# Reima - shop kids' clothing — user reviews > 23 indexed App Store user reviews of Reima by Reima Europe Oy, rated 4.90/5 from 736 ratings. - Source: https://appshunter.io/ios/app/reima-shop-kids-clothing/id1465067591/reviews - App overview in markdown: https://appshunter.io/ios/app/reima-shop-kids-clothing/id1465067591.md - Rating breakdown: 5★ 684 · 4★ 28 · 3★ 12 · 2★ 0 · 1★ 12 ## What do users think of Reima? Overall sentiment: negative **Pros** - 👍 Great clothing quality - 👍 Durable and non-toxic clothes - 👍 Useful weather and clothing advice feature - 👍 Foot sizer tool is helpful - 👍 Wishlist feature is appreciated - 👍 Rewards for orders **Cons** - 👎 Discount claims are misleading - 👎 App selection differs from website - 👎 Awful customer service - 👎 Negative reviews are not published - 👎 Order fulfillment issues - 👎 App is buggy and error-prone - 👎 Cannot add items to cart - 👎 Login issues with Google account - 👎 Cannot change or add shipping address - 👎 Slow delivery times - 👎 Cannot remove items from cart - 👎 Zip code input issues for Canadian addresses **Commonly reported bugs** - Weather and clothing advice section not working properly after update - Cannot add items to cart - Error messages when adding to cart - Cannot access size chart - Cannot edit shopping cart - Cannot login with Google account (Error 401: deleted_client) - Weather program only shows Finland - Cannot change weather location - Zip code only allows numbers for Canadian addresses - Save button disabled for Canadian addresses **Most requested features** - Remove out-of-stock items from Sale section - Make all Reima clothing and accessories available in Canada - Fix weather location changing issue - Allow changing shipping address - Allow adding shipping address - Allow removing unwanted items from cart - Fix zip code input for Canadian addresses ## Newest reviews (3 of 23) ### 1/5 — Don’t order if you are in the UK *2024-11-23, version 2.3.12* I ordered on the 5th of November and I still didn’t receive it 20 days passed. My son will now wear these shoes 1 month less so what is the point of ordering winter shoes from this app then. He won’t be able to wear them next year. ### 1/5 — Cannot save Canadian address *2024-11-04, version 2.3.10* Zip code only allow entering number. Even after entering number and fill in all the information, the save button is still disabled ### 3/5 — Not great *2024-11-01* No way to remove unwanted items from the cart, so I can’t check out. Otherwise easy to use. **Developer response:** Thank you for your feedback! The bug has been fixed. You can now easily swipe to delete any unwanted items or set the quantity to 0. Please check it again and let us know if you need any further assistance! ## Most critical reviews (10 lowest-rated) ### 1/5 — Bait and switch *2026-03-04* Claims 20% discount with your first app purchase. Open the app it’s only 10% and free shipping. Go to checkout and shipping isn’t free. Not worth it! ### 1/5 — Doesn’t have same selection as website *2026-02-07* Downloaded app because of the 20% first offer. The shoes I wanted to buy from the website are not available on the app. ### 1/5 — Awful customer service *2026-01-15* I’m extremely disappointed with Reima’s customer service. I reached out multiple times regarding an issue with my order, but no one ever responded to my messages. It’s been far longer than any reasonable response time, and my follow-ups were completely ignored. What’s even more frustrating is that Reima seems to filter or not publish negative reviews, I tried leaving honest feedback several times, and it never appeared on their website. That really makes me question their transparency and how much they actually care about their customers’ experiences. I understand delays can happen, but ignoring customers and hiding honest feedback is unacceptable for a brand that claims to stand for quality and trust. This experience was very disappointing and unprofessional. ### 1/5 — Don’t order from them *2025-06-11* Company did not fulfill order and did not resolve the issue when contacted. ### 1/5 — Can’t even put item to a cart *2025-05-22* I downloaded app a long time ago, but never used it. So I updated it to the latest version and wanted to make a purchase and can’t even put item to a cart. Ridiculous. I signed in to my account and it doesn’t work. Deleting the app, waste of time. **Developer response:** Thank you so much for the feedback, and we are sorry about the experience. This issue has been resolved in our latest release, and we appreciate your patience as we worked to resolve it. ### 1/5 — Error city *2025-05-13* I get an error pop up when trying to add anything to my cart **Developer response:** Thank you for sharing your feedback. This issue has been addressed in our latest release, and we appreciate your patience as we worked to resolve it. ### 1/5 — Can’t login with my google account *2025-03-23* The store is great and I really love the choice. The app would be also good if I could login into the app! When I’m tapping “log in with Google” I see the authorization indicating that OAth client has been deleted and providing the following information for the developers: Error 401: deleted_client Request details: flowName=GeneralOAuthFlow Please ask your developers to fix your app next time you release an update!!!! **Developer response:** Thank you for using the Reima App! We've shared your feedback with the team, and we are actively working on fixing the issue. In the meantime, if you need any help placing an order or using your rewards, please don’t hesitate to reach out to our customer service team! Thank you for bringing this to our attention. ### 1/5 — Weather program *2025-02-23, version 2.3.24* The Weather program is not working properly for all weak time, only showing Finland and no other options. No other locations be found. Sad what it’s didn’t working, program are really useful special winter time. ### 1/5 — Buggy *2025-01-21* Downloaded the app because I was shopping in the browser, and the site suggested the app offered an additional discount. Constant error messages. Couldn’t access size chart, couldn’t edit shopping cart. Went back to browser. **Developer response:** Thank you for sharing your experience, and we’re sorry for the issues you encountered! We’ve fixed the problems with the size chart (also please check out the foot scanner as well) and shopping cart, so everything should be working smoothly now. We’d love for you to give the app another try, and if you run into any issues, feel free to reach out to the customer service team. Thanks again for your feedback! ### 1/5 — Bad app *2024-12-02, version 2.3.13* Does not let you change the address or add one ## Most praised reviews (10 highest-rated) ### 5/5 — Something went wrong *2025-10-21* A very convenient app! But after the update, the section with weather and clothing advice is not working properly. ### 5/5 — Best All Around *2025-03-10* Im new to living in the cold and new to being a mom (i have a 1 yo and a 3 yo). When i got to the north w my babies i tried to use cheep winter clothes and it didnt cut it - not for comfort, wear and tear, growth w my kid and I was always worried about toxins in the clothes. Reima solved all of this, the clothes is comfy, lasts about two seasons, its durable and non toxic. Thanks Reima! **Developer response:** Thank you so much for sharing your experience! We’re so glad Reima has been able to provide you with comfort, durability, and peace of mind for your little ones. We know how important it is to have reliable, safe, and long-lasting winter clothes, especially with young children, and we’re so happy to be part of your journey in the cold! 😊 ### 5/5 — Our kids love the Reima products *2025-02-06, version 2.3.18* For 7 years we have been purchasing and our grandkids wearing Reima everything. We wish all Reima clothing and accessories were available in Canada. Best loved products that are most suitable for prairie winter's are all wool products, base layers and jumpsuits. Our kids wear them year around. The next best are there Osteri winter jackets rated, 3 snowflakes for -30 winters. There are awesome and warm. (Says our grandkids). They now make made for adults. Yes Rheima!👍👍👍🇨🇦 The ISO award winning designer Megapito kids boots are fantastic! Love love love them. Your new foot sizer on the site is best website tool. It takes the guesswork out of what size footwear will we order. It works perfect. Every side should have one of these foot sizers. We are very happy with your clothing and footwear. Would love to visit your Reima headquarters where is it located in Finland! ### 5/5 — Love Reima and this App!! *2024-11-21* We found this awesome kids’ brand thru a friend of ours. Great clothing for anything Colorado throws our way. From swim to camping to ski!! The weather app is also a cool feature, to see how we should dress our kids. Love it!! ### 5/5 — Love the App! *2024-11-21* I love Reima’s app! Easy to shop and I get alerts on all of the great gear that will keep my kids warm and comfortable to play outside! ### 5/5 — Great *2024-11-21* Experience is great overall ### 5/5 — Great app! *2024-11-21* I love shopping with Reima and now it’s nice to be able to use the app to shop too. My favorite part is the wishlist so I can save items for future purchases. It’s also nice to get rewards for my orders! **Developer response:** Thank you for shopping with the Reima! We're so happy to hear that you love shopping with Reima and are enjoying the app. The wishlist is a great way to keep track of your favorites, and we’re glad you’re making the most of the rewards too! ### 4/5 — Remove out of stock items *2025-11-17, version 2.4.18* Please remove items from Sale section that are out of stock. They’ve been listed there forever! ### 3/5 — Untimely beat *2025-09-16* The absolute worst experience registering. After going through all the prompts and creating a profile, I was rewarded with an upbeat tune. I was next to my sleeping 10 month old. My phone was on silent. It took forever to put her back to sleep. **Developer response:** We're so sorry to hear about your experience and will share your feedback with our team so we can improve the registration experience and prevent this from happening again. ### 3/5 — The weather portion not working anymore *2025-01-24* The latest update took away my favorite feature of this app! The weather location cannot be changed anymore. Please fix it! **Developer response:** Thank you for using Reima App! We're glad you loved the Weather feature. With the recent update, you can now change the location directly within the app. Please check again. We appreciate your feedback and are always working to improve your experience! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*