# Rejseplanen — user reviews > 149 indexed App Store user reviews of Rejseplanen by Rejseplanen A/S, rated 4.36/5 from 125 ratings. - Source: https://appshunter.io/ios/app/rejseplanen/id317007942/reviews - App overview in markdown: https://appshunter.io/ios/app/rejseplanen/id317007942.md - Rating breakdown: 5★ 83 · 4★ 25 · 3★ 6 · 2★ 5 · 1★ 7 ## What do users think of Rejseplanen? Overall sentiment: mixed **Pros** - 👍 Easy to use - 🗺️ Handy route planner - 📍 Live transit info - ✅ Shows platform - 💡 Well thought out - 💯 Fantastic and accurate - 👌🏾 Great for getting around - 👍🏾 Easy to follow - 🙌🏾 Super - 👍🏼 Amazing app - 📍 Real-time map - ✅ Makes travel easy - 😊 Very useful - 💯 Essential for travel - 👍🏼 Good information - ✅ Great for planning - 👍🏾 Reliable - ✅ Makes journeys easy - 👍🏼 Good app - ✅ Works - 👍🏾 Helpful for life in Denmark - ✅ Best option for travel planning - 👍🏼 Excellent - ✅ Better than web - 👍🏾 Intuitive and easy to see data - ✅ Great job - 👍🏼 Fantastic functionality - ✅ Always reliable - 👍🏾 Indispensable - ✅ Life saving app - 👍🏼 User-friendly and extensive - ✅ Awesome design - 👍🏾 Easy to navigate - ✅ Good information - 👍🏼 Superb app - ✅ Stress-relieving - 👍🏾 Loads of options - ✅ Easy to find info - 👍🏼 Great for planning trips - ✅ Integrates mass transit - 👍🏾 Must have for travel - ✅ Accurate timings - 👍🏼 Good for daily commute - ✅ Great app - 👍🏾 Gets from A to B - ✅ Fantastic - 👍🏼 Reliable - ✅ Must if living/visiting - 👍🏾 Highly recommend - ✅ Very good and convenient - 👍🏼 Amazing - ✅ Good app **Cons** - 🐛 Totally unreliable - 🐛 App never updated - 🐛 Utterly useless - 🐛 Major bug with tickets - 🐛 Screen goes black - 🐛 App unresponsive - 🐛 Broken support link - 🐛 Crashes - 🐛 Can't buy tickets - 🐛 Blocked request error - 🐛 Extremely frustrating - 🐛 Missed cheap tickets - 🐛 Annoying and poor performance - 🐛 Very basic - 🐛 Advertised features don't work - 🐛 Impossible to rely on - 🐛 For langsom (too slow) - 🐛 Poor real-time information - 🐛 No quick feedback - 🐛 Needs lots of improvements - 🐛 Not updated - 🐛 Trains cancelled, app shows on time - 🐛 Worthless - 🐛 High latency - 🐛 Regularly crashes - 🐛 Awful performance - 🐛 Severely disappointed - 🐛 Freezes or crashes - 🐛 Destination algorithm needs adjustment - 🐛 Routing has not reflected delays - 🐛 Complicates making connections - 🐛 Missed connections - 🐛 Slower than optimal routes - 🐛 Won't register destination - 🐛 Only shows routes from current to current location - 🐛 Frustrating - 🐛 Struggles with time zones - 🐛 Data roaming too expensive - 🐛 Schedule disappears offline - 🐛 Expensive journeys - 🐛 Can't work out cheaper fares - 🐛 Train system signage is awful - 🐛 System doesn't take into account tourists - 🐛 Starts up slowly - 🐛 Doesn't always update - 🐛 Usually correct - 🐛 Alt for langsom (too slow) - 🐛 Search function extremely slow - 🐛 Not tourist friendly - 🐛 Hard to navigate outside city core - 🐛 Ticket prices unclear - 🐛 Limitations - 🐛 Not working - 🐛 Server can't be reached - 🐛 Retarded - 🐛 Crashing every time - 🐛 Bad - 🐛 Makes me late for school - 🐛 Hate it - 🐛 Location tracking settings - 🐛 Bicycle carriage info wrong - 🐛 Øv (Bummer) - 🐛 Can't open after update - 🐛 Prefer older version - 🐛 Leave Later button missing - 🐛 Need to go into each option for walking distance - 🐛 Little improvement over old version - 🐛 Language independent of system language needed - 🐛 Can't see direction on map - 🐛 Does not work outside Denmark - 🐛 Crasher - 🐛 Freezes and crashes constantly - 🐛 Room for improvement - 🐛 Features slow - 🐛 Favourites and Timetable white screen - 🐛 Maps showing station/stop are rubbish **Commonly reported bugs** - Issues getting tickets to Sweden from Copenhagen - Harbour bus app never gives accurate information - Boats often cancelled and app never updated - Activating Bornholm (BAT) ticket causes screen to go black and app to be unresponsive - App keeps crashing - Error message: 'this request is blocked' when trying to buy tickets - Alarm notifications for delays or cancellations do not work - App is too slow - Real-time information is poor - Trains cancelled, app shows them as on time - App has high latency - App regularly crashes - App freezes or crashes - Destination algorithm needs adjustment and accuracy check - Routing has not reflected train or bus delays - App won't register destination or current location accurately - App shows routes from current location to current location only - App sometimes struggles to adjust correctly to different time zones - Schedule disappears when disconnected from the internet - App doesn't always update, but usually correct - Search function is extremely slow - App is too slow - Advertised features (alarm notifications) do not work - App crashes constantly after updates - App freezes and crashes constantly - App doesn't work outside Denmark - App can't be opened after update on iPhone 4 iOS 7.1 - Bicycle carriage feature gives wrong info - App doesn't have 'Leave Later' button visible - Walking distance requires going into each option - App crashes every time you need to open it - App fails to search/show journeys, server can't be reached **Most requested features** - Improve payment options (Apple Pay, Google Pay, Credit Card) - Integrate Danish Mobile Pay - Better map display - Add bus traffic to pulldown map - Second language option - More information on ticket prices - Enable credit card payments for international users - Improve tourist friendliness - Offline trip availability - Connect to DOT app for ticket buying - Function to enter desired arrival time - Improve destination algorithm accuracy - Fix GPS location issues - Allow location tracking only when in use - Fix bicycle carriage routing - Bring back 'Leave Later' button - Show walking distance at a glance - Allow app language independent of system language - Show direction on map - Improve app performance outside Denmark - Fix crashing after updates - Improve map display for directions to station/stop ## Newest reviews (13 of 149) ### 3/5 — Appen er ustabil på iOS version 15.8.3 *2024-08-20, version 8.2.3* Appen er ustabil på iOS 15.8.3 iPhone 7,Når du klikker på appen, åbner den i ca. 1 s og lukker derefter og forbliver åben i baggrunden af operativsystemet. ### 2/5 — Landscape. *2024-05-20, version 8.2.3* Hvorfor kan man nu kun se Rejseplanen på “højkant”. Det er MEGET irriterende, når man åbner den på en iPad. ### 4/5 — Great app. Payment options could be improved. *2023-09-04, version 8.1.0* This is one of the best transit apps I have used. Great use of maps and the arrival time option is a hand option. I would give it 5/5 if it was easier to pay for the ticket. As a tourist I would like to be able to use Apple or Google pay or enter a credit card. If the app supported all the options directly, including of course the Danish Mobile pay, it would be perfect. ### 5/5 — Great App…must have *2023-08-15, version 8.1.0* Fantastic and mostly accurate!!! ### 5/5 — Perfect *2023-07-07, version 8.1.0* Very Good ### 5/5 — Convenient app for tourists *2023-06-09, version 8.0.2* Good and thought-through app for commenting in Copenhagen, works really well. There’s some little things I would add, for example maybe a PDF version of public transport map, just in case. And better integration for public transport outages. We were waiting for a bus that never came because of the planned outage and there was only a message in Dutch in the app. Would be nice if app wouldn’t show this bus route in the first place, or the english translation of the message. ### 5/5 — The Best! *2023-06-01* Love it, Well thought out. Thank you! ### 3/5 — Good App *2023-04-25, version 8.0.2* Good to use it in Denmark. But it would be nice if you could search for train connection outside Denmark like e.g. to Göteborg or Hamburg without using the map. It is complicated to use the map. You need to tap precisely on the station. Otherwise you re getting errors. ### 5/5 — Great app helping us get around Copenhagen *2023-04-15, version 8.0.2* Downloaded the app for a three day trip. Very straightforward to use and easy to follow which train/bus/metro to take from where to where ### 5/5 — Useful and updated *2023-04-01, version 8.0.2* I like that it shows constantly when trains are cancelled or delayed. Very friendly interface. ### 5/5 — Travel app *2023-03-31, version 8.0.2* Good app to plan and travel in Denmark ### 5/5 — Great App…must have *2023-02-28* Fantastic and mostly accurate!!! ### 5/5 — The Best! *2023-01-28, version 8.0.1* Love it, Well thought out. Thank you! ## Most critical reviews (10 lowest-rated) ### 1/5 — Instability *2026-01-18, version 8.2.3* This application exhibits immense signs of instability, including crashes and freezing on nearly every larger update. ### 1/5 — Cant understand place names *2025-05-26, version 8.2.3* Its not possible to search for places, we need to search for place from google maps then copy paste its address to rejseplanen. ### 1/5 — Horrible *2024-09-11, version 8.2.3* th buses are never on time, ane the app will not let you know. So i was always late for work. ### 1/5 — Not good *2024-06-30, version 8.2.3* Not good, I book time but not same time I want to go, all time wrong ### 1/5 — Totally unreliable *2024-01-25, version 8.1.0* I rely on the harbour bus to get to and from work and the app never gives accurate information. The boats are often cancelled and the app is never updated. Utterly useless! ### 1/5 — Major bug with BAT tickets. *2023-01-31, version 8.0.1* When activating a Bornholm (BAT) ticket the screen goes completely black and the app is unresponsive. The link to get support in the App Store is broken and goes nowhere. ### 1/5 — Crashes *2022-12-16, version 7.5.1* Keeps crashing! ### 1/5 — Worst transportation app ever !! *2022-08-29, version 7.5.1* Inaccurate , too short time between change of trains , so you miss them , very confusing to understand the schedule when you are in a hurry. ### 1/5 — Can’t buy tickets *2022-05-23, version 7.5.1* For some reason I keep getting a “this request is blocked” error message when trying to buy tickets. This has happened multiple times over the last week when I’ve tried to buy tickets. It is EXTREMELY frustrating. I have missed out of 3 “cheap” orange tickets because of the error message and means I need to go to the station to buy and set aside more time. Extremely annoying and poor performance ### 1/5 — Not trustable *2022-04-04, version 7.5.1* I’m waiting the bus (18 emdrup torv) from more than 55 minute, but the app still showing the wrong schedule (which is every 5 - 7 minutes) ## Most praised reviews (10 highest-rated) ### 5/5 — very good *2025-11-01, version 8.2.3* I love this app, it's very friendly for user. I'm a tourist and use this app to go around Copenhagen easily ### 5/5 — Trip planner *2025-08-10, version 8.2.3* Very handy to help you plan out your route through public transport that includes busses metro local s trains and regional trains. Had some issues getting tickets to go to Sweden from Copenhagen. ### 5/5 — Must have *2025-01-20, version 8.2.3* We are tourists and we visited Copenaghen for 5 days, this is the app we mostly used during that time, no doubt about it. Very usefull even since it allows you to use the maps to track where you are starting from and arriving at even not direct bus stops or rails. It even shows you all delays of pubblic transport. It always use the best route if used correctly We used it even to move from Copenaghen to billund one day. ### 5/5 — so simple *2024-11-05, version 8.2.3* live transit info and easily shows what platform to go to as well ### 5/5 — Optimal *2024-09-29, version 8.2.3* Bietet wirklich gute Auskünfte / ist super zu bedienen! ### 5/5 — Great helper *2024-06-04, version 8.2.3* This app has been extremely helpful in previewing transportation from an apartment where we will stay to several tourist visits we wish to make. Additionally just using the Copenhagen public transportation system is made easier. I highly recommend its use for any visits you may make to Copenhagen and the surrounding areas. ### 5/5 — The Best! *2024-04-27, version 8.2.3* Love it, Well thought out. Thank you! ### 5/5 — Perfect!! *2024-04-11, version 8.2.3* Really simple to use and just saved me so many times. ### 5/5 — Great app *2024-02-02, version 8.1.0* It’s a great app and helped me a lot during our visit in Denmark. Thank you. ### 5/5 — Great *2024-01-25, version 8.1.0* great application, it's the first time I use it, but I am very pleased --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*