# Rehlat- Book Flights & Hotels — user reviews > 128 indexed App Store user reviews of Rehlat by Rehlat Online Services Private Limited, rated 4.15/5 from 1,681 ratings. - Source: https://appshunter.io/ios/app/rehlat-book-flights-and-hotels/id1141857583/reviews - App overview in markdown: https://appshunter.io/ios/app/rehlat-book-flights-and-hotels/id1141857583.md - Rating breakdown: 5★ 1,192 · 4★ 124 · 3★ 56 · 2★ 20 · 1★ 283 ## What do users think of Rehlat? Overall sentiment: negative **Pros** - ⭐ Excellent customer service - 👍 Easy to use - 💰 Great deals and discounts **Cons** - 🚫 Unreliable booking confirmations - ⏰ Long wait times for refunds - 🤖 Poor responsiveness of customer support - 💰 Hidden fees and charges - 🚫 Cancelled bookings without notice **Commonly reported bugs** - Login issues - App freezes after search - Incompatibility with certain devices **Most requested features** - Multi-city booking option - Ability to fully redeem Karam points - Improved communication on booking status ## Newest reviews (13 of 128) ### 1/5 — STAY AWAY - SCAM *2024-12-11, version 6.0.4* They take your payment and cancel your booking. I have been chasing up for a refund but no luck. There is no UK contact number. Prices might look cheap but This is a straight scam! Don’t fall for it. I’m still waiting on my refund :( ### 1/5 — SCAM !!! *2024-11-30, version 6.0.4* MY HOTEL BOOKING AND MY FLIGHT ARE NOT CONFIRMED AT ALL !!!! Worst and Experience Ever! ### 1/5 — Customer Service *2024-10-07, version 6.0.3* Customer service of Rehlat is a joke. You get the same automated responses with no one answering your question or offering any meaningful support. Even when you call, they still refer you to the automated ‘bot’. Avoid at all costs ### 1/5 — شركة نصابة *2024-10-03, version 6.0.3* حجزت ودفعت ولم استلم تذكرتي ولا فلوسي الي اليوم ، لا انصح احد باستخدام الموقع او التطبيق ### 1/5 — Scam/أحتيال *2024-09-13, version 6.0.3* BE CAREFUL, This is a scam, they will steal your money, the will tell you the trip cancelled because the price changed and will never send the money back to you, it has been 3 years waiting for the money to get back , they told me they already started the process 3 years ago. لا تقربونه هذا موقع محتال ، قالوا لي ان الحجوزات تغيرت اسعارها ولما طلبت يكنسلوا الحجز ويرجعوا المبلغ ما رجع لي شي ، من ثلاث سنوات بيقولوا ان بدأت عملية التحويل. ### 1/5 — A scam *2024-08-18, version 6.0.3* No ticket received in the end i had to book a very expensive ticket ### 1/5 — ً *2024-07-24, version 6.0.2* شركة كذابة ونصابة لاتحسدون من عندها أبدا حجزت معهم ودفعت المبلغ كامل وماجاني رقم الحجز تواصلت معهم وارسلولي ايميل يقولون حجزك ماتأكد من شركة الطيران ولازم انتظر ايام عشان استرجع المبلغ .. حسبي الله ونعم الوكيل باذن الله وراح استرد المبلغ كاملا ### 1/5 — Don’t waste your time and money *2024-07-03, version 6.0.2* I book hotel reservation for £180.45 later they sent me an email saying my booking has been cancelled. Refund was made after 5 business days and the refund was £160. I don’t think this the genuine application to book hotel and flights. Be careful with these kind of apps which block and delays your holiday money in the name of refund. ### 1/5 — Total scammers DO NOT BOOK!!! *2024-04-18, version 6.0.2* I booked a hotel room and never received and confirmation but at the end I was told the room type is no longer available and instead of double there is twin ( and we are a couple) they are even asking for more money now for their fault ) total scammers ### 1/5 — شركة نصابة *2024-04-17, version 6.0.2* تحجز معاهم بعد ما تدفع سعر التذاكر يرسلون لك ان التذاكر ارفعت ولازم نحول مبلغ إضافي و لو ألغيت الحجز فلوسك تروح عليك هذي تجربتي معاهم ألغيت الحجز و من سنة وانا بطالبهم ولا يدفعون شي ### 1/5 — HORRIBLE *2024-04-03, version 6.0.2* They took my money and haven’t given it back ### 1/5 — تطبيق نصاب *2024-02-28, version 6.0.2* نطالب من الاب ستور اللغاء هذا البرنامج من الستور ورسالة لصاحب هذا التطبيق: انا حسيبك امام الله عز وجل في يوم لاينفع ماله ولا بنون حسبي الله عليك حسبي الله عليك حسبي الله عليك حسبي الله ونعم الوكيل نعم المولى ونعم النصير ### 3/5 — Took them a long time but still did the job *2024-01-31, version 6.0.1* Took them longer than the average agency to confirm and get the flight details, but they got the job done. Communication and customer servicedefinitely needs improvement! ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage and Scammy *2026-07-11, version 6.0.6* Just stay away from this platform. It overcharges, it’s unintuitive and predatory. ### 1/5 — تطبيق سيىء *2026-05-09, version 6.0.6* أسوء تطبيق للحجوزات وأسوء خدمة عملاء تأخير بالرد وعدم تجاوب ### 1/5 — سيء *2025-10-12, version 6.0.6* سيء حجزت ثلاث حجوزات وكلها انلغت بعد عشر دقايق ### 1/5 — Scum *2025-09-22, version 6.0.6* Scum fake app ### 1/5 — Scam company *2025-07-15, version 6.0.6* Please save yourself from this company!! Never even try booking any flight or hotels through them. I booked one flight a while ago and they cancelled aright after I booked it. To this day (after almost 2 years) I'm waiting on my refund. If you think this is a fake review, search on google maps Rehlat and see reviews on all of their offices and locations. ### 1/5 — معاملة ماليه *2025-07-15, version 6.0.6* اخس تطبيق مبلغ مالي قالو بنرجعه خلال 15 يوم عمل لي الحين 4 سنوات ما رجع لي ريال واحد وانصح بعدم التعامل معهم وكل ماتواصلة معهم اوه فعلاً انت المفروض تجيك خلاص خلال 24 ساعه بإذن الله وهي ف حسابك والمره الثانيه قلت لهم حولوها نقاط بستخدمها ونفس الكلام كذابين ### 1/5 — سي جداً *2025-04-06, version 6.0.5* سي جداً للغايه انصح بعدم التعامل معهم ### 1/5 — This company is a scam. *2025-03-04, version 6.0.5* This company is a scam. Please believe me when I say they will not issue a refund. In November 2024, I was informed by Rehlat that there were no rooms available at the hotel I booked, and my order was canceled. Initially, it showed that there were rooms available. After I booked and paid, I received an email just 10 minutes later stating that there were no vacancies and my order was canceled. That was the beginning of my nightmare. After three months and nearly 50 emails, I still have not received my refund. No one answers the customer service phone number provided. A total of £229 was supposed to be refunded, but every email I receive just says that the refund is being processed. Please be cautious and do not book anything with Rehlat; they are a scam company. ### 1/5 — BEWARE OF SCAMMERS *2025-02-11, version 6.0.4* I booked hotel through their app but couldn’t checked in the hotel. They cancelled my booking with promises to refund but after 3 moth still no any refund. Worst ever booking experience. They destroyed my travel plans and stolen my money. Please never use this app ### 1/5 — Scam!!! DO NOT USE *2025-01-18, version 6.0.4* Scam!!! DO NOT USE ## Most praised reviews (10 highest-rated) ### 5/5 — شكرا لكم على تعاملكم موقع يسعدني زياره كل وقت *2024-12-22, version 6.0.4* شكرا ### 5/5 — Rawan *2024-11-18, version 6.0.4* Easy to use Customer service department is quick to respond ### 5/5 — تطبيق لحجز الشاليهات *2024-10-25, version 6.0.3* تطبيق ثقه ✅ لحجز الشاليهات الجميله 👌 ### 5/5 — ممتاز *2024-10-22, version 6.0.3* موقع للحجوزات ممتاز تعامل سهل رائع محترمين يردون بسرعه ### 5/5 — Good experience *2024-10-20, version 6.0.3* I was facing a problem snd they offered to help ⭐️⭐️⭐️⭐️⭐️ ### 5/5 — مميز والعروض ممتازه *2024-07-29, version 6.0.3* مميز والعروض ممتازه ### 5/5 — أشكركم على الخدمة السريعة *2024-03-01, version 6.0.2* خدمة انجاز سريعة وخصومات جميلة ### 5/5 — ممتاز *2023-12-26, version 6.0.1* جميل ### 5/5 — Awesome *2023-09-05, version 6.0.1* This business has amazing prices and great customer service. Top Notch ### 5/5 — Dubai *2023-08-26, version 6.0.0* Very Good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*