# Relay FSM — Field service management

> Field service management (iPhone/iPad app by Relay Ops Inc.)

- Source: https://appshunter.io/ios/app/relay-fsm/id6758072505 (this page in markdown: same URL + `.md`)
- Developer: [Relay Ops Inc](https://appshunter.io/developer/1176352939)
- Category: Business, Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 15.1 · 99 MB
- Languages: English
- Released: 2026-02-11
- Data updated: 2026-06-21
- User reviews in markdown: https://appshunter.io/ios/app/relay-fsm/id6758072505/reviews.md

## What is Relay FSM?

Managing field service work is complicated. Schedules change, technicians call out, jobs run long, and customers expect clear communication every step of the way.

Relay is a modern field service management platform built for HVAC, plumbing, and other home service businesses. It helps teams schedule work, optimize routes, manage jobs in the field, communicate with customers, and get paid faster.

Key Features

Smarter Scheduling
• Automatically build and adjust technician schedules
• Balance workload across your team
• Respond quickly to emergencies and last-minute changes

Route Optimization
• Reduce drive time between appointments
• Visualize technician routes on a map
• Improve daily efficiency and capacity

Customer Arrival Tracking
• Share technician arrival updates with customers
• Provide ETA visibility while technicians are en route
• Improve communication and customer experience

Job Management
• View job details, notes, photos, and attachments
• Track job progress in real time
• Manage recurring maintenance work

Estimates & Invoices
• Create estimates and invoices from the field
• Send documents directly to customers
• Keep billing connected to completed work

Built for Field Teams
• Fast mobile experience for technicians and dispatchers
• Designed for real-world service operations
• Works wherever the job takes you


## Version history (last 3 releases)

### 1.0.2 — 2026-06-03

• Improved customer arrival tracking and ETA updates
• Added clearer technician controls for sharing arrival progress
• Better handling of arrival estimates when live tracking is unavailable
• Various reliability and usability improvements

### 1.0.1 — 2026-05-14

Tap to Pay on iPhone — accept contactless card payments directly on your phone. No card reader, no extra hardware. Tap a customer's card to your iPhone at the end of a job and the charge goes through.

### 1.0 — 2026-02-11

No release notes.

## More apps by Relay Ops Inc

- [Contour Virtual Tours](https://appshunter.io/ios/app/contour-virtual-tours/id1176352940)

All apps by Relay Ops Inc: https://appshunter.io/developer/1176352939

## Related topics

[relay fsm](https://appshunter.io/ios/topics/relay-fsm)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-21.*