# Rekab Solutions Company — On-Demand Transit in KSA

> On-demand shared transit service for convenient, technology-enabled travel. (iPhone/iPad app by Via Transportation, Inc..)

- Source: https://appshunter.io/ios/app/rekab-solutions-company/id1485389979 (this page in markdown: same URL + `.md`)
- Developer: [Via Transportation, Inc.](https://appshunter.io/developer/657777018)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.80/5 from 2,084 App Store ratings · 106 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 134 MB
- Languages: American English, Arabic
- Released: 2019-11-21
- Data updated: 2026-08-12
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/rekab-solutions-company/id1485389979/reviews.md

## What is Rekab Solutions Company?

On demand travel when you need it, where you need it.

Just download the Rekab app today, book your seat and go where you want, when you want. It is as easy as click and go.

Our intelligent service allows passengers to share their journey with others going their way. Book a journey and our powerful algorithm matches you with a premium vehicle that will pick you up at a convenient spot. Rekab is a new model of on-demand transport - a technology-enabled vehicle that comes to you, when and where you need it.

Where does Rekab operate?
To know about that, please contact Rekab customer service on 920000354 or at Support@rekab.sa.


How does Rekab work?
- Rekab is an on-demand travel concept that takes multiple passengers heading in the same direction and books them into a shared vehicle. Using the Rekab app, input your address and we’ll match you with a vehicle going your way. We’ll pick you up and drop you off at your requested destination. Our smart algorithms provide journey times that are comparable to a taxi and much more convenient than other modes of travel.

How long will I wait?
- You'll always get an accurate estimate of your pick-up ETA before booking. You can also track your vehicle in real time in the app.

How many passengers will I share a vehicle with?
- The number of passengers you will share a journey with varies based on capacity and your chosen destination!

Try this new on-demand transport app that is guaranteed to change the way that you think about travelling. We look forward to seeing you on your next journey. Just click and go!

Love our app? Please rate us! Questions? Email us at [SAPTCO.bus@kaust.edu.sa] for KAUST or [Support@rekab.sa] for other services.

## Key features

- On-demand ride booking
- Shared journeys
- Intelligent matching algorithm
- Real-time vehicle tracking
- ETA estimates
- Premium vehicles

## What do users think of Rekab Solutions Company?

Overall sentiment: negative

**Pros**

- 👍 Comfortable and spacious cars
- 💰 Affordable prices
- 🤝 Friendly and courteous drivers

**Cons**

- ⏱️ Long waiting times for rides
- 🚗 Drivers picking up other passengers before dropping off
- 🗺️ Poor navigation and driver conduct
- 💰 Significant price hikes without added benefits

**Commonly reported bugs**

- Rides being canceled or drivers not showing up
- Drivers dropping off at incorrect locations

**Most requested features**

- More vehicle options with similar comfort levels
- Improved app navigation and mapping
- Better driver training and screening

## Recent user reviews (10 of 106)

All indexed reviews: https://appshunter.io/ios/app/rekab-solutions-company/id1485389979/reviews.md

### 1/5 — Unreliable App and Unprofessional Service

*2025-12-07, version 4.20.4*

The app is inconsistent both in terms of rides, and availability. The customer service is extremely unresponsive and unhelpful. The wallet “feature” doesn’t work at all, after charging the wallet there’s nothing to select to be able to use the money you charged and somehow it’s still not removed from the app. 

Contacting customer service for a refund is an extremely lengthy and frustrating process of re-explaining the issue over and over again any time you try to get an update. The issue remains unresolved and the Rekab team’s only response is dragging it out with a “it’ll be issued as soon as possible” even though it’s going to be a whole month since the complaint was first issued.

Highly advise against using Rekab, extremely unreliable service, broken features, high prices for shared rides, and unsupportive customer service. I will simply stick with the actually reliable ride-sharing apps with their great customer support.

### 1/5 — الدمام

*2025-08-13, version 4.20.4*

A very bad experience that I will not repeat. Despite the long waiting time in this tiring atmosphere, he did not stick to the location specified for him and then cancelled the trip on his part.

### 5/5 — Best over all competitors

*2025-08-07, version 4.20.4*

Rekab is the best taxi app I’ve used in Saudi Arabia. It’s reliable, easy to use, and always on time. Highly recommended!

### 5/5 — Minal

*2025-07-10, version 4.17.109*

It is so good to move in camp..

### 1/5 — complaint

*2025-07-06, version 4.17.109*

I'm upset. I always use Rakab. I don't know why it's become bad. There's always a problem the driver creates regarding the location, although I'm 100% sure that it's true because I use it in all applications. No one complains about it. Today my ride was 17 riyals, but the driver took 22 riyals from me without telling me.

### 4/5 — Never works

*2025-02-21, version 4.17.2*

Most of the time there isn’t any Rekab a left and always on high demand you should add more taxis

### 1/5 — Worst app

*2024-09-12, version 4.17.2*

It takes so long to be able to find a ride and then once you finally find a ride they go pickup other people before dropping you off. Every time I try booking a ride I get the same message, “we are experiencing a high level of demand please try again in a few minutes.” WORST APP EVER

### 2/5 — Usually pretty okay..

*2024-08-31, version 4.17.2*

Usually rekab is pretty okay, but TWICE the driver hasn’t come all the way to the stop and has instead stopped at the beginning of the car park or the top of the street, then turned around and left, and I got a notification that said we ‘missed it’. 

Pretty good app, I think they just need to hire some better drivers.

### 3/5 — Was a Good app

*2024-07-15, version 4.17.2*

I had a several rides with Rekab app. But from a while ago it won't open, just keep downloading, after a several tries it open but the whole map is gray and saying (your pickup location is out of service zone.

But I think the app serves only King Abdullah of science and technology

### 1/5 — It’s a hit or Miss

*2024-07-07, version 4.17.1*

I just booked a ride to my location, and waited 20 minutes. It said the driver was there. I looked and could not find him. It turns out he parked on another street, about a 7 minute walk. As I was walking to where he was parked, I called him three times, each time saying he was unavailable. Just as I was about to reach his spot, the app told me he left as he could not find me. So, he couldn’t pick up his phone to answer my phone call but had access to his phone to cancel my ride? I am now waiting ANOTHER 20 minutes for a new ride. I hope this app in the future hires drivers that are actually competent.

## Frequently asked questions about Rekab Solutions Company

### What is Rekab Solutions Company?

Rekab Solutions Company provides an on-demand transit service where passengers heading in the same direction can share a vehicle. The app uses a powerful algorithm to match you with a premium vehicle that picks you up at a convenient spot and takes you to your requested destination, offering a new model of transport.

### How does the Rekab app work?

To use the app, you simply download it, book your seat, and input your address. The app's intelligent algorithms will match you with a shared vehicle going your way. You will be picked up and dropped off at your requested destination, with journey times comparable to a taxi.

### How much does Rekab cost?

The provided description does not explicitly state the pricing model for Rekab. However, it is listed as a 'free with in-app purchases' monetization model, suggesting the app itself is free to download and use, with potential costs associated with booking rides or premium features.

### Where does Rekab operate?

The exact operational areas for Rekab are not detailed in the description. For information on where Rekab operates, you are advised to contact Rekab customer service directly via phone at 920000354 or email at Support@rekab.sa.

### What are the benefits of using Rekab?

Rekab offers the convenience of on-demand travel when and where you need it. By sharing your journey with others going in the same direction, it provides an efficient and technology-enabled transport solution. You can expect accurate pick-up ETAs and real-time vehicle tracking.

## Version history (last 5 releases)

### 4.29.1 — 2026-08-09

Performance improvements and bug fixes

### 4.27.12 — 2026-06-11

Performance improvements and bug fixes

### 4.27.1 — 2026-05-07

Performance improvements and bug fixes

### 4.26.12 — 2026-04-21

Performance improvements and bug fixes

### 4.26.10 — 2026-03-11

Performance improvements and bug fixes

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## More apps by Via Transportation, Inc.

- [Via — smarter mobility.](https://appshunter.io/ios/app/via-smarter-mobility/id657777015)
- [Via Driver](https://appshunter.io/ios/app/via-driver/id1121194508)
- [ArrivaClick - Powered by Via](https://appshunter.io/ios/app/arrivaclick-powered-by-via/id1200453687)
- [Newcastle Transport On Demand](https://appshunter.io/ios/app/newcastle-transport-on-demand/id1329380356)
- [Keoride NSW](https://appshunter.io/ios/app/keoride-nsw/id1351762596)
- [Shuttle - powered by Via](https://appshunter.io/ios/app/shuttle-powered-by-via/id1409632394)

All apps by Via Transportation, Inc.: https://appshunter.io/developer/657777018

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*