# Reliance Global Call — user reviews > 211 indexed App Store user reviews of Reliance Global Call by Reliance Global Call, rated 1.10/5 from 20 ratings. - Source: https://appshunter.io/ios/app/reliance-global-call/id398011704/reviews - App overview in markdown: https://appshunter.io/ios/app/reliance-global-call/id398011704.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 18 ## What do users think of Reliance Global Call? Overall sentiment: negative **Pros** - 🚀 Convenient app for international calling - 💰 Cheaper than other options - 📞 Allows dialing from contacts **Cons** - 🐛 App crashes frequently - 🔌 Unreliable connection, calls often drop - 🤖 Poor customer service and support - 💳 Charges users without providing service - 🤔 Confusing and unintuitive interface - 🔍 Unable to select local access number **Commonly reported bugs** - Login issues after app updates - Contacts not syncing properly - Call logs not working as expected - Inability to reset PIN or account details **Most requested features** - Ability to select local access number - Improved call quality and reliability - Better customer support and responsiveness - Option to disable internet calling ## Newest reviews (20 of 211) ### 1/5 — Absolutely useless *2024-05-02, version 6.1* The app is absolutely useless. Can’t access account information, crashes every time I try to make a call, does not remember last dialed information. Would definitely not recommend this app. ### 1/5 — Not great *2024-04-09, version 6.0* App would close abruptly when a call is made and no option charge not does it give any info when you are out of balance. No option to update or remove contacts already synced. ### 1/5 — Non functional - Reliance not Reliable. *2024-04-06, version 6.0* Not able to make a single call with enough balance in the account. It shows connecting, then shows ringing for a split second and comes back to previous screen, tried multiple times in a couple of days. Tried with and without Wi-Fi. Tried with and without Toll free option. Called customer care, no one answered the call. Only time I use the app is when I need to dial a non WhatsApp number/user, Reliance not Reliable. ### 1/5 — Horrible *2024-03-13, version 5.9* The service was great years ago but has become a nightmare to use. ### 1/5 — Not worthy of name *2024-01-21, version 5.7* This is the first time I am spending time to review an app as I use it a lot or should say used to! If you want to see the decline of the app, this should be on the top of the list. It was an easy way to call your loved ones without worrying about manually typing 10 numbers on your keypad. After the upgrade in last few months, this app has been just a space hogging app. It doesn’t work PERIOD.You can’t dial from this app using one touch dial, which used to work without any issue. How could the product support team at RELIANCE could be so irresponsible of not fixing the app. Please remove the app until it is fixed!!! ### 1/5 — Absolute Horror *2024-01-02, version 5.7* Can never use the app accurately and the most frustrating experience when have to use it. 1. Unable to recharge from the app, keeps crashing, always have to rely on the browser to do so. 2. App can never find contacts correctly. 3. Very inconsistent with connection from the app as opposed to dialing the number directly from the phone.. please fix it for good or ask users to revert back to using a full blown browser & basic phone app experience.. At the least it works most times. Would give 1 star for using the number on the phone but no star for the app for sure.. ### 1/5 — App exits abruptly *2024-01-02* Cannot place call to India. App closes by itself while trying to call. **Developer response:** Dear User, We appreciate your valuable feedback. Our 24x7 Helpdesk would need specific details to troubleshoot and resolve your concerns. Please share your contact details at customercare@relianceglobalcall.com.Assuring prompt and satisfactory service, as always.Team R.GlobalCall ### 1/5 — Non functional *2023-12-23, version 5.7* This new update is non functional. I had to go back using access number from my phone. The previous version was working well and I unnecessarily updated it with this version. Now this app has become useless. I tried calling customer service- no one answers the call. I tried email. I send all details but no reply. It’s been more than a month. ### 1/5 — Worst App ever! *2023-11-05, version 5.6* Please don’t waste your time or money. Let them come up with an app that works! ### 1/5 — Crappy app *2023-11-05, version 5.6* For several weeks now not able to make calls or even open the settings. The moment you click on any contact number or settings the app you are kicked out of the app ### 1/5 — Crashes all the time *2023-10-24, version 5.6* Keeps on crashing and doesn’t make call ### 1/5 — Total fraud *2023-06-07, version 5.4* Bought the Simply Reliance Plan. They have charged my credit card through Stripe. The app crashes everytime I click on new users and the 1888 number is unanswered. I also did not get the pin. Please do not use this service!! ### 1/5 — Fraud *2023-05-17, version 5.4* Never received my pin after recharge. Nothing work in the website. Stay away … Fraud ! Fraud ! Fraud ! ### 1/5 — Fraud alert *2023-05-02, version 5.4* This calling card company is fraud; i never got my PIN. The consumer service number is bogus. No calling details were sent in email. Please avoid this company ### 1/5 — Please fix it *2023-04-10, version 5.3* I am unable to make calls from the app ### 1/5 — Does not work *2023-02-04, version 5.3* Since the update this app hasn’t been working and Reliance has done nothing to fix it! Shouldn’t get a single star! ### 1/5 — App doesn’t work *2022-12-27, version 5.3* Is this service still available? It doesn’t connect to servers. ### 1/5 — Connection failed *2022-12-20, version 5.3* I am getting connection failed message! And not sure why does this app needs access to photos! ### 1/5 — Very Poor *2022-12-16, version 5.2* Does not let you make calls. Waste of Money. ### 1/5 — Worst app ever *2022-12-07, version 5.1* I’m not sure what the purpose of this app is. Since it cannot do the very basic function is is supposedly built for - making calls. As patchy as the old version was, at least you could make a call once in a while. With the latest upgrade, it does not even hit the dial tone. Just states that the ‘call failed’. Absolute disaster ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam -app doesn’t work *2025-10-18, version 6.3* I signed up for this 3 months ago and have been able to make just one call. None of the customer service numbers work and no one responds to emails. The money is stuck. Its a scam to take money. Reliance has become trash. Please don’t buy ### 1/5 — Not working *2025-10-02, version 6.3* No one wants to help ### 1/5 — Got a new phone now app doesn’t work *2025-10-02, version 6.3* I got a new phone and now it won’t let me sign in it doesn’t even show what to key in where to type what! Won’t let you reset passwords they stole my money it’s scam ! Been using for many years !and now all of a sudden it don’t even work! ### 1/5 — Very poor functionality *2025-01-18, version 6.3* This app is not easy to use. Unfortunately, the app has not improved in the last several years. The interface is slow. When you go to add credit, it is full of adverts. Other ads pop up when you go to add credit. It is very misleading. You can easily tap on something else instead. ### 1/5 — Terrible app *2025-01-12, version 6.3* On iPhone this app behaves terrible and has serious issues. No option to change dark mode , incorrect balance show , can’t disable internet calling and choose a toll free number . ### 1/5 — Basic signup is not working *2024-12-21, version 6.3* Very poor initial experience. Need basic signup options to work even after choosing drop down from sign up screen. ### 1/5 — Very poor and worst customer care *2024-11-22, version 6.3* I am frustrated with this app unable to make call and already last nearly $30 USD ### 1/5 — SCAM *2024-11-09, version 6.3* SCAM ### 1/5 — Completely broken *2024-10-12, version 6.3* This used to work well and seems to be completely broken - even their website. I can’t change a registered phone number, I had $17 in my account that has disappeared. Customer support is non-existent - no number to call, no response to the “24/7” live chat help, can’t even submit feedback as the stupid website can’t even take a simple message - error message “Description contains invalid characters” for a simple sentence. ### 1/5 — Stay away from Reliance Global *2024-06-07, version 6.1* Absolute trash app. You will just waste your time and money using this app. ## Most praised reviews (10 highest-rated) ### 5/5 — Useful app, updated version solves slow launch issue *2018-01-13, version 4.6* (Update 13 Jan): new version solves slow launch issue, and the app is back to full functionality! Appreciate the app developers who got in touch with me to investigate issue and assured me of resolution. And they did! Good work guys. There are many similar calling apps; and the one thing mobile apps shouldn’t be is slow. This is. It takes on an average (based on my last 10 attempts) 10 seconds from opening them app to launching its contacts/dialler screen (and consistently, over my 100mbps wifi, or 4G). Once open, the app works as expected. This has been happening since the last major upgrade. Hope the developer(s) resole this at earliest - I’d like to call people quickly instead of staring at a logo. ### 5/5 — I love it! *2017-11-16* Our entire family use reliance global call, recently we noticed that Reliance team is up and they are doing frequent releases and I appreciate that at least they are concerned now, no idea why they waited so long to update and keep user engagement. Anyway as Indian I will not use any other Int calling app and I want send every money to back our motherland! Keep it up RGC team we are with you. Amazingly simple app that allows you to use your phone's minutes to call internationally. Voice quality absolutely ### 5/5 — I am impressed. *2017-11-14, version 4.4* Cheaper than buying an international call plan from existing cellphone carrier, works easily and reliably, quality of calls is great, much better than calling cards and credits last a long time. ### 5/5 — Deserves five stars. *2017-11-14, version 4.4* This is a really simple solution that we can use at any time without the of even Internet, When it comes to call quality and reliability I have nothing at all to complain about, to use Relaince is really just like making a normal local call, and the call quality is the same. ### 5/5 — One of the Finest..... *2017-11-13* I have tried several call companies in the past and often been surprised and disappointed by their voice quality. Often they have stated one thing and delivered a service below the standards I would expect. So it was with a degree of trepidation that I registered with Reliance to give their service a go. I was speaking to my cousin in Trinidad. The line was crystal clear, with no irritating buzzes and glitches and we were able to chat happily as if he was sat next to me. ### 5/5 — Works fine after you sign in with your mobile device number *2017-11-10* After updating my app, I ran into the same issue as few other users - call not connecting. After reporting the issue through contact us section of app, the Support responded back with instructions to sign in using the mobile device number. I always used my landline number in past even from the mobile device because that’s how I originally signed up for this service. But seems like from this version onwards, you need to sign in using the device number that you are using to run the app. After signing in with the mobile number, I am now able to select a contact and call is going through. **Developer response:** Dear User, We are extremely sorry for the inconvenience caused. Please email your registered phone number at GV.RGCProduct@relianceada.com with short problem description to help us resolve your problem. ### 5/5 — Just great *2017-05-16, version 4.1.11* Superb ### 5/5 — Good one for calling abroad👍🏼 *2017-02-04, version 4.1.11* First all in my knowledge to integrate calls abroad! Extremely good one👌🏾 ### 5/5 — Works great!! *2017-01-06, version 4.1.9* I used to have issues with the app earlier but in recent days it is working just fine. My wife had once accidentally dialed directly on ATT and we were charged 1980s rates of $3.5 a minute (we don't have a international calling plan) so a couple of cents per minute is really great! ### 5/5 — Amazing app *2013-07-11, version 5.21-4036-167.15.4037* Really this is best app and service --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*