# Reluvia — user reviews

> 3 indexed App Store user reviews of Reluvia by Setapphub Development Inc., rated 3.20/5 from 11 ratings.

- Source: https://appshunter.io/ios/app/reluvia/id6755152910/reviews
- App overview in markdown: https://appshunter.io/ios/app/reluvia/id6755152910.md
- Rating breakdown: 5★ 6 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 5

## Most critical reviews (3 lowest-rated)

### 1/5 — Purchased a subscription but asks for another one

*2026-02-06*

Having purchased a subscription already, that the only thing the App will currently let me do is purchase an additional subscription is more than useless

**Developer response:** Hi Franklin_43232, thanks for taking the time to share this. We’re sorry for the frustration.

What you’re describing isn’t how the app should behave after a subscription is already active. It sounds like a technical issue where the app isn’t properly recognizing your existing purchase and is incorrectly prompting you to subscribe again.

We didn’t receive a support request from your account before this review, so we haven’t had a chance to look into it yet — but we absolutely can help. Please contact our support team from inside the app (Settings → Help/Contact Support) or email us via the support address support@reluvia.com, and include:

1. the email/Apple ID/Google account used for the purchase (no passwords, please)
2. the device model and OS version
3. a screenshot of the subscription screen (like the one above)
4. your Store receipt/order ID if available

Quick things you can try right now (often fixes it immediately):
1. Restore Purchases (usually on the subscription/paywall screen or in Settings)
2. Force-close and reopen the app
3. Make sure the app is updated to the latest version

If it still happens, sign out/in to the App Store/Google Play and try Restore Purchases again

Once you reach out, we’ll prioritize getting your access restored and make sure you’re not asked to pay twice.

### 1/5 — Doesn’t work

*2025-12-22*

Paid for and downloaded the app, it doesnt recognize my email, I never got a code.  Cannot access.  Have emailed twice with no reply.

**Developer response:** Thanks for your feedback, and we’re truly sorry for the frustrating experience.

We’ve addressed the subscription/email activation issue in the latest app update. Please update the app and try signing in again. If you still don’t receive a code, please contact us at support@reluvia.app
 with the email you used for purchase and (if possible) a screenshot of the error, and we’ll help right away.

We apologize again for the inconvenience and the delayed response.

### 1/5 — ive subscribed

*2025-12-20*

subscribed but when u download the app no option to use your subscription from the website

**Developer response:** Thanks for your feedback, and we’re truly sorry for the frustrating experience.

We’ve addressed the subscription/email activation issue in the latest app update. Please update the app and try signing in again. If you still don’t receive a code, please contact us at support@reluvia.app
 with the email you used for purchase and (if possible) a screenshot of the error, and we’ll help right away.

We apologize again for the inconvenience and the delayed response.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*