# Relay VanGo — user reviews > 18 indexed App Store user reviews of Relay VanGo by Relay Technologies Ltd, rated 2.30/5 from 23 ratings. - Source: https://appshunter.io/ios/app/relay-vango/id6737858428/reviews - App overview in markdown: https://appshunter.io/ios/app/relay-vango/id6737858428.md ## Newest reviews (3 of 18) ### 1/5 — Uploading documents issue *2026-01-03* Keep showing to upload documents “enable camera from setting “ but in settings there is no camera option. ### 1/5 — OTP error for submission code *2025-10-08* OTP error for submission code ### 1/5 — What’s the point of having a security code? *2025-08-19* Honestly, what’s the point of having a security code if it doesn’t work, not once or twice, but repeatedly? ## Most critical reviews (10 lowest-rated) ### 1/5 — using the drivers only *2026-08-19* Nobody should work with this company they just using you, they just want to run their business they don’t care about you, they can make any rule to use the drivers and run their own business ### 1/5 — App dont work *2026-07-17* App does not work and circular icon in the middle keep spinning while you load the app. Cannot log in or do anything with it ### 1/5 — avoid this company *2026-07-07* Avoid this company at any price, modern slavery company, rubbish pay rates. %100 copy rates of pay of amazon, Evri, Yodel. think a bit: 60 full bags if parcels for a full van load only £100 to £145 offered when your total cost to deliver that full load for that shift it is at least £40 in fuel as van fully loaded consuming more fuel, + cost of insurance+ as any human you have to eat and drink for that day. Absolutely shocking poor management. company it is greedy, interested only to deliver and make milions of pounds, them are not interested about you, them never read their company online reviews, company never responding back to reviews, drivers complaints. because them know can't match the Drivers requested pay rates ### 1/5 — I WOULD GIVE ZERO STARS IF I COULD *2026-06-12* fajitas came out raw. not impressed. ### 1/5 — Rubbish *2026-06-03* What kind of van do you accept? When even a LWB ford transit is not accepted to join? And You can’t get any help in the app, when you click on help the conversation log will never show. ### 1/5 — avoid this company *2026-05-28, version 1.19.0* Avoid this company , if you want to come with money from home to make them rich then go ahead, otherwise stay away, rubbish pay rates. no idea how other drivers survive with £100 route to go manchester & back? i'am inside of the warehouse every day and %75 of all drivers complaining about low fares paid.full load of 60 bags ( a full van) for only £100.. the job should be paid £5 per each bag collected. you ending being paid at under £2 per bag( a bag having at least 20 parcels inside)... poor management inside of warehouse same as on vans loading side..😩 ### 1/5 — S *2026-05-08* Ss ### 1/5 — Bloody useless *2026-03-18* Since relay switched over to this new app it’s been nothing but problems. Just logging in is a mission in itself sometimes it lets you other times it don’t. I actually prefer how it was before ### 1/5 — Can’t get past phone number stage *2026-02-08* Putting in my Phone number and I can’t even get past that. Never receive a verification text. ### 1/5 — Very buggy *2026-01-04* Trying to sign up but getting multiple “an error occurred” messages. Currently stuck on adding address. Tried the help but the chat doesn’t load either! ## Most praised reviews (5 highest-rated) ### 5/5 — Pretty good *2025-10-31* Just done second shift only 8 stops and decent pay ### 5/5 — Great delivery app *2025-10-31* Loving the Relay app, makes life so much easier! Early starts, only 6 drops on my route, all details in the app and I’m done before lunch. 5 star ### 4/5 — Less stops, easy app *2025-10-31* 6 stops only so good, dpd make 75 stops Also like easy app like vango, shifts available quick ### 3/5 — Address Glitch *2026-02-24* Help tab is completely useless as no one there bothers to reply. Even though after giving full details for the address, the app doesn’t onto next stage while onboarding process. Insurance documents don’t upload as they are exactly what it requires, but due to a glitch it phrases and says nothing ### 2/5 — Unable to open account *2025-04-13* OTP error submission code --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*