# REI Co-op – Shop Outdoor Gear — user reviews > 756 indexed App Store user reviews of REI Co by Recreational Equipment, Inc, rated 4.60/5 from 36,321 ratings. - Source: https://appshunter.io/ios/app/rei-co-op-shop-outdoor-gear/id404849387/reviews - App overview in markdown: https://appshunter.io/ios/app/rei-co-op-shop-outdoor-gear/id404849387.md - Rating breakdown: 5★ 30,331 · 4★ 2,558 · 3★ 1,076 · 2★ 797 · 1★ 1,559 ## What do users think of REI Co? Overall sentiment: positive **Pros** - 🚀 Intuitive and easy to use - 👍 Great for browsing and shopping - 🚀 Smooth and fast navigation - 👍 Excellent app for REI members - 👍 Convenient for finding and purchasing outdoor gear **Cons** - 🐛 Checkout process can be buggy - 🐛 Inconsistent inventory display - 🐛 Slow image loading - 🐛 Glitchy performance and crashes - 🐛 Frustrating notifications and popups **Commonly reported bugs** - Login issues and inability to stay signed in - Problems with adding and managing gift cards - Barcode scanning not working consistently - Inventory and pricing discrepancies between app and website **Most requested features** - Ability to compare products side-by-side - Option to share products with others - Improved search and filtering capabilities - Better integration with REI services and classes - Streamlined checkout and payment process ## Newest reviews (13 of 756) ### 2/5 — Sub optimal app experience reduces my chances to spend money *2026-08-19, version 26.7.0* I love Rei. I want to browse and buy things that are on sale. The app isn’t great for that so I spend less money with Rei. It’s not bad if I know what I want to buy though. ### 2/5 — Bare bones *2026-08-14, version 26.7.0* This is little more than a wrapper around the website, and it shows. Every time I launch it (which is not often for a shopping app), it tells me that I have been logged out, and then immediately logs me back in. Don’t do that. If you can log me back in, just log me back in. I don’t need to know about all of that unless you can’t log me back in. Navigation is an utter mess, too. Searching, the most essential feature of a shopping app, is so clunky and jarring. ### 5/5 — clothesny *2026-08-09, version 26.6.0* great fit to size and other clothes 8/10 on shirts longer sleeps in the back of we to the size love the way it has them mmFishersan ### 5/5 — Love REI *2026-08-08, version 26.6.0* I’ve been a member of REI for decades. Love the store and the app makes it super easy to find what you want / need. ### 5/5 — Great app and gear *2026-08-08, version 26.6.0* I purchased most of gear for my thru hike next year. I like the free shipping part of it I have easily recouped the membership price many times over. The descriptions and specifications are really helpful. This allows you to see if it worth the weight to carry on the trail. I couldn’t be happier with the app as it allows you to see the status of your orders and the receive date of the order. ### 5/5 — Excellent *2026-08-08, version 26.6.0* Excellent app ### 5/5 — Easy and quick *2026-08-07, version 26.6.0* This is one of the best shopping apps ever. I use it in the store for fast and reliable information ### 5/5 — Get it *2026-08-07, version 26.6.0* Love REI and there app it in nice and user friendly works nice and you can see all your orders easily ### 5/5 — Love this app *2026-08-07, version 26.6.0* Easy to navigate, have used it for years. ### 3/5 — Signing in *2026-08-07, version 26.6.0* Why do i have to sign in all the time? ### 5/5 — Great app *2026-08-06, version 26.6.0* Fun & easy way to shop ### 5/5 — Great app *2026-08-05, version 26.6.0* I love this app. Easy to use. ### 5/5 — Useful *2026-08-05, version 26.6.0* Everything I need from REI right here in one quick spot. ## Most critical reviews (10 lowest-rated) ### 1/5 — Stop Logging Me Out *2026-08-24, version 26.7.0* It's annoying having to log back in every single time I use the app. No other apps are like this ### 1/5 — Surveys suck. *2026-08-20, version 26.7.0* Constantly interrupted by surveys.. ### 1/5 — Sign in *2026-08-20, version 26.7.0* The app always signs me out and also ALWAYS disconnects my membership.. ### 1/5 — Angry, signs me out of app automatically *2026-08-14, version 26.7.0* Signs me out of app. ### 1/5 — Header still blocked half screen. With latest update. *2026-08-14, version 26.7.0* As title. Total failure. ### 1/5 — Stop asking *2026-08-08, version 26.6.0* Stop asking me to rate this app right in the middle of trying to accomplish something. ### 1/5 — In app spam *2026-08-08, version 26.6.0* No. Don't want useless spam. Junk. As the company fails. ### 1/5 — Frequent logouts are unacceptable *2026-07-31, version 26.6.0* Having to log in again every time I use the app makes it not worth the time ### 1/5 — Customer Discrimination *2026-07-30, version 26.6.0* My teenage son was run out of the Memphis store after buying $700 worth of merchandise simply because he wanted to tell the cashier what Jesus meant to him. And yet you shove your agenda in our faces every time we are in the store. You clearly don’t want our business. We will let all our family and friends know your disposition towards faithful repeat customers. ### 1/5 — Inaccurate *2026-07-18, version 26.6.0* According to this the local store doesn’t carry anything on this app, but at the same time it tells me it’s in stock at my store. BUT it will not let me pick up the item at the store because it’s not in stock, but it says it’s in stock right above the pick up at store option. So the only way for me to know for sure is to drive 40 minutes to the store and check because this app isn’t accurate. ## Most praised reviews (10 highest-rated) ### 5/5 — My to go for Outdoor supplies *2026-08-24, version 26.7.0* The REI products keep me coming back ### 5/5 — REI App *2026-08-23, version 26.7.0* Very user friendly! ### 5/5 — Best store ever *2026-08-19, version 26.7.0* Just went camping and 85% of the gear was rei. Also just picked up some tick timbs hiking boots. Love this place. ### 5/5 — Works as expected always *2026-08-16, version 26.7.0* Not only is the gui easy and intuitive, the app doesn’t have any glitches, and doesn’t crash ### 5/5 — I love REI *2026-08-16, version 26.7.0* The employees are so kind and make things so simple. Love this app and especially the people behind this business :D ### 5/5 — Just love it *2026-08-13, version 26.6.0* It works well and never had a problem shopping. Love the pics and ideas on where to camp. Also love the helpful hints ### 5/5 — REI *2026-08-13, version 26.7.0* Excellent ### 5/5 — Great Way To Get Gear *2026-08-13, version 26.6.0* The REI app is outstanding. The 100% satisfaction guarantee is the best around. Their “No Questions Asked” returns within a year makes shopping online the best and any returns are managed through a simple QR code and the UPS store or any local REI store. No repacking or postage. ### 5/5 — Awesome store & service *2026-08-11, version 26.6.0* This is an awesome story with wonderful products and an amazing customer service, I totally recommend it ### 5/5 — Happy *2026-08-10, version 26.6.0* Very cool --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*