# Relay \| Business Banking — Banking.* Bills. Invoices.

> Online business banking for small businesses with cash flow control and expense management. (iPhone/iPad app by Relay Financial Technologies Inc.)

- Source: https://appshunter.io/ios/app/relay-business-banking/id1454115640 (this page in markdown: same URL + `.md`)
- Developer: [Relay Financial Technologies Inc](https://appshunter.io/developer/1454115639)
- Category: Finance, Productivity
- Price: Free
- Rating: 4.80/5 from 3,475 App Store ratings · 183 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 105 MB
- Languages: American English
- Released: 2020-03-25
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/relay-business-banking/id1454115640/reviews.md

## What is Relay | Business Banking?

Relay is digital banking* built to give self-made business owners the tools and know-how to be great with money.

Connect your accounts, cards, bills, invoices, expenses, funding, and more together in one place with no hidden fees and replace financial guesswork with real visibility.

• Up to 20 checking accounts to organize taxes, payroll, profit, and more.
• Auto-transfer rules by percentage or dollar amount.
• Up to 50 Visa® debit cards** with built-in spend controls.
• Automatic receipt collection and expense categorization.
• Flexible payment methods, including ACH, wires, and checks.
• Invoices and payment requests with automated follow-ups.

Trusted by over 150,000 businesses across America. Learn more at relayfi.com

*Relay is a financial technology company and is not an FDIC-insured bank. Banking services provided by Thread Bank, Member FDIC.
**The Relay Visa® Debit Card is issued by Thread Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc. and may be used anywhere Visa debit cards are accepted.

## Key features

- 20 checking accounts for expense segregation
- Multiple debit/credit cards with spend policies
- 1.5% cash back on credit card purchases
- Savings accounts with up to 3.00% APY
- ACH, wire, and paper check payments
- Automated money transfer rules

## What do users think of Relay | Business Banking?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 🚀 Great for business banking
- 🚀 Helpful customer service
- 🚀 Useful features like virtual cards
- 🚀 Profit First integration

**Cons**

- 🐛 App crashes and bugs
- 🐛 Slow check deposit times
- 🐛 Account freezing and verification issues
- 🐛 Poor communication from support
- 🐛 Unreliable transactions and transfers

**Commonly reported bugs**

- App crashes on iOS 26 update
- Inability to log in after updates
- Transactions not showing up in app
- Accounts being randomly frozen
- Delayed wire transfer processing

**Most requested features**

- Add Zelle integration
- Improve app performance and stability
- Increase deposit and transfer limits
- Allow customization of debit card designs
- Provide better account management tools

## Recent user reviews (10 of 183)

All indexed reviews: https://appshunter.io/ios/app/relay-business-banking/id1454115640/reviews.md

### 5/5 — ADHD Approved!

*2026-08-14, version 2.45.0*

We moved our banking from a local bank to Relay… tisk tisk

But here’s the thing - we’re in the 21st century. That doesn’t mean “online access” is enough for a business. Having free control of access and movement within the various accounts is necessary - and with Relay, doable.

While I have a couple gripes with customer service and access to a person, the user system excels and let’s my brain do what it needs to do to stay on top of our various goals as a small business. Your banking shouldn’t revolve around a single account where you hope you have enough for such and such. With Relay, you don’t have to live that way.

### 5/5 — Easy

*2026-08-11, version 2.45.0*

Using Relay makes business easy! It has been a great change from traditional banking.

### 1/5 — STAY AWAY

*2026-08-09, version 2.44.0*

Do not bank with Relay. they closed my account within weeks of opening with them after presenting 0 reasoning behind it. My money was frozen and thousands of dollars I still no longer have access too months down the line. The customer service does not help at all and there is no movement. My money is locked away from me after working hard to get it. Avoid this bank at all costs.

### 1/5 — Worst bank ever

*2026-08-07, version 2.44.0*

Poor support, trash software, too many limitations, no integration with zelle, no atm, no checks. Customer service is bad, long wait times, will drop call in the middle without call back. They dont care about customers.

### 2/5 — VPN!!!

*2026-08-06, version 2.44.0*

Stop asking for confirm my phone when I use a vpn. Get your security in order. This isn’t my issue

### 5/5 — Fast and Easy!

*2026-08-06, version 2.44.0*

As a freelance music artist with an extremely unpredictable schedule, finding a bank that can handle my unusual financial situation was a nightmare. Relay as fast, easy, and has extremely generous daily limits! It has solved many headaches for me!

### 1/5 — Constant issues

*2026-07-16, version 2.43.0*

The app has only worked briefly since downloading it. Now, after opening the app, I get stuck on the green screen that says “relay”. Will never load past that. I’m having to login to my browser constantly, which is frustrating. I’ve done all the troubleshooting I can, including deleting and reinstalling.

### 5/5 — Running multiple businesses

*2026-06-26, version 2.43.0*

They try to make it easy when you have multiple businesses to run!!

### 1/5 — Horrible and slow

*2026-06-22, version 2.43.0*

This has been the worst banking experience I’ve ever had as a business. I signed up because I liked the ability to have multiple account accounts connected to one to account for separate departments, perfect! BUT- they take 7+ BUSINESS DAYS to process deposits and if you ask for a supervisor they put you on ETERNAL HOLD. Can hardly understand who you’re speaking with and they are RUDE. Not worth it! Going back to local credit union. I read on Reddit today people even have accounts and funds frozen for no reason. Not worth the risk! And it’s actually Thread Bank backing it. This is a fintech front.

### 1/5 — Run the other way

*2026-06-20, version 2.43.0*

I tried this bank for my business because I was recommended this bank. I haven’t even had this account for more than 3 months and while I’m working I check my account to see they allowed a $200 fraud charge from Kuwait into my business account. The very money that was needed for my supplies. Without reaching out or flagging it (because I never made any international purchases either) they just processed the payment. I had to wait the day after to call them just for them to tell me that a temporary credit would be coming on my account in 2 weeks - even though the money was taken out asap - so it’s been a couple days and I still don’t have a credit or the money that was taken from my account. They also said they don’t do any correspondence by email only by mail and it can take up to 3 months for them to process my dispute (as if it’s not already fraud there’s nothing to discuss!!) and if my case comes back as denied then they will reverse the charge so immediately I am so beyond disappointed I missed my rent payment due to the month not being there and $200 that’s rightfully mind I have missing and can not use at all towards my business the way I wanted to. Immediately cancelling after I get the deposit because you should not be offering services to business if you can’t even do a good job at maintaining business accounts!!

## Frequently asked questions about Relay | Business Banking

### What does Relay | Business Banking do?

Relay provides online business banking services designed to give small business owners complete control over their cash flow. It offers features like multiple checking accounts for earmarking funds, customizable debit and credit cards with spending policies, and various payment methods including ACH, wires, and paper checks. The platform also includes automated money management tools and offers rewards and interest on savings.

### What are the key features of Relay?

Key features include the ability to create up to 20 checking accounts to separate funds for operations, payroll, and taxes. Users can issue multiple debit and credit cards with built-in spend policies to organize spending by team or project. The app also offers 1.5% cash back on credit card purchases, savings accounts with up to 3.00% APY, and automations for money movement.

### Is Relay | Business Banking free to use?

Based on the provided information, the app is listed as 'free'. This suggests that there are no upfront costs or subscription fees to use the core banking services. However, it's always advisable to check the official website for any potential fees associated with specific transactions or services.

### Who is the target audience for this app?

This app is designed for small business owners who need a robust and flexible banking solution. It's particularly beneficial for those who want to meticulously organize their spending, manage cash flow effectively, and potentially grow their reserves through interest-earning savings accounts and cash back rewards.

### How are funds insured with Relay?

Funds on deposit with Relay are insured up to $3 million through Thread Bank, Member FDIC, via a deposit sweep program. Your deposits at each program bank are eligible for FDIC insurance up to $250,000, inclusive of any other deposits you may hold at that bank in the same ownership capacity.

## Version history (last 5 releases)

### 2.45.0 — 2026-08-10

This release makes it easier for teams to manage money together. You can now write checks across multiple accounts, with a guided setup that walks you through limits, security, and admin assignments, along with a dedicated checkbooks settings tab and an easy way to order more checks. Managing money across accounts is simpler too, with reusable split-deposit templates, instant validation, and cross-org transfers between your accounts.

We've also added payment approvals, so you can review pending and rejected transactions, send payments for approval directly from bill pay, and set up approval rules that fit your team. Alongside this, we've made it easier to manage your team's access by letting you reassign users to custom roles and offering helpful guidance when inviting new members.

Finally, this update brings more control over your cards and accounts—freeze a card, edit nicknames, update account details, and view transactions—plus a new notification option for check approvals and a range of design and usability improvements to make everyday tasks feel smoother.

### 2.44.0 — 2026-08-04

This release makes it easier for teams to manage money together. You can now write checks across multiple accounts, with a guided setup that walks you through limits, security, and admin assignments, along with a dedicated checkbooks settings tab and an easy way to order more checks. Managing money across accounts is simpler too, with reusable split-deposit templates, instant validation, and cross-org transfers between your accounts.

We've also added payment approvals, so you can review pending and rejected transactions, send payments for approval directly from bill pay, and set up approval rules that fit your team. Alongside this, we've made it easier to manage your team's access by letting you reassign users to custom roles and offering helpful guidance when inviting new members.

Finally, this update brings more control over your cards and accounts—freeze a card, edit nicknames, update account details, and view transactions—plus a new notification option for check approvals and a range of design and usability improvements to make everyday tasks feel smoother.

### 2.43.0 — 2026-06-12

This release introduces a redesigned mobile payments experience, with a new payments landing page and a central hub for managing payment methods, payees, and accounts across ACH, wires, and checks. We've added smarter balance checks, improved international wire handling, and introduced temporary virtual (prepaid) cards. We've also strengthened account security and fixed a range of issues to make everyday tasks like payments and onboarding more seamless.

### 2.42.0 — 2026-05-19

This release introduces a redesigned mobile payments experience for eligible users, with clearer steps for choosing accounts, payees, payment methods, reviewing details, and confirming payments. We’ve also improved mobile registration, statement download access, bill action permissions, ACH cutoff time support, and fixed several registration and usability issues for a smoother app experience.

### 2.41.0 — 2026-05-07

This update improves navigation, forms, and overall performance for a smoother, more reliable experience. We’ve also enhanced permissions and account controls for greater flexibility, and fixed several issues to make everyday tasks like payments and deposits more seamless.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*