# Relio: Back Pain Management — user reviews > 48 indexed App Store user reviews of Relio by Mindset Health Pty Ltd, rated 4.40/5 from 123 ratings. - Source: https://appshunter.io/ios/app/relio-back-pain-management/id6497652624/reviews - App overview in markdown: https://appshunter.io/ios/app/relio-back-pain-management/id6497652624.md - Rating breakdown: 5★ 91 · 4★ 17 · 3★ 2 · 2★ 2 · 1★ 11 ## What do users think of Relio? Overall sentiment: mixed **Pros** - 👍 Educational aspect is great - 😌 Hypnosis sessions are relaxing - 💡 App picks hypnosis daily - 😌 Calming and helpful for pain - 🧘‍♀️ Helps with sleep - 🧠 Understanding pain system - ✨ Life-changing results - 💯 Highly recommended - 🚀 Pain reduction achieved - 😌 Instant pain reduction - 💡 Empowers self-healing - 😌 Reduces anxiety and depression - 💯 Genuine pain management - 😌 Calms down when stressed - 👍 Superior to Curable - 😌 Very relaxing audio guidance - 🧠 Thorough pain science info - 👍 Beneficial for chronic pain - 😌 Instantly calms down - ✨ Positive change in pain levels - 😌 Relaxing and forthright guidance - 💯 Game changer for pain control - 😌 Helps manage pain effectively - 👍 Great for chronic pain sufferers - 😌 Helps fall asleep - ✨ Transformed thinking about pain - 😌 Reduces fatigue and tension - 👍 Highly informative - 😌 Helps to breathe and relax - ✨ Hope for being active again - 😌 Increased calm and happiness - 👍 Most effective tool experienced - 💡 Knowledge is power for pain - 😌 Helps to wind down - 👍 Quality meditations - 😌 Helps retrain relationship with pain - 👍 Very helpful for pain - 😌 Helps dampen pain on bad days - 👍 Great app - 😌 Real help for pain - 👍 Excellent platform - 😌 Pain free after years - 👍 Medicine in an app - 😌 Reduces anxiety and depression - 👍 Genuine research behind content - 💰 Astounding value for price **Cons** - 💸 Automatic annual renewal without consent - 🐛 Serious glitches, app won't open - 🐛 Repetitive sessions - 💰 Overpriced - 🐛 App keeps crashing - 🐛 Repetitive and boring - 🐛 Poor access to trial - 🐛 Unable to cancel subscription - 🐛 Charged for a year without consent - 🐛 Privacy warning bells - 🐛 Simplistic behavior change suggestions - 🐛 Disappointing and repetitive sessions - 🐛 Not enough hypnosis sessions - 🐛 Repetitive content - 🐛 Not worth the price - 🐛 Bad customer experience - 🐛 Money back guarantee not honored - 🐛 Customer service not good - 🐛 Unusable due to glitches - 🐛 AI customer service emails annoying - 🐛 Revenue raising over health giving - 🐛 Waste of money - 🐛 Zero benefit seen - 🐛 Massive con **Commonly reported bugs** - App won't open - Cannot get hypnosis part to open - App crashes when clicking anything - Subscription management unavailable - Trial access limited to day 5 **Most requested features** - Two-tier price model for program completers - More hypnosis sessions - More than 7 hypnosis sessions - 14 hypnosis sessions minimum - Stop AI email responses - Escalate issues to IT - More comprehensive services for trauma - Allow completion of intro trial after recovery - Access to missed trial days - More about severe and complex pain ## Newest reviews (13 of 48) ### 5/5 — Positive change *2025-06-16* The Relio app and process has created a consistent and progressive change to my back pain. I have gone from 5-8 pain levels and annoying foot neuropathy and using ice daily to 2-3 pain level, using ice packs maybe twice a week, reduced fatigue, less tension, and a positive way to manage pain. ### 5/5 — Excellent! *2025-05-30* At first I was extremely sceptical about the Relio program. I have had neck and shoulder pain for 10+ years. But I was so surprised! This app totally transformed the way I thought about my back pain. In the past I would limit my movement in every way possible to prevent back pain but now I realise my back is actually strong and movement is the key to success. I am now running, lifting weights and living my best life. I still have flare ups but the app helps me to remember I am strong and this is a short term problem rather than my life. An MRI confirmed that I have no structural damage which means I can focus on my mindset and staying strong. Excellent! ### 5/5 — Life changing *2025-05-11* I found Relio when I was in a state of desperation. My back pain had returned with a n intensity that scared me. I was looking for a mindful meditation and found the Relio program. Their one week trial and low annual fee gave me the confidence I needed to believe that they really wanted to help. This program has helped me understand and equilibriate my entire mind body system. I’m only halfway through and excited for the next half. ### 5/5 — Getting Results *2025-03-18* This program was recommended to me. I have struggled with back and neck pain for several years. I was intrigued, mainly because there was no mention of pills or manual manipulation which I have found to be short term fixes. I am very happy with the results after three weeks. The daily reading has increased my knowledge about the relationship between the back and the brain. The therapy itself is relaxing and is definitely helping me to overcome my chronic pain and enjoy activities more knowing my pain during and afterwards can be managed. ### 5/5 — perfect voice! *2025-02-18* love the voice, the sessions instantly calm me down, research seems credible and i can tell that it’s probably going to work for me! ### 5/5 — Fantastic! *2025-02-12* Here is a happy revision to my review: They have added additional high quality hypnosis sessions and additional educational content. I now am completely satisfied with my $199 investment. I find Relio far superior to Curable because it’s structured in a straightforward manner, and it’s tone seems thorough and serious without being academic. ———- First the good: The clinical hypnosis sessions are excellent. The audio guidance is relaxing yet forthright. It isn’t “woo woo” with a singsong voice or spa music. The guidance directly addresses back pain and is far deeper than a simple guided meditation. I found the clinical hypnosis sessions to be far more powerful than the meditations in Curable. The information about pain science and back pain specifically was thorough and helpful. Could be better: I agree completely with an earlier reviewer that having only a total of 7 guided hypnosis sessions, which repeat each week is disappointing and repetitive. For this price point and length, it seems 14 sessions would be the minimum. I emailed this feedback and was told the repetition was intentional, but my feedback stands. Although the back pain science in the early part of the program was excellent, they then moved on to using very basic behavior change suggestions such as SMART goals and good sleep hygiene. This is self-help 101 and landed as condescending and simplistic from my perspective. Final conclusion: I did benefit greatly from this program. I appreciated the specific structure of 20 minutes a day. My pain reduced as a result of using it, and if I had it to do over, I would. Also given the choice between Relio and Curable, I’d chose Relio hands down. ### 5/5 — Fantastic! *2024-12-21* Here is a happy revision to my review: They have added additional high quality hypnosis sessions and additional educational content. I now am completely satisfied with my $199 investment. I find Relio far superior to Curable because it’s structured in a straightforward manner, and it’s tone seems thorough and serious without being academic. ———- First the good: The clinical hypnosis sessions are excellent. The audio guidance is relaxing yet forthright. It isn’t “woo woo” with a singsong voice or spa music. The guidance directly addresses back pain and is far deeper than a simple guided meditation. I found the clinical hypnosis sessions to be far more powerful than the meditations in Curable. The information about pain science and back pain specifically was thorough and helpful. Could be better: I agree completely with an earlier reviewer that having only a total of 7 guided hypnosis sessions, which repeat each week is disappointing and repetitive. For this price point and length, it seems 14 sessions would be the minimum. I emailed this feedback and was told the repetition was intentional, but my feedback stands. Although the back pain science in the early part of the program was excellent, they then moved on to using very basic behavior change suggestions such as SMART goals and good sleep hygiene. This is self-help 101 and landed as condescending and simplistic from my perspective. Final conclusion: I did benefit greatly from this program. I appreciated the specific structure of 20 minutes a day. My pain reduced as a result of using it, and if I had it to do over, I would. Also given the choice between Relio and Curable, I’d chose Relio hands down. ### 5/5 — Chronic pain ten years *2024-11-15* And in 30 sessions I’m 50% better. My prayers were answered! Gratitude to Relio. ### 5/5 — Real help *2024-11-10* Thanks to Relio I started looking at my pain under a new light. I find it very useful with the education readings and the listening session. Relio surprised me! ### 4/5 — Very good. Could be better *2024-11-10* First the good: The clinical hypnosis sessions are excellent. The audio guidance is relaxing yet forthright. It isn’t “woo woo” with a singsong voice or spa music. The guidance directly addresses back pain and is far deeper than a simple guided meditation. I found the clinical hypnosis sessions to be far more powerful than the meditations in Curable. The information about pain science and back pain specifically was thorough and helpful. Could be better: I agree completely with an earlier reviewer that having only a total of 7 guided hypnosis sessions, which repeat each week is disappointing and repetitive. For this price point and length, it seems 14 sessions would be the minimum. I emailed this feedback and was told the repetition was intentional, but my feedback stands. Although the back pain science in the early part of the program was excellent, they then moved on to using very basic behavior change suggestions such as SMART goals and good sleep hygiene. This is self-help 101 and landed as condescending and simplistic from my perspective. Final conclusion: I did benefit greatly from this program. I appreciated the specific structure of 20 minutes a day. My pain reduced as a result of using it, and if I had it to do over, I would. Also given the choice between Relio and Curable, I’d chose Relio hands down. ### 5/5 — Quality meditations *2024-11-10* These are very pleasant meditations with excellent sound quality. I have tried meditating historically, and have always disliked it until now. I have struggled with back pain for six years and found that these meditations and educational information were helpful to me. I do think that this app is overpriced given the offerings. Curable is the same price and provides more comprehensive services for those who struggle with history of emotional trauma. Relio has better sound quality so if you find that you are easily distracted, the Curable meditations may be a bit annoying. ### 5/5 — Life changing. *2024-11-06* Honestly this has been amazing. I’ve had chronic back pain for a couple of years which I managed with stretching and a chiropractor but it just continued to flare up. Using this app helped me to understand that a large component of those flare ups was related to my thought patterns regarding my back. It helped me to feel confident with my back and to understand why my body was reacting in that way. It’s made a massive difference to me. I would encourage anyone to give it a go. ### 5/5 — Unbelievably relaxed! *2024-11-03* I have just completed listening to Day 5’s audio and I cannot explain just how relaxed I feel in my body. I had debilitating pain in my neck and shoulders at the beginning of this trial, and as of right now, I am pain free. Not only that, I feel like every cell in my body is alive and tingling. Thank you for creating an amazing tool to help with not only pain, but anxiety. Highly recommended! ## Most critical reviews (10 lowest-rated) ### 1/5 — Avoid dealing with this company *2025-10-29* I used this app last year but stopped using it at least 8 months ago. Two months ago I had a Visa charge for $249 for a company I didn’t recognize (Nerva). It was the parent company for this app. Without my knowledge or consent they charged me for an automatic annual renewal. I contacted Visa to dispute the charge. I also immediately contacted Nerva. They have refused to refund me my $249, stating it is not their refund policy. They did however cancel the subscription. Unethical corporate greed trumps customer service. Avoid dealing wth this company. ### 1/5 — Serious glitches every night - it won’t open *2025-10-16* I paid $200 for this and every night after day three it doesn’t open no matter what I do. I cannot get the hypnosis part to open or any kind of audio. I sign out and sign in, sign out and sign in, sign out and sign in and eventually, I can get it to work. I was told to delete the entire app and reinstall it, which I did —same problem. Then I was told maybe there is not enough storage on my phone. I have plenty of storage and it does play after I sign out, sign in, sign out, sign in, sign out, sign in over and over. So for $200 this is not worth it. I’m still not sure what I’m gonna do. I did ask for a refund but the problem is it is a good app. It really is but it’s unusable. So I don’t know. I’ve got a ticket into them and I’m gonna see what we can do. Another thing I’m gonna ask them to do is stop with that AI email every day. There’s this AI response of one sentence saying “we’re still waiting to hear your answer” after I submitted a problem, and even when I have answered. It’s clear it’s AI and it’s really getting on my nerves. To be honest, I don’t think the customer service is that good. The answers are just those kind of answers you get like when you call Xfinity. Not once have they said we need to escalate this to IT. ### 1/5 — Bad customer experience *2025-04-16* I didn’t find this particular program helpful. Mindful meditation I definitely believe in for pain management, but I found the repetition to really take me out of it. I know it’s deliberate, but everyone is different, and their methods didn’t work for me. I also had a bad experience with their customer support. I asked them to honor their 6 week money back guarantee after giving it a try for the full 6 weeks, as they kept telling me to do. Well 6 weeks and 1 day later I emailed them asking about it and I got a response that seemed like they didn’t even read my email at all, just empty words about giving the program a fair shot. I emailed again and they wouldn’t honor the money back guarantee saying I was 24 hours late. I do not recommend. ### 1/5 — Waste of money *2024-11-13* Completed the program and saw zero benefit - way better apps out there for mindfulness/hypnosis. It’s just the same exact sessions as the trial over and over again for 6 weeks. Massive con - don’t do it! ### 1/5 — Disappointed *2024-11-11* Foolish me wanted to believe this app may have been different to the many that fill this space. I gave it a go out of genuine interest in mind-body medicine. Once again an app geared towards revenue raising over health giving As a person living with disability i was hopeful but alas, I’d give this one a miss. ### 1/5 — Not good *2024-09-14* It’s very repetitive boring can’t listen anymore **Developer response:** Hi – sorry to hear this. You will find that the Relio program has a rotation of 7 clinical hypnosis sessions throughout the first 6 weeks. Please be aware that repetition is a deliberate and an important part of the therapeutic process of Relio. The more that you are exposed to the offered suggestions, the more likely you are to be receptive to them. Please reach out to the support team at relio@mindsethealth.com if you'd like to talk more about this :) ### 1/5 — Don't trust this app *2024-08-29* Unable to cancel than charge for a whole year. Emailed them multiple times no response ### 1/5 — Unable to cancel subscription on site. Was charged *2024-08-10* I tried to cancel my subscription a day before the renewal. It continues to say “ subscription management is currently unavailable. Please contact customer service if the problem persists” I have emailed (it’s been over 48 hours with no response. ### 2/5 — Rip off *2025-10-03* $199 a year?!?! Wow! Ridiculous ### 2/5 — Keeps crashing *2025-02-03* I keep trying to use the app but it keeps crashing whenever I click on anything on it ## Most praised reviews (10 highest-rated) ### 5/5 — I’m a Believer *2026-02-02* This app is so great, with the educational aspect paired with the hypnosis. I have suffered from back pain for many years and had spinal decompression surgery, but the pain persisted. I did the 6 week program and I continue to do the hypnosis every day. Many times I do the hypnosis multiple times per day. I love that the app just picks the hypnosis for you each day. Sometimes I get overwhelmed trying to pick a meditation out from the many options on YouTube or the Calm app. Less wasted time searching means more meditating and more relief! I’d suggest a two tier price model for those of us who have completed the program and just want access to the hypnosis sessions. But it’s still worth every penny! ### 5/5 — Finally some hope *2026-01-26* I’ve lived with recurrent pains in my back for the last 30+ years. There’s never been a formal diagnosis, a major trauma or injury etc. I’ve paid tens of thousands of dollars over the years seeing various therapists – physio, chiro, osteo, massage. Was always just a revolving door of see you next week. The simplistic education and calming Hypnos seem to be having a really positive affect on me. I’m only halfway through the program but have very high hopes for the future. ### 5/5 — My special place *2025-11-10* I would like a special place all for my self in real time. It’s so relaxing. And my pain dose die down a bit well I am listening to the program. ### 5/5 — Positive change *2025-10-06* The Relio app and process has created a consistent and progressive change to my back pain. I have gone from 5-8 pain levels and annoying foot neuropathy and using ice daily to 2-3 pain level, using ice packs maybe twice a week, reduced fatigue, less tension, and a positive way to manage pain. ### 5/5 — Great stuff *2025-09-30* I’m a long term chronic pain sufferer. The sessions are really calming, helping to slow down some pain signals after three weeks. I do two sessions a day, one being at bedtime, which calms me and helps in falling asleep. I’ve made a personal 90 day commitment. ### 5/5 — Works *2025-08-26* I have several herniated discs giving me pain. I was in and out of hospital, on all sorts of medication, ambulance runs. I started this, and it helped a lot. I fall asleep to the meditation every night. I finished 6 weeks along with physical therapy and I restarted the program. My pain is more manageable. If you want it to work, it will work. ### 5/5 — Highly Informative, Excellent App. *2025-08-20* I attended a Pain Clinic many years ago & this is by far much easier to absorb & understand. I’m reading all the 6weeks of info again to really grasp & integrate the importance of the brain & the pain system. I wish everyone could read this because the importance of understanding this connection is so great but something we are rarely ever taught. If you have any sort of prolonged pain, even if it’s a structural disability that’s incurable, you will still benefit greatly from the information provided here. Knowledge is power, & to feel more empowered regarding your body & pain you feel, can lift a lot of depression & confusion…& help you feel more in control of your circumstances. I definitely cannot recommend this App highly enough- even for all medical workers too, to explain to their patients & give them some self control, dignity & understanding… it’s a game changer. The Hypnosis sessions are well thought out & incredibly relaxing too. Thank you, it’s a 10/10 from me. ### 5/5 — It worked for me!! *2025-07-16* This 6 weeks program took my back pain from 8/10 to about 1/10 consistently. I saw real improvement in pain about 2.5/3 weeks in. It changed my life and my outlook regarding my chronic back pain. I now feel like permanent relief is very possible and probable. Thank you for creating this incredible app! ### 5/5 — Stopped my chronic back pain! *2025-06-30* I can’t recommend this app enough. After suffering chronic lower back pain for many years, using this app daily led to a great reduction in chronic pain. The app is easy and relaxing to use, and helped me learn a lot about how the pain system works in the body. Please give it a try and hopefully it works for you! ### 5/5 — Highly Informative, Excellent App. *2025-06-22, version 41.4* I attended a Pain Clinic many years ago & this is by far much easier to absorb & understand. I’m reading all the 6weeks of info again to really grasp & integrate the importance of the brain & the pain system. I wish everyone could read this because the importance of understanding this connection is so great but something we are rarely ever taught. If you have any sort of prolonged pain, even if it’s a structural disability that’s incurable, you will still benefit greatly from the information provided here. Knowledge is power, & to feel more empowered regarding your body & pain you feel, can lift a lot of depression & confusion…& help you feel more in control of your circumstances. I definitely cannot recommend this App highly enough- even for all medical workers too, to explain to their patients & give them some self control, dignity & understanding… it’s a game changer. The Hypnosis sessions are well thought out & incredibly relaxing too. Thank you, it’s a 10/10 from me. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*