# Reliant Parking - Residents — user reviews > 134 indexed App Store user reviews of Reliant Parking by Reliant Parking, rated 3.30/5 from 520 ratings. - Source: https://appshunter.io/ios/app/reliant-parking-residents/id1250420445/reviews - App overview in markdown: https://appshunter.io/ios/app/reliant-parking-residents/id1250420445.md - Rating breakdown: 5★ 224 · 4★ 76 · 3★ 14 · 2★ 19 · 1★ 187 ## What do users think of Reliant Parking? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🚀 Convenient for getting guest passes - 🚀 Straightforward app functionality - 🚀 Helpful customer service **Cons** - 🐛 Frequent app crashes and glitches - 🔒 Security and privacy concerns - 💰 Expensive and nickel-and-dime fees - 🤯 Confusing and unintuitive UI - 🔍 Lack of features and functionality **Commonly reported bugs** - Frequent sign-outs and need to re-login - Issues with uploading documents and photos - Inconsistent app performance across devices - Unreliable connectivity and 'no internet' errors **Most requested features** - Ability to order guest passes for longer durations - Improved customer service response times - Streamlined login and account management - More customization options for the app ## Newest reviews (18 of 134) ### 2/5 — UI/UX design is a disaster *2025-11-24, version 25.5.4.189* I have never seen a commercialized,f customer oriented app that has worse designs. Visual elements are overlapping and inconsistently and improperly laid out. The color palette and fonts are an abomination. My course projects in college looked better than this app. They should consider hiring a professional frontend engineer AND an actual designer, or at least google the Human Interface Guidelines or the Material 3 Guidelines. ### 1/5 — Pointless *2025-11-07, version 25.5.3.184* I already pay thousands of dollars a year for my parking spot then they want me to pay again to use this app to register my car? No way. Absolutely pointless ### 1/5 — The more you use It the more you have to pay for passes *2025-11-02, version 25.5.2.183* I don’t understand how when you get to a certain amount of parking passes left they charge you $20. It’s insane to me ### 1/5 — Worst App Ever *2025-10-07, version 25.5.0.178* Trash, buggy, faulty ### 1/5 — Keep singing out *2025-08-23, version 25.4.0.176* Honestly it is a bad bad app, keeps throwing me out even my face id is saved ### 1/5 — Have to re enter info *2025-06-07, version 25.2.0.174* Allow us to see old history up to like like five months or something so I can reorder guest passes why would we have to re enter information every time for someone because we can only see the last three passes ### 1/5 — Rarely functions *2025-03-13, version 25.1.0.172* I have to use this app to assign guest parking, which would be nice to do, but the app never works when I need to log in. Whenever I attempt to log in (9/10 times), I am met with an error message that my phone is not connected to wifi (which is certainly is). I think I got lucky the single time I have been able to log in. Very frustrating app to work with. ### 1/5 — Bare bones app you have to use as a resident *2025-03-08, version 25.1.0.172* Poor communication and messaging. For example, not clear what forms of payment they accept. You have to enter incorrectly and figure out on your own it isn’t accepted. They do not accept Apple Pay nor do they have their app optimized to recognize fields to allow for AutoFill to work. I use this app once a year and every time I wonder if it’s better to chance my property doesn’t look at the sticker than go through this experience. ### 1/5 — No internet error *2025-03-06, version 25.1.0.172* Worst app. They ask me to upload a document and when I try to do so I get the the no internet error. My mobile data and wifi are both working but still get the error. ### 1/5 — Scam *2025-02-01, version 24.120.0.170* Scam app. You dont these people. You can call the towing company yourself. They threaten to tow your vehicle in the email title and then in the email say that theyll do it IF youre in violation. Its dishonest and if they towed my vehicle i will drag them to court and throw my lease at them where it says im entitled to ky parking spot with no mention of this scam middle man company ### 1/5 — Everything should be online *2024-12-01, version 24.110.0* I hate the fact that I’m required to print out the permit every time I request a new one, even it it’s a guest permit for a vehicle staying 10 days, I need to waste ink and paper every single day. Everything should be just online, what a waste of time and resources. ### 1/5 — STOP SIGNING US OUT *2024-11-15, version 24.110.0* This app gets bug fixes and changes like every single week and every time, it logs you out. I don’t know why it doesn’t keep you logged in like every other modern app. So you have to go into your records and find login info so many times, it’s ridiculous. ### 1/5 — First time app reviewer *2024-10-20, version 24.100.0* I have never seen an app perform so badly. Almost every time I try to log in, I get an error that I’m not connected to WiFi or internet, when I am. How could an app so simple be developed so poorly? Why do I need to be on WiFi in the first place? Bush league. Garbage app, probably the worst app I’ve ever had on my phone. Every developer who had a hand in this should be criminally charged ### 1/5 — Slow and barely works *2024-10-14, version 24.90.1* Fix the app!! Takes forever to load and lags!! ### 3/5 — Frustrating Login, Every Update *2024-09-27, version 24.90.1* As an app developer, I am well aware of what it takes to build apps and submit updates. So, I leave this review with grace. Stop resetting the user session variable that forces us to login on every update. Learn how to keep the variable so that we don't have to remember to login EVERY time you update the app (which is quite often). it's quite inefficient and would probably lead to a better app store rating. I'm here if you need assistance or consulting. Emptyboxmedia.com ### 1/5 — difficulty with just registering *2024-08-28, version 24.70.3* It’s impossible just to log in! ### 1/5 — Needs a lot of work *2024-07-10, version 24.70.3* Can’t upload images. Important information is covered by parts of the UI. The chat/support stops working mid conversation. ### 1/5 — Terrible Parking App *2024-07-03, version 24.70.3* So guests always need a paper and pen to write down a code to avoid getting towed. It is the 21st century! Do something virtual instead of having a pen and paper ## Most critical reviews (10 lowest-rated) ### 1/5 — Please Update *2026-07-13, version 25.8.1.220* It’s impossible to easily see which parking spots are open to residents - you instantly get an error message but then you have manually click through each time (hour by hour) to select a time (if it’s available). ### 1/5 — No sugar coat *2026-06-30, version 25.8.0.218* App is mid, communication is trash, take it or leave it. ### 1/5 — App is non-functioning *2026-06-22, version 25.8.0.218* This godforsaken app is slower than molasses in the wintertime, and has not been fixed in ages. Absolutely unacceptable. ### 1/5 — Inconvenient *2026-06-18, version 25.8.0.218* I am constantly logged out of the app every time I am load it up. And am not able to order visitor passes because of an issue with how my parking space is labeled due to an error on Reliant’s end. I called to get support and kept having to repeat the issue, I was told I would be given a courtesy parking pass and to call in later, but when I did I was told it would take 24-48hrs to approve ### 1/5 — Terrible *2026-06-14, version 25.8.0.218* App never works. Total garbage. ### 1/5 — Unprofessional agents. Difficult to do anything. *2026-05-02* Ive been trying for 4 months to get a parking permit. The first time it never showed up in the mail so i reached put and they said i had to upload my insurance and registration. I upload all them and i get denied. They said because its my car but the account is under my husbands name i need to upload the leasing agreement to prove that im a lease holder. I do that and i get denied again. This time im confused cause ive uploaded everything they asked. I talk to the chat agent again and they said i need to upload my insurance even though i already did and i tell them that and they said they can find my name and i have to reach out to my apartment complex. I ask if i change the accounts name to reflect my information if i will get approved they said i need to talk to the apartment complex and end the chat. I update the information anyway to show my name on the account and try talking to an agent again and they keep immediately ending the chat or saying no one is available which is crazy as they advertise 24/7 help so i email them and again they tell me i need to upload insurance and i tell them i did and if i needed to highlight my name on all the documents cause they aren’t looking at them and at this point ive paid for two parking permits i haven’t received which is about 50 dollars. i finally get approved. It is ridiculous how much it takes to get a parking permit that is required to have. And the chat agents being unprofessional and refusing to help me is also why this app is unreliable. ### 1/5 — Frustrating and unreliable app – permit applications disappear *2026-04-03* I’ve been trying repeatedly to apply/renew my parking permit through the Reliant Parking Residents app, but it keeps saying I ‘haven’t applied’ even after I complete the form, upload my documents, and click to submit/order. The loading wheel spins forever with no confirmation, and there’s no record of my attempt on the backend. This has happened multiple times now, and it risks my car getting towed despite my good-faith efforts. Guest permits sometimes work when the app cooperates, but overall the resident side feels glitchy and poorly tested. Support is slow to resolve backend issues, and property management has to step in every time. The management tools seem fine for the leasing office, but as a resident this is stressful and time-consuming. Please fix the submission/confirmation process and make it actually reliable. Other parking apps handle virtual permits and plate-based validation much more smoothly ### 1/5 — Terrible UI, barely functions *2026-03-23, version 25.6.0.197* The UI is ugly and the menu barely functions. ### 1/5 — I don’t know why they make you pay. *2026-03-05, version 25.6.0.197* I don’t know what they make you pay when the apartment doesn’t even have any parking 75% of the people that live there they don’t have the sticker. ### 1/5 — Basura *2025-12-14, version 25.6.0.197* Lástima que algunas administraciones las usen, el soporte en línea es pésimo, más te ayuda un vaso sin agua que los de customer service.. gastas dinero y esa app nunca funciona ## Most praised reviews (10 highest-rated) ### 5/5 — Love it *2025-02-10, version 24.120.0.170* I love the app very easy and efficient . I’ve been using it for two years now. Renewals and instant permits are easy to obtain ### 5/5 — No complaints, it works *2024-08-21, version 24.70.3* Great parking service, none of my friends have gotten towed. I’ve utilized it for one year. The texting feature where it sends confirmation is nice. ### 5/5 — Thanks Ray! *2024-05-23* My husband recently had his license plate stolen clean off his car when he got off work! The past few days have been super stressful, having to drive him to work all week and then going to the DMV today to get new plates and registration. So, when it came to updating our new license plate to the Reliant App, I wasn’t looking forward to it. I was getting anxious when I could not find where we could modify the plate information. Thankfully, the customer service was top-notch!!! Ray was super friendly, empathic to our situation, and made us feel like he cared about helping us! He not only updated our profile, but he made the experience seamless and joyful! Thanks again, Ray, for assisting us and being such a great guy! ### 5/5 — I love this app!! *2024-04-17, version 24.38.8* I was a little hesitant with the new parking rules but I see this is going to help so much with the random parked vehicles! The app is easy to use and the customer service team is amazingly responsive! ### 5/5 — Good app! *2024-03-28, version 24.3.7* This is a good app, and very easy to used. ### 5/5 — Super easy to use *2024-03-24, version 24.3.6* We use this to pay for parking at our apartment no complaints ### 5/5 — Caoba Miami *2024-03-21* This has been the parking company for my building, despite 3 changes of management companies. I can only assume it is due to the same 5-star customer service they provide to the individual residents. My family lives a county away from me, and every time they visit is a smooth process giving them a guest parking pass. I have all good things to say about Reliant Parking Services, and would recommend them to any building. ### 5/5 — Awesome app *2024-03-20, version 24.3.6* I've been using this parking app for my apartment complex, and I must say, it has made managing parking a breeze! From getting visitor passes to obtaining my own permit, the process couldn't be easier. ### 5/5 — Great App - Easy To Use *2024-03-14, version 24.3.2* This app is easy to use. If you are looking for convenience, this app is certainly for you! I definitely recommend using this app. You will be happy that you did! Overall Rating: 5 Stars! ### 5/5 — SO convenient! *2024-03-06, version 3.5.0* Reliant Parking is convenient and stress free. The entire process was easy and seamless. The shipping process to receive the permit is also super quick! Could not recommend enough. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*