allow either. What nonsense. ### 1/5 — Inconsistent! *2026-07-07, version 8.6.0* There is always something wrong with this app, especially lately. Even now, I’m unable to login, and there is never an explanation 🤷🏾‍♂️so sick of this app ### 1/5 — Worst mobile app by far! *2026-07-02, version 8.6.0* The app always goes down and proceeds to tell you it’s unavailable at the moment try again later… Or I’m trying to unlock my card but the system is unresponsive and won’t allow me so whatever I needed the money for just has to wait, it’s even worse when your in line trying to pay but the system just won’t get right causing you to have to step out of line… One of worst banking experiences has been with regions by far…. ### 1/5 — Not helpful *2026-06-30, version 8.5.0* I had a bank account of this bank as it’s not letting me in as I know my username and password as they still denied my access as I could tell they either shut down my account which I didn’t request anything about disable my bank account as regions started to let me down ## Most praised reviews (10 highest-rated) ### 5/5 — Lo mejor *2026-05-01, version 8.4.2* Yo soy una persona mayor pero la sucursal de Bird road Mairelis siempre me ayuda y me enseña usar el app. Estoy muy agradecida ### 5/5 — Update *2026-04-30, version 8.4.2* Wondering why they are asking for card information in order for me to download the newer version . ### 5/5 — Saf… *2026-02-02, version 8.3.0* I am in a place to be of a specified appreciation of above stated. … ### 5/5 — ATM *2026-02-02, version 8.3.0* Did not get my $600 out of the ATM withdrawal on 31st of of January. ### 5/5 — Account *2026-01-18, version 8.3.0* I want to get into my account and I can’t. Please help me. ### 5/5 — Regions Mobile app *2026-01-14, version 8.3.0* I use it almost everyday! Unable to get to town very often this is a great help to me! Easy to use! ### 5/5 — Only 1 request *2025-12-11, version 8.3.0* Rock Solid and always works. 1 request is move the deposit tonight as the 1st options instead of deposit now being the first. I have to cancel so many I accidentally clicked to deposit now. ### 5/5 — App is broken *2025-11-29, version 8.2.0* Normally it’s fine, but for 3 days it wouldn’t load my account. It just says “can’t process request”. Please fix. ### 5/5 — The option for biometric ID does not appear on the settings page. *2025-09-29, version 8.1.2* I’ve tried multiple times to toggle the biometric ID on the splash page after entering username and password. The app will open, but when you completely close it and go back, it won’t accept biometric ID and it doesn’t appear on the Settings page. ### 5/5 — Phenomenal bank *2025-09-16, version 8.1.0* I’ve been a regions customer for more than 10 years now and I’ve always received the best customer service. They have always been able to provide quality service and answer any questions that I may have. I love the new app update and I look forward to using the track my spending tool. The update is not only sleek but it is very user friendly! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*