# REID — user reviews > 30 indexed App Store user reviews of REID by Reid Bikes Limited, rated 5.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/reid/id1491459686/reviews - App overview in markdown: https://appshunter.io/ios/app/reid/id1491459686.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (10 of 30) ### 2/5 — My e-scooter won’t connect to the app because it simply isn’t there *2024-01-09, version 1.8.1* I bought myself an e-scooter not to long ago from the brand Reid, the era e-scooter. It’s selection is not available on the app because it doesn’t exist. Don’t make me spend 1300 and then not even be able to use the app ### 1/5 — Can’t create an account *2023-05-06, version 1.8.1* The app loops on an error and won’t create an account. App support links to general website. You can still use basic features ### 2/5 — Useless *2022-07-28, version 1.8* The app is totally pointless. Buttons don’t work, lock doesn’t actually lock anything and the only thing you could use is the mileage function but how many of us would monitor that? Reid need to go back to the drawing board with the app ### 1/5 — Won’t connect to my iPhone *2022-01-30, version 1.7* Everything else in my house connects with no problem, but not this scooter. It’s really, really annoying! ### 1/5 — Bluetooth won’t work *2021-06-04, version 1.4* Can’t get my iPhone connection works fine on my sons Samsung. Is this a iPhone or reid issue??? ### 1/5 — Rubbish app *2021-05-03, version 1.4* Expensive scooter, good fun but where is the locking function? Every review shows & talks about a locking function Where is it? ### 3/5 — update *2021-03-24, version 1.3* needs update few glitches easily solved with an update hopefully they will get it sorted to to ppl spending alot of money on scooter ### 1/5 — Worst app but good quality scooter *2021-02-04, version 1.3* This app is reallly bad the lighting is a problem In my e4 only the head light changes and please do t lock it because my freind tried it and now his scooter is locked he can’t unlock it they need to fix this app this is my personal experience whith the app the scooter is solid but if you are paying £550 you would at least expect a working app ### 1/5 — Awful *2020-11-13, version 1.2* Very bad app lock is unlock and unlock is lock. The lights don’t work with the app. Spoils the scooter because the company can’t get the app right. Had to send my scooter back cause couldn’t turn light off ### 2/5 — It won’t unlock my scooter *2020-06-19, version 1.1* I locked my scooter my mistake and now it won’t let me unlock it ## Most critical reviews (10 lowest-rated) ### 1/5 — Apps *2025-12-16, version 1.8.1* I brought a e-scooter last year or the year before I didn’t know what the app was until I got told I got the app, and it doesn’t even work can’t make a new account of anything fix your app Reid!! ### 1/5 — scooter didnt connect *2025-11-30, version 1.8.1* theres no option to connect and you cant use a third party app if your e scooter isnt on the pairing screen and to think im using the newest scooter wow , the scooter itself is good ### 1/5 — App useless *2025-07-05, version 1.8.1* Scooter does not connect to app at all via bluetooth. ### 1/5 — Lacking *2025-01-16, version 1.8.1* The app has no functionality for newer models ie Rover e scooter ### 1/5 — Era scooter *2024-11-25, version 1.8.1* Absolutely stupid has Bluetooth but doesn’t let you use it cause they haven’t added the era scooter to the app! ### 1/5 — Reid era *2024-11-22, version 1.8.1* Terrible make us spend money to not work fix your app ### 1/5 — 2 Era scooter!! *2024-10-07, version 1.8.1* Bought today 2 Era scooter $ 1299 each. And the app do not show this model. I hope in the next 24 hours the customer service will let me know how they want solve this problem. Otherwise her in Australia i can bring them back and have mumy money back to buy a Segway. ### 1/5 — DOES NOT WORK AT ALL *2024-06-16, version 1.8.1* Can login to a account can’t create a account can’t connect to scooter absolutely useless so can lock scooter or anything thumbs down have to go buy myself a lock now ### 1/5 — App doesn’t work *2024-06-15, version 1.8.1* Can’t even log in. Fix your app ### 1/5 — Era scooter *2024-03-09* Doesn’t come up with the era scooter don’t make me spend 1300 on a scooter that has Bluetooth feature but can’t be used ## Most praised reviews (10 highest-rated) ### 5/5 — This don’t work *2024-08-29, version 1.8.1* I tried login it don’t work how do u do it ### 5/5 — Reid scooter *2023-04-02, version 1.8.1* I love my Reid scooter and it really good for long distance and I love doing burnouts with it 😅 ### 5/5 — great fun *2021-04-25, version 1.4* app works great too ### 5/5 — Bluetooth *2020-05-28, version 1.0* I have just purchased the E4 Plus but the Bluetooth light does not remain on after I’ve turned the scooter on. My iPhone has never had a problem defying Bluetooth devices however it won’t decree the scooter after numerous attempts. I’ve paid £550 for this and would like it if I could use this feature ### 4/5 — Seems to work ok *2021-07-19, version 1.4* Turns the lights on & off changes colour, not trued other features yet Note to developers people over the age of max enjoy scooters too, please expand the age range ### 4/5 — Lights *2020-07-30, version 1.1* How do u turn the lights off on this scooter ? ### 3/5 — The scooter will connect *2025-01-18, version 1.8.1* The scooter will connect. It’s just on the app.It has a Bluetooth sign and press on that in it and you press on the first one and then you put in your code.hard at the start tho ### 3/5 — Some of it works *2022-05-23, version 1.8* Jyst bought an E4 Plus scooter. Works well enough, lot of fun. I've downloaded the app and found many things work, some need work. I can mostly set up the features it's all good. But the lighting part needs work. Firstly I'd like to be able to turn off the deck lights. They draw power and can't be seen by daylight. Then there's the headlight surround, theoretically you can slide the slider and select the colour. Unfortunately you slide to a colour and you don't know what colour your scooter will go. It's annoying but doesn't really work. Then there's the total Miles counter. After a full battery test - set off on 100% until the scooter powers down, you lose the reading and it resets to 0 Miles covered. Other than that a nice companion to the scooter. Include a place to mount my phone and this app would be the perfect companion. ### 3/5 — I just need a question *2022-04-22, version 1.7* Is it possible to get Reid glide o the app ### 3/5 — Not workinh *2021-12-28, version 1.7* I have the reid boost and i cant change the light settings it just comes up with on and off and it says you can change it on the box --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*