# Rely Home

> iOS field service management app for job scheduling, reporting, and customer communication. (iPhone/iPad app by CHW Group, Inc..)

- Source: https://appshunter.io/ios/app/rely-home/id6737700800 (this page in markdown: same URL + `.md`)
- Developer: [CHW Group, Inc.](https://appshunter.io/developer/1466147737)
- Category: Business, Productivity
- Price: Free
- Rating: 3.55/5 from 91 App Store ratings · 36 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.6 · 32 MB
- Languages: English
- Released: 2025-01-27
- Data updated: 2026-08-19
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/rely-home/id6737700800/reviews.md

## What is Rely Home?

Streamline your field service work with our powerful iOS service management app. Accept new jobs instantly and manage your schedule right from your iPhone or iPad. The intuitive interface puts all customer information and service requirements at your fingertips. While on-site, easily submit diagnosis reports and technical observations through the app. Need to adjust an appointment? Update times with just a few taps, keeping customers automatically informed of any changes. Capture customer signatures digitally and generate completion reports directly on your device. The app seamlessly handles common field scenarios - document service attempts, report missed appointments, or log completion status with detailed reason codes. Every feature is optimized for your iOS device, making it simple to manage your service operations on the go while keeping all parties informed in real-time.

## Key features

- Instant job acceptance
- Schedule management
- Customer information access
- On-site reporting
- Digital signature capture
- Completion reports
- Real-time customer updates

## Recent user reviews (10 of 36)

All indexed reviews: https://appshunter.io/ios/app/rely-home/id6737700800/reviews.md

### 1/5 — Terrible company to work for.

*2026-02-22, version 1.0.12*

Terrible company to work for. They do not pay

### 5/5 — Oleksandr Zarichanskyi

*2026-02-10*

This app is my go-to tool! Handling warranty jobs is smoother, faster, and I get everything I need in one place.

### 5/5 — Great app

*2026-02-09*

Excellent app that simplifies reporting and keeps our workflow organized. Easy navigation and solid performance.

### 5/5 — Excellent Tool for Field Service

*2026-02-09, version 1.0.12*

I've been using the Rely Home app for several months now as a contractor, and it's honestly one of the best service management apps I've tried. The interface is super intuitive and easy to navigate, even when I'm on-site and in a rush. Accepting new jobs is instant, and I can manage my entire schedule right from my iPhone without needing to log into a separate portal.Submitting diagnosis reports, uploading photos, adding technical notes, and getting customer signatures digitally is fast and seamless. It handles all the common field scenarios perfectly—whether I'm documenting a service attempt, reporting a missed appointment, or marking a job complete with detailed reason codes. Everything syncs up reliably, and it saves my office team and me a ton of time on paperwork.The app has really helped streamline my workflow with home warranty jobs, and the quick authorizations (often under 10 minutes) keep things moving. It's stable, user-friendly, and clearly built with contractors in mind. Big thanks to the Rely team for creating such a solid tool—it's made a real difference in staying organized and responsive. Highly recommend to any service pro working with warranties!

### 5/5 — Great

*2026-02-09, version 1.0.12*

Make my life so much easier

### 5/5 — TrueComfortHVAC Inc

*2026-02-06*

The Rely Home Warranty app has been a great improvement to our daily workflow. Submitting reports, uploading photos, and completing documentation is fast and straightforward, which saves our office and technicians a lot of time. The app is stable and easy to navigate.
Overall, it helps us stay organized and responsive, and we appreciate the effort Rely put into building a dedicated macOS application for contractors.

### 3/5 — Suggestions

*2026-02-03*

Tab should be added to show pending repairs instead of putting them in completed work orders to help keep track of repairs and scheduled dates for the repair. Also a tab to “contact” so we don’t have to go to the web browser when techs have questions.

### 5/5 — Tech

*2026-01-28, version 1.0.12*

Great app

### 5/5 — Best app!

*2026-01-27, version 1.0.12*

Thanks for this amazing platform everything is so smooth and easy!

### 5/5 — Bustamante Door Llc

*2026-01-27*

Being working for Choice since long time ago and since they started this rely app makes all more easy to work with 
AI really recommend

## Frequently asked questions about Rely Home

### What does this app do?

This app is designed to streamline field service work for iOS users. It allows you to accept new jobs instantly, manage your schedule, and access all necessary customer and service information directly from your iPhone or iPad. You can also document your work on-site, capture customer signatures, and generate completion reports.

### What are the key features of this field service app?

Key features include instant job acceptance, intuitive schedule management, easy access to customer data, on-site diagnosis reporting, digital signature capture, and automatic customer notifications for appointment changes. It also supports documenting service attempts, missed appointments, and completion status with detailed reason codes.

### Is this app free to use?

Based on the provided information, the app is offered for free. There are no mentions of subscription fees, in-app purchases, or advertisements, suggesting it is a completely free service management tool.

### What devices is this app compatible with?

This application is optimized for iOS devices, meaning it is compatible with iPhones and iPads. It is designed to leverage the capabilities of these devices for efficient field service management on the go.

### How does this app help with on-site service calls?

During on-site service calls, the app allows you to submit diagnosis reports and technical observations directly from your device. You can also capture customer signatures digitally and generate completion reports immediately after the service is rendered, ensuring accurate and timely documentation.

## Version history (last 5 releases)

### 1.0.17 — 2026-04-23

Customer Sign-Off is no longer gate-kept by closed status.

### 1.0.15 — 2026-04-03

Improved error messages from the server are now displayed directly instead of generic text

### 1.0.14 — 2026-03-27

Allow additional diagnosis after a recall has taken place

### 1.0.13 — 2026-03-17

- Appointment Notifications — You'll now receive push notifications for upcoming appointments so you never miss a service visit. You can manage your notification preferences anytime from the menu.                                                                                                                                                         
- Persistent Location Tracking — "On My Way" tracking now continues even if you close or leave the app. When you reopen, your en route status is restored automatically.                                                                                                                                                                                     
- On My Way Requirement Coming Soon — Starting March 23, you will be required to tap "On My Way" before submitting a diagnosis. This ensures accurate tracking of service visits. Until then, you'll see a reminder when submitting without it.

### 1.0.12 — 2026-01-25

Bug fixes and general maintenance

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## More apps by CHW Group, Inc.

- [Choice Home Warranty](https://appshunter.io/ios/app/choice-home-warranty/id1545174683)
- [Rely Home Service Manager](https://appshunter.io/ios/app/rely-home-service-manager/id6444657772)

All apps by CHW Group, Inc.: https://appshunter.io/developer/1466147737

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*
