# REISS — user reviews > 90 indexed App Store user reviews of REISS by Next Retail Limited, rated 4.80/5 from 489 ratings. - Source: https://appshunter.io/ios/app/reiss/id1605795159/reviews - App overview in markdown: https://appshunter.io/ios/app/reiss/id1605795159.md - Rating breakdown: 5★ 444 · 4★ 24 · 3★ 4 · 2★ 3 · 1★ 14 ## What do users think of REISS? Overall sentiment: neutral **Pros** - 🚀 Intuitive interface - 👍 Easy to navigate - 👍 Great variety - 👍 Exclusive style - 👍 Conservatively designed - 👍 Magnificent colors - 👍 Quick and professional - 👍 Nice attitude - 👍 Beautifully tailored - 👍 Amazing quality and price - 👍 Elegant and sophisticated - 👍 Stylish and classy - 👍 Best on the market - 👍 Fabulous quality - 👍 Efficient delivery - 👍 Well-organized app - 👍 Easy to use **Cons** - 🐛 Cannot click on items in orders to see details - 🐛 Functionality not working, app is buggy - 🐛 Discount code cannot be applied - 🐛 Order history doesn't work - 🐛 App never opens - 🐛 Filter doesn't work - 🐛 App feels glitchy - 🐛 Cannot change shipping address - 🐛 Password reset not working - 🐛 App not syncing with website - 🐛 Unavailable stock appearing for purchase - 🐛 Cannot track delivery progress - 🐛 App not working on iPhone - 🐛 Terrible user experience - 🐛 Cannot save items to basket - 🐛 Size filter doesn't work **Commonly reported bugs** - Login screen freezes - Incompatible with older devices - Cannot click on items in orders to see details - Functionality not working, app is buggy - Discount code cannot be applied - Order history doesn't work - App never opens - Filter doesn't work - App feels glitchy - Cannot change shipping address - Password reset not working - App not syncing with website - Unavailable stock appearing for purchase - Cannot track delivery progress - App not working on iPhone - Terrible user experience - Cannot save items to basket - Size filter doesn't work **Most requested features** - More information on fit for tall ladies - Indicate which items work for curvier figures - Allow sharing links without requiring app download ## Newest reviews (15 of 90) ### 2/5 — Basket *2026-08-09, version 2.0.24* Can’t view my items once you’ve dropped them in basket. Ridiculous. Sort it out please. ### 3/5 — Great quality but shipping costs *2026-08-05* Great quality clothing with a premium feel. The fit runs slightly larger than expected, so keep that in mind when ordering. My only disappointment is having to pay for both shipping and returns. ### 4/5 — Belle sélection *2026-07-25* De très beaux et bons vêtements que je retrouve. Souvent dans les magasins il n’y a qu’une petite sélection de vos vêtements; ici c’est merveilleux. J’apprivoise le site, c’est au moment de conclure la transaction que j’ai quelques difficultés; pour le reste j’attends la livraison. ### 2/5 — New update has issues *2026-04-11, version 2.0.15* Latest update in APRIL 2026 crashes when you open the app. ### 5/5 — Amazing quality *2026-01-19, version 2.0.9* Amazing quality and fast delivery ### 5/5 — Opinión *2026-01-14* Me encanta su calidad y diseños ♥️ ### 5/5 — I am addicted. *2026-01-07, version 2.0.9* REISS-R -Refined, E-Elegant, I-Inspired, S-Sophisticated, S-Stylish -REISS ### 5/5 — I love your jacket *2025-12-26* You don’t often receive compliments for the clothes we wear and if you do, women will comment, but after purchasing my Velvet Green Jacket, even guys comment, which is really nice to receive. All things Reiss however is stylish and classy. It’s different enough from what our local Australian buyers source but not loud screaming “look at me” and the quality very good. ### 3/5 — Basket *2025-12-24* App seems alright but once stuff is in the basket you can’t click on the product to see the pics and details again, bit annoying when trying to review what you’ve added ### 5/5 — Best ON THE MARKET *2025-12-07* I love your Brand ! I love that I can trust you in every season there would be at least one item I am loving! I have loads of allergies and only your materials I trust! Always going to buy with most amount of cotton. I Truly Love you guys , I live the website and very helpful kind people who working there! Thank you for being No. 1 in UK❤️❤️❤️❤️❤️🎉🌺 ### 5/5 — Website *2025-12-06* The Website is awful, I have to agree w the others and their responses. It has taken me in the past a long time to get what I wanted to order. Frustrating, and then u want to give up…. The clothes r beautiful and I have much of the product….getting the product is like pulling teeth. Please attempt to recalibrate the website, so to make it easy to purchase. Thank u, Olga Piandes ### 5/5 — Simplicity *2025-10-25, version 2.0.6* Simple fluid website from search to choosing to remembering you to checkout one of the best I’ve encountered good job on the I.t team on the app ### 5/5 — Merino joggers *2025-10-25, version 2.0.6* I’m a continuing customer & have been for many years, These Joggers & Hoodies will now be my Go to clothing on my days off 😎 ### 5/5 — The clothes are fab, but sizes *2025-10-14* Love Reid’s style and have bought tons over the years. Just would appreciate more online info on what works best for tall ladies. Inside leg measurements , whether model is wearing standard leg length,etc. sometimes very difficult getting the fit right ### 5/5 — Reiss Clothing *2025-09-30, version 2.0.4* Fabulous quality clothing at reasonable prices. Efficient delivery & easy returns where necessary ## Most critical reviews (10 lowest-rated) ### 1/5 — Very bad delivery and return system *2026-08-23, version 2.0.25* Takes a very long time to arrive, the same order arrived in two different days about a week apart. I had to return both because of damage and size issues. It’s been over 40 days and I haven’t received my refund. I am never ordering again ### 1/5 — Rücksendung *2026-07-11* Schlechter Kontakt, kann meine Ware nicht zurücksenden, da der Vorgang in der App nicht geschlossen wurde. Anruf und Mail das Anliegen wurde nicht beantwortet und ich kann weiterhin die Ware nicht zurücksenden, kein toller Service! Mal sehen ob ich mein Geld noch zurückbekomme, die Rückgabefristdn laufen ja weiterhin! Also vorsichtig hier bei der Bestellung ### 1/5 — Terrible App *2026-07-09* - Can’t properly filter by size, still retrieves irrelevant sizes or out of stock items - can’t click on the item in the basket to access its page; nor can I add an item to a wishlist from the basket. Meaning if I need to check something one more time before completing my purchase, I’d have to search for the item by its name and even then it doesn’t show up sometimes. - during the sale period, when I add a size to my basket, it shows as sold out sometimes even though the page of the items still shows available stock. Horrible experience ! ### 1/5 — Be aware of not getting what you order *2026-02-24* Keep an eye on everything you order. If it takes too long it means they might have ran out of item and they will not reach out to you if you don’t. ### 1/5 — Awful *2025-10-04, version 2.0.4* No search function and cannot click on items in my Orders to see them in the app either. So trying to find things I have ordered to show my other half and will have to go back to the menu and find them through a process of elimination (Men’s > Shoes > formal etc). Except I won’t, I’ll just not bother. ### 1/5 — Functionality is not working and app is buggy *2025-09-10* Review your return UX flow. Can be simplified and user friendly. ### 1/5 — Discount can’t be applied *2025-05-16, version 1.0.37* No where to put discount code- terrible!! ### 1/5 — Won’t let me check out through PayPal *2025-03-20, version 1.0.35* Updated and not working ### 1/5 — It never opens *2025-02-16* I would love to shop your products but it’s impossible to do so if the app doesn’t upload. ### 1/5 — Filter doesn’t work *2024-12-31, version 1.0.32* The filter doesn’t work when searching products. Keeps bringing up products when the size selected is unavailable or out of stock. Also keeps resetting back to original search after using filter. ## Most praised reviews (10 highest-rated) ### 5/5 — Klassik *2026-08-21* high quality timeless pieces ### 5/5 — Great tech and process *2026-07-11* Easy to order and to return using Next who simply scan bar codes for pick up or return. No dramas. ### 5/5 — Perfect choice of clothes *2026-07-05* To feel amazing in your clothes is to buy from Reiss and when there’s a sale on …. Shop shop shop :) ### 5/5 — Gorgeous classics *2026-06-26* I have a lot of Reiss clothes. They are well tailored, good quality fabrics and reasonably priced. ### 5/5 — Needs several updates *2026-04-18* Needs updates at checkout , final check of bill before you pay , possibility to check the items again in your cart , if you press the items that you have in the cart , the add do not appear . Just do you can double check what you have in the cart . As it is now you need to go back to shopping and pull up the listing again, and in my case take screen shots of item and then compare the pictures price with the checkout baskets mini pictures, too time consuming . ### 5/5 — Intuitive interface *2026-03-25* Easy to navigate, great variety, exclusive style. Conservatively designed, magnificent colors ### 5/5 — Mr *2026-03-06, version 2.0.13* Just love it, easy , quick , professional, nice attitude! ### 5/5 — Beautiful clothes, promptly delivered to your door *2026-02-28* 80% of my wardrobe is Reiss! Beautifully tailored, for work and play. Love Reiss 🥰 ### 5/5 — Super-elegant *2026-02-19, version 2.0.12* Once again Reiss scores with timeless style and great quality ### 5/5 — Amazing quality and price *2026-02-10, version 2.0.11* Great customer service, amazing range and great quality and style. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*