# Related Connect

> Residential portfolio app for residents to manage home access, services, and community. (iPhone/iPad app by Related Companies.)

- Source: https://appshunter.io/ios/app/related-connect/id1436638900 (this page in markdown: same URL + `.md`)
- Developer: [Related Companies](https://appshunter.io/developer/1675345266)
- Category: Utilities, Lifestyle
- Price: Free
- Rating: 4.80/5 from 1,735 App Store ratings · 34 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 86 MB
- Languages: British English, Dutch, French (France), German (Germany), Italian, Norwegian Bokmål, Polish, European Portuguese, European Spanish
- Released: 2018-09-27
- Data updated: 2026-08-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/related-connect/id1436638900/reviews.md

## What is Related Connect?

Related Connect is a personalized mobile app for residents who live in our residential portfolio. The app offers seamless access to your home while on the go. It’s your Related world, in one amazing app.

Stay connected to your Related Life from the palm of your hand.

If you’re not already a resident, discover us at www.related.com to learn more.





App Features:


Account
◦ Manage payments and view billing history.
◦ Update and add preferred payment methods.
◦ Enroll in autopay.
◦ Update your preferences.


Services
◦ Log a maintenance request.
◦ Authorize new guests.
◦ Book amenities in your building.
◦ View your building’s staff directory, including new members.
◦ Contact your building team.


Discover
◦ Learn about new and upcoming offers in your building and community.
◦ Find benefits relevant to you.
◦ RSVP to events in your community.

## Key features

- Manage payments and billing
- Log maintenance requests
- Book building amenities
- Authorize guests
- Discover community offers and events

## Recent user reviews (10 of 34)

All indexed reviews: https://appshunter.io/ios/app/related-connect/id1436638900/reviews.md

### 5/5 — Maintenance tracking is a game changer

*2026-06-07, version 25.02.05*

A few months in and I can say: I love being able to see exactly when someone is coming and what's been done. No more wondering if my request got lost. Highly recommend.

### 1/5 — Can’t sign in anymore as Tenant

*2026-04-26, version 25.02.05*

I am unable to sign in anymore using my regular email. How am I supposed to ask for maintenance help for my apartment???

### 1/5 — Horrible

*2026-03-06, version 25.02.05*

I had an awful experience with this app. It logged me out and told me to sign back in using my business email. When I tried both my business email and the regular email I had been using before, the system said neither was recognized. When I tried to report the issue, the app just kept telling me to make sure I was using the correct email, which wasn’t helpful at all. There’s basically no real support available through the app.

Overall, the app feels terribly designed and extremely frustrating to use. It seems like they have no intention of fixing the problems. Now, instead of handling things easily in the app, I have to contact people by phone or email, and if I’m not home I can’t even talk to anyone in person. The response time is often very slow. The only useful thing about the app used to be submitting maintenance requests, but now even that feels unreliable.

### 1/5 — Absolutely Horrible

*2026-03-04, version 25.02.05*

App logged me out den told me to sign in using business email I put my regular email I had in before the one they logged me out of and it’s saying that my email isn’t recognized in any of the building system. When your press report it just tells you to make sure you’re using the correct email. There’s no real way to get help or support on this app. App is disgustingly horrible and just down right bad and they have no plans on fixing it clearly just a waste now u have to go talk to ppl and call and send emails of your not home to physically talk to anyone and sometime the response time is very long. Other than when I can just submit a maintenance request in the app and it gets done

### 1/5 — Horrible

*2025-12-06, version 25.02.05*

After being on for a few years telling me that I need to put in my business email as I am a resident .. this makes no sense sent numerous emails to no avail Horrible app

### 1/5 — Keeps crashing

*2025-10-21, version 25.02.05*

This app keeps refreshing and going back to the previous step every 5 seconds.

### 1/5 — Buggy

*2024-06-04, version 24.02.13*

Can't add a maintenance request from the app

### 1/5 — No Face ID

*2024-02-12, version 23.11.08*

This app logs me out every few days and doesn’t support Face ID.

### 1/5 — Poor user functionality

*2023-12-06, version 23.11.08*

They removed mobile key, this is literally the worst app ever because they removed core functionality. Whichever product manager, development studio and devs created this; this is an insult to the craft of making good apps

### 1/5 — Features removed

*2023-09-28*

Why did you remove the ability to open our apartment doors? And when is it coming back?

## Frequently asked questions about Related Connect

### What does the Related Connect app do?

The Related Connect app is designed for residents of a specific residential portfolio. It offers convenient mobile access to your home and allows you to manage various services, such as payments, maintenance requests, and amenity bookings. You can also discover local offers and community events through the app.

### What are the key features of the Related Connect app?

Key features include managing payments and billing history, updating payment methods, enrolling in autopay, logging maintenance requests, authorizing guests, booking building amenities, viewing staff directories, and discovering new offers and events within your community.

### Is the Related Connect app free to use?

Yes, the Related Connect app is provided free of charge to residents of the specified residential portfolio. There are no in-app purchases or advertisements mentioned.

### Who is the target audience for this app?

The app is specifically for residents who live in the designated residential portfolio. It aims to provide them with a seamless and connected experience to their home and community life.

### How can I use the app to manage my home services?

You can easily log maintenance requests directly through the app. Additionally, you can authorize new guests who need access to your residence and book various amenities available within your building.

## Version history (last 5 releases)

### 25.02.05 — 2025-04-04

Bug fixes

### 24.02.13 — 2024-04-10

- Bug Fixes and Improvements

### 23.11.08 — 2023-12-06

- Bug fixes
- Caching improvements for a snappier app!

### 23.06.27 — 2023-09-21

- Bug fixes
- UI Updates

### 23.06.14 — 2023-06-20

Fixed a bug that prevented users from linking and controlling their Lutron lights and shades bridge.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*
