# Relyance Bank — user reviews > 65 indexed App Store user reviews of Relyance Bank by Relyance Bank, N.A., rated 4.80/5 from 2,237 ratings. - Source: https://appshunter.io/ios/app/relyance-bank/id1491067015/reviews - App overview in markdown: https://appshunter.io/ios/app/relyance-bank/id1491067015.md - Rating breakdown: 5★ 1,994 · 4★ 140 · 3★ 41 · 2★ 16 · 1★ 46 ## What do users think of Relyance Bank? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Convenient features - 🔒 Secure banking - 💡 Helpful staff - 👍 Great local bank **Cons** - 🐛 Unreliable app - 🔒 Frequent password changes - 👎 Outdated design - 🐛 Buggy updates - 👎 Cumbersome navigation **Commonly reported bugs** - Face ID/Touch ID not working - Frequent login issues - Trouble transferring funds **Most requested features** - Bring back mobile deposit - Improve font size and readability - Allow reusing the same password ## Newest reviews (17 of 65) ### 4/5 — Bill pay *2026-03-09, version 6.0.0.13746* I have several Payees set up in the desktop portal. But when I try to use Bill pay in the mobility le app, I get and error message that I have no accounts approved for bill pay. ### 5/5 — Love My Bank *2025-11-29, version 6.0.0.11311* I could not ask for a better banking institute. No problem to big or small for my bank to handle. I fell so love in 1994 and like the staff are my personal bankers especially Ms Shara Williams. Love the sweet smiles, the presentation of your staff. Thank you, Relyance Bank ### 5/5 — Rockstar Wellness *2025-11-27, version 6.0.0.11311* Great app! ### 5/5 — Marcus/Paschal *2025-11-24, version 6.0.0.11311* Excellent ### 5/5 — Easy app *2025-11-23, version 6.0.0.11311* Once you set up the automatic and protection you are good to go ### 5/5 — EASY *2025-11-21* This app is so easy to navigate you literally have everything at your fingertips. ### 5/5 — New customer *2025-09-17, version 6.0.0.9735* Entire branch was great to work with. Even the branch manger was engaged with helping my tech deficient self get app set up. ### 3/5 — I prefer just to use my face *2025-08-26, version 6.0.9308* I’d rather use just my face ### 5/5 — Super Easy *2025-08-22, version 6.0.9308* App is very easy to navigate and does what I need it to do! ### 3/5 — Quit making me change my password *2025-08-21, version 6.0.9308* I get tired of the constant updates that won’t allow me to use finger print. So then I have to use the password, but then the password won’t work, and I have to get another one. And I CAN NEVER USE THE SAME ONE TWICE!!!!!!!! Either leave it alone or let me use the same pastors more than once!!!! ### 3/5 — Cumbersome app *2025-08-18, version 6.0.0.8913* It works but was better before the last update. Never has been as good as the desktop. ### 5/5 — Great convenience *2025-08-16, version 6.0.0.8913* Love the app! I’m able to see everything I need! ### 5/5 — Satisfied customer *2025-08-14, version 6.0.0.8913* Convenience and I enjoy the app. ### 5/5 — Lauren Sanders *2025-08-14, version 6.0.0.8913* Excellent help with my mobile banking! She was a pleasure to work with! ### 3/5 — Long time Relyance bank customer *2025-08-12, version 6.0.0.8913* I liked the old app better ### 5/5 — I love the app. *2025-08-12, version 6.0.0.8913* Very convenient ### 5/5 — Verified User *2025-08-11, version 6.0.0.8913* Safe, accurate, and friendly assistance when needed, I love Relyance Bank!! I wish there was a location in East End AR!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Not very User Friendly *2025-12-12, version 6.0.0.12022* Not very user friendly app ### 1/5 — Unreliable *2023-08-13, version 5.0.20.1412* The app is messed up one way or another half the time to where it’s unusable. ### 1/5 — This is very unreliable !!! Sometimes it works some times not !! i *2021-05-10, version 4.6.4* The This ### 1/5 — Fix Face ID *2020-08-30, version 4.6.4* Even though Face ID is turned on, it doesn’t recognize it. I still have to enter the password to access the account. ### 1/5 — Garbage *2020-05-21, version 4.6.2.82* The new app is terrible. TouchID is broken. PIN Code access is broken. You have to sign in with username and password, THEN wait for a code via text message. Every single time. It used to be so easy and quick to sign in. ### 1/5 — Review: Very Poor! *2020-05-01, version 4.6.2.82* You took a good program and made it terrible! Things that were very simple are now complicated. Things that took one step now take three steps. I am not happy, and I am sure that does not matter to you. I am considering consolidating my two checking accounts with my credit union. I understand you cannot do anything about my concerns, but at least you know how I feel regarding your new banking program. ### 1/5 — The app is extremely slow and times out *2020-03-05, version 4.6.2.82* T ### 2/5 — Bank *2026-06-27, version 6.0.0.17013* There okay if you have money, otherwise I would stick with a home town bank, their not much on loaning even small loans. ### 2/5 — Go back to the old. *2025-08-12, version 6.0.0.8913* Once the app was updated it has repeated problems logging in and transferring funds has twice the steps as before. ### 2/5 — It’s ok *2025-08-11, version 6.0.0.8913* Looks really out of date, logs me out to much. Looks more like a web site than an app. ## Most praised reviews (10 highest-rated) ### 5/5 — Great experience *2026-09-01, version 6.0.0.18650* Everything is very good ### 5/5 — Best bank around *2026-08-14, version 6.0.0.17808* Best bank in Arkansas ### 5/5 — App *2026-06-30, version 6.0.0.17013* I love it, it’s easy and I’ve never had any problems using it!! ### 5/5 — Deb *2026-06-11, version 6.0.0.16227* Good for convenience ### 5/5 — Owner *2026-04-27, version 6.0.0.15471* Quick care for customers ### 5/5 — Best Bank *2026-03-25, version 6.0.0.14620* Best app ever! ### 5/5 — EASY *2026-03-24, version 6.0.0.14620* This app is so easy to navigate you literally have everything at your fingertips. ### 5/5 — Par Excellence *2026-01-09, version 6.0.0.12022* To date, the app has worked efficiently. I’m grateful for the safeguards. ### 5/5 — Easy *2025-12-05, version 6.0.0.12020* Easy to use - just remember to hit continue in the last step. ### 5/5 — Best bank around *2025-12-04, version 6.0.0.11311* Best bank in Arkansas --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*