# Relay Copilot — Relay Courier Delivery > Delivery route guidance for couriers from pitstop to destination. (iPhone/iPad app by Relay Technologies Ltd.) - Source: https://appshunter.io/ios/app/relay-copilot/id6450905421 (this page in markdown: same URL + `.md`) - Developer: [Relay Technologies Ltd](https://appshunter.io/developer/1695619834) - Category: Business, Navigation - Price: Free - Rating: 2.02/5 from 581 App Store ratings · 108 written reviews indexed - Age rating: 12+ - Requires: iOS 18.0 · 326 MB - Languages: American English - Released: 2023-10-27 - Data updated: 2026-08-24 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/relay-copilot/id6450905421/reviews.md ## What is Relay Copilot? Relay Copilot for couriers. Copilot will help guide you to collect your deliveries from a Relay pitstop, then navigate you to their destinations. ## Key features - Delivery collection guidance - Navigation to destinations - Route optimization - Pitstop management ## Recent user reviews (10 of 108) All indexed reviews: https://appshunter.io/ios/app/relay-copilot/id6450905421/reviews.md ### 3/5 — Courier car driver *2026-08-15* There is money to be made in my area if you put the hours in and are very efficient. Sometimes the routes take longer or you have to travel to a further pit stop to what you expected and none of these extra costs are considered. Sometimes routes have rediculous prices and after tax sometimes if haven’t done enough hours it’s not worth it. The app Navigation is really poor and it’s not accurate the app can also be glitchy and delivery photos fail to go through. ### 1/5 — Unfair Delivery Disputes *2026-08-01* My experience with the Relay app has been very disappointing. I completed my deliveries and followed the required process, including taking two proof-of-delivery pictures as requested. Despite this, some customers reported that their parcels were not received, even though I had evidence showing the deliveries were completed. The communication and support from Relay have been frustrating. Drivers should have a fair investigation process where their proof and explanations are properly considered before serious decisions are made. Couriers work hard to deliver parcels correctly, and Relay needs to improve its support, communication, and review process so drivers are treated fairly. ### 1/5 — Do NOT be fooled *2026-07-24* Can you theoretically make good money, yes! Absolutely! HOWEVER. You have to be willing to play stupid games with traffic, pedestrians and all sorts of idiocy to keep up with their schedule sometimes. If you book two in a row, which you have to do to make any decent money and you’re more than 20 minutes late for whatever road related reason? Suspended for the day. Unlucky enough for it to happen more than once? 3 day ban. Now all of that sounds avoidable and for the most part it is, if it weren’t for the idiocy and incompetence of the support team. 50% of the time helpful, 50% will just copy and paste something generic which doesn’t help and close the chat on you, all of which is done during the time you’re meant to be driving. App will often send you miles off course, onto the wrong road, purely because, geographically it’s close. In road reality? Not so much. Good luck catching up after that. If you need to contact someone about an issue you have via email, good luck. They simply don’t respond. Are you desperate? Go for it. If not, find something that’ll annoy you far less. ### 1/5 — Unfair Delivery Disputes *2026-07-24* My experience with the Relay app has been very disappointing. I completed my deliveries and followed the required process, including taking two proof-of-delivery pictures as requested. Despite this, some customers reported that their parcels were not received, even though I had evidence showing the deliveries were completed. The communication and support from Relay have been frustrating. Drivers should have a fair investigation process where their proof and explanations are properly considered before serious decisions are made. Couriers work hard to deliver parcels correctly, and Relay needs to improve its support, communication, and review process so drivers are treated fairly. ### 1/5 — VERY deceptive earning potential *2026-07-08* Best thing about this app compared to others is how frequent you can withdraw earnings. Other than that Relay sets unrealistic expectations on the cost/effort it takes to execute deliveries. No easy way to cancel routes when delays occur without being locked out of booking routes as “punishment”. The time it takes to attend, load and complete routes isn’t factored into the “£17p/h” claim, as most routes as most will take more longer than stated. It’s easy work but when your planned 4 hour day turns into 7 hours and you’ve only got £60 and half a tank less of petrol to show for it, you’ll start questioning your choices. Easiest way to maximise your pay is to climb up the tiers (from bronze to platinum) as soon as possible. But even then you’ll end up with a delivery drop in the middle of a busy high street that you’ll risk a parking ticket to complete, even though the app doesn’t factor in (or compensate for) ease of resident access when putting routes together. ### 1/5 — Pathetic app performance and support *2026-07-06* This app is one of the worst app I found here. When I navigating between stops, the app keeps shuts down in the middle of nowhere. Then I have to find a parking place to get this sorted. Even after doing everything, the app keeps shuts down. And they don’t count this issue towards calculating the couriers performance score. Even after multiple queries for this issue, the support team always feeding back the same solution. Not working for me. Also the courier service fee which we receive is not fair and even close to minimum. How you calculate the payments? For a route having 24 stops then the rate will be close to £14? This isn’t not even £1/parcel. Each parcel has to be handed over safely and to avoid complaints we need to make call to customers. After all these, it may take up to 5mins/parcel for these type deliveries. Even very difficult to park my car as these address locates nearly where there is no designated parking bays. Tired of running marathons. If we miss to deliver the parcel on account of these, they will log this as performance issue. Not a friendly driver service from the company. ### 1/5 — I’m relay driver for 3 months *2026-06-26, version 1.90.4* I’ve been working here for three months now, and I can say for sure that they try to pay as little as possible. They might estimate a two-hour job, but you end up finishing in two hours and twenty minutes—meaning an extra 20–30 minutes of work. I contacted support asking for compensation, but they told me there wouldn't be any. If you compare this to Amazon, you usually finish at least ten minutes early (sometimes even sooner) and get paid much better; plus, if you do happen to finish late, the compensation makes it worth it. So, I wouldn't recommend this job. ### 5/5 — Really impressed with Relay *2026-06-24, version 1.89.0* I love that I can work in my area without having to commute to a depot miles away. I wouldnt trade that for Amazon flex or evri. ### 1/5 — Does not load *2026-06-21, version 1.89.0* The app does not load on my iPhone but loads on an android phone ### 5/5 — Very good *2026-06-20, version 1.89.0* I think the only issue is the app is very slow when taking pictures to confirm delivery other than it’s very good anyone complaining about this app this means you should find something else for you to do ## Frequently asked questions about Relay Copilot ### What is Relay Copilot? Relay Copilot is a business application designed to help delivery couriers navigate their routes. It guides users from a designated pitstop to collect deliveries and then directs them to the final destinations. ### What devices is Relay Copilot available on? The provided data does not specify device compatibility. However, it is generally available on mobile platforms for business use. ### How often is Relay Copilot updated? The app was last updated on 2026-06-16 with version 1.89.0. This indicates a relatively recent update, though future frequency is not guaranteed. ### What is the age rating for Relay Copilot? Relay Copilot has an age rating of 12+, making it suitable for users aged 12 and above. ### What is the user sentiment for Relay Copilot? Based on 581 ratings, Relay Copilot has an average rating of 2.0 stars. This suggests a generally negative user sentiment. ### Does Relay Copilot have ads? The provided data does not specify if Relay Copilot contains advertisements. The 'hasAds' field is null. ### What are the main benefits of using Relay Copilot? Relay Copilot aims to streamline the delivery process by providing clear guidance for package collection and navigation to destinations, potentially improving efficiency for couriers. ### When was Relay Copilot first released? Relay Copilot was first released on October 27, 2023. ## Version history (last 5 releases) ### 1.99.3 — 2026-08-15 Bug fixes and improvements ### 1.97.1 — 2026-07-30 Bug fixes and improvements ### 1.97.0 — 2026-07-27 Bug fixes and improvements ### 1.94.1 — 2026-07-16 Bug fixes and improvements ### 1.93.4 — 2026-07-10 Bug fixes and improvements ## More apps by Relay Technologies Ltd - [Relay Store](https://appshunter.io/ios/app/relay-store/id6469187630) - [Relay VanGo](https://appshunter.io/ios/app/relay-vango/id6737858428) - [Relay Pitstop](https://appshunter.io/ios/app/relay-pitstop/id6739884343) - [Relay Sortation Shifts](https://appshunter.io/ios/app/relay-sortation-shifts/id6754808446) All apps by Relay Technologies Ltd: https://appshunter.io/developer/1695619834 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*