# Remaxi: Unblur & Repair Photo — user reviews > 165 indexed App Store user reviews of Remaxi by NOGAME LABS, rated 4.50/5 from 2,539 ratings. - Source: https://appshunter.io/ios/app/remaxi-unblur-and-repair-photo/id6471584646/reviews - App overview in markdown: https://appshunter.io/ios/app/remaxi-unblur-and-repair-photo/id6471584646.md - Rating breakdown: 5★ 1,991 · 4★ 187 · 3★ 98 · 2★ 68 · 1★ 195 ## What do users think of Remaxi? Overall sentiment: negative **Pros** - 🎨 Effective color restoration - 👍 Good photo enhancement results - 🚀 Brings old photos back to life **Cons** - 🐛 Inconsistent performance, errors, and crashes - 💰 Overpriced subscription model - 🔍 Fails to remove watermarks and blemishes as advertised - 🔧 Distorts facial features and image quality in some cases **Commonly reported bugs** - Frequent error messages and inability to process images - Subscription issues, including unauthorized charges - Inconsistent results across different image types **Most requested features** - Add option to cancel subscription - Improve image processing speed - Provide more control over enhancement settings ## Newest reviews (16 of 165) ### 2/5 — Missing features *2026-06-25* I paid for the AI enhancement of photographs into anime images etc. That option has now been removed. I won’t renew **Developer response:** Greetings Thank you for sharing your feedback with us. We sincerely apologize for the frustration this situation has caused. Please be advised that we are currently evaluating the possibility of reinstating this option in the future. We appreciate your patience and your contribution to improving our services. Sincerely, Jemma NGL Support Team ### 3/5 — Too many times *2026-05-23* It took me six times just to remove an arm out of the background. It shouldn’t take that many times to get it to completely disappear. I just bought the subscription and I’m not sure about it. **Developer response:** We completely understand your desire to have all of Photoshop's functions in our app. We've put in maximum effort to incorporate as many features as possible. However, unfortunately, some functions simply can't be realized with just a few buttons. Nevertheless, we'll keep working on improvements for your convenience. Thank you for your understanding. Respectfully, Jemma, on behalf of the NGL Support Team. ### 1/5 — Weekly charged sliently *2025-10-10, version 3.2* Tried free trial but it sneakily charged me weekly for six weeks, even though I didn’t use it at all—not even once. I contacted custom service got totally ignored. ### 1/5 — Weekly charged sliently *2025-09-03* I was interested in trying out the service to see how it works, but I didn’t pay close enough attention and missed that the trial wasn’t free. It sneakily charged me weekly for six weeks, even though I didn’t use it at all—not even once. **Developer response:** Dear User, we are sorry for the inconvenience. Please email us at support@nogamelabs.com and we will try to solve your issue. Sincerely, Jemma NGL Support ### 1/5 — Free Trial is NOT FREE *2025-08-26* WARNING: This app offers several free trials. HOWEVER, even if you cancel the trial before the end date, the app WILL charge you if you’ve had a previous free trial. I do not recommend this app because it lacks transparency without reading through a lengthy Privacy Policy and Terms of Use. IN RESPONSE TO THE DEVELOPER: I canceled the free trial immediately, and was told I still had until the (7-day trial period). You are dishonest, and it’s disgusting. I do not recommend. Read other reviews. This is their MO, and Apple knows and will not do anything to stop them. SECOND RESPONSE TO THE DEVELOPER: As stated above, I canceled the free trial immediately. Therefore, the cancellation was completed at least one day prior to the last day of the free trial period. Also, as stated above, the app offered me a 7-day free trial with no mention of a previous trial or notice that a free trial was previously used. I was billed an entire week after the trial period ended. **Developer response:** Hello, This can happen if you have previously used a free trial for this subscription or a different one under the same App Store account. The App Store allows only one free trial per subscription, so if you’ve already used it before, you may be charged immediately when subscribing again. You can check your subscription details and billing history in your Apple ID settings. If you believe this charge was made in error, you may contact Apple Support for further assistance. Sincerely, Jemma NGL Support ### 1/5 — App not loading. *2025-08-22, version 3.1* Downloaded update to this App & now it doesn’t load at all. I’ve tried reinstalling & restarting my phone but, no joy. ### 1/5 — Free Trial is NOT FREE *2025-08-22* WARNING: This app offers several free trials. HOWEVER, even if you cancel the trial before the end date, the app WILL charge you if you’ve had a previous free trial. I do not recommend this app because it lacks transparency without reading through a lengthy Privacy Policy and Terms of Use. IN RESPONSE TO THE DEVELOPER: I canceled the free trial immediately, and was told I still had until the (7-day trial period). You are dishonest, and it’s disgusting. I do not recommend. Read other reviews. This is their MO, and Apple knows and will not do anything to stop them. **Developer response:** Hello, Thank you for reaching out to us. I understand your concern regarding the recent charge. According to the terms, the subscription must be canceled at least one day before the last day of the free trial period. Since the cancellation was not completed within this timeframe, the charge could be processed as scheduled. If you were billed immediately or the app didn’t provide an option for a free trial, it typically indicates that the free trial has already been used with your account or payment method. To request a refund for your subscription, please visit the following link, which provides detailed instructions: https://support.apple.com/en-us/118223hl=en Sincerely, Jemma NGL Support ### 1/5 — Scam *2025-08-20, version 3.1* Did the free trial and they’ve kept charging my card none stop had to get a new card can’t even call the company because the number connected to the account was a fake number it’s a major scam do not trust this app they’re scammers they will steal your money ### 1/5 — Poor *2025-08-08, version 3.0* Not what I expected ### 1/5 — Too many ads *2025-07-12* If you’re just trying to test one photo using the free version, be prepared for a flood of ads. You’ll get 2–3 ads just to upload a photo, another one to click “edit,” and a few more just to save the enhanced image to your phone. You never really know when the ads will stop—it’s one after another, and they’re often repetitive. Super frustrating. I’m deleting the app from my phone because I don’t want to deal with that again. I have no idea what the PRO version is like, but honestly, I wouldn’t waste my time. It feels like the developers are squeezing in as many ads as possible just to make money off every second you use it. One or two ads? Fine. But this is way too much. In the end, yo”” get a saves photo with their big logo. **Developer response:** We understand that you want REMAXI to be free and without ads but unfortunately the platforms and tools used to develop games such as this one require us to regularly charge a fee. Although we regrettably can't make it free and with no ads, we do offer a free trial for you to test it out with no cost and no commitment. The trial is structured this way so that you can determine if the app is right for you. We hope you'll give us a chance and check it out. Thanks again for your review! Sincerely, Jemma NGL Support ### 1/5 — Don't spend your money because it asks you to pay *2025-07-09* I literally wanted to restore my old photo that was just a little blurry, it wasn't even that big of a deal, and it made me look totally different, it looked like an avatar, I didn't like it and it doesn't meet the description. **Developer response:** Hi! We would love to assist you in the best way possible. Could you please send both the original and enhanced pictures to support@nogamelabs.com? This will help us better understand the issue. Thank you for your cooperation. Best regards, Jemma, on behalf of the NGL Support Team. ### 1/5 — Not free *2025-07-07, version 3.0* Everything behind a pay wall don’t waste your time it’s not actually free. ### 1/5 — ALERTA DE GOLPE *2025-07-03* Baixei o app e dizia 3 dias grátis para teste. Foi cobrado 49,9 REAIS por UMA SEMANA! Na hora que vi cancelei imediatamente e mesmo assim me foi cobrado! Quero meu direito de reembolso, uma vez que FUI ENGANADA pelo app. SOLICITEI 2 VEZES o reembolso e me foi negado. eu não utilizei o APP (que por sinal é péssimo) tenho ótimos apps que pago, mas este foi quase um golpe, uma fraude, um engano! Me sinto lesionada e quero meu reembolso que foi solicitado NO MESMO MOMENTO em que vi houve a cobrança. teste grátis do REMAXI É ENGANAÇÃO, GOLPE!! **Developer response:** Hello Thank you for reaching out. To request a refund for your subscription, please visit the following link, which provides detailed instructions: https://support.apple.com/en-us/118223 Please note that only the account holder can request a refund directly from the platform, as they handle all payments and subscription-related charges. Unfortunately, we do not have the ability to initiate refunds on behalf of users, as we do not have access to your payment details or personal account information. If you have any further questions or need additional assistance, please don’t hesitate to contact us. Sincerely, Jemma NGL Support ### 2/5 — Subscription *2025-07-02, version 3.0* I can’t cancel my subscription ### 1/5 — Scam *2025-06-23* No matter if you have it or not they keep charging you even if you canceled all subscriptions they rob your money from you never using this place again please don’t use them if you want your money saved and if I don’t get my money back I’m getting lawyers involved it’s ridiculous **Developer response:** Greetings Thank you for your message. When you make a purchase or subscribe to an app via the App Store, all payments are processed directly by Apple. This means that Apple handles the entire transaction, including billing, subscription management, and refunds. As app developers, we do not have access to your payment details or the ability to process cancels or refunds directly. Apple system is designed to ensure the security and privacy of your financial information, which is why they handle these matters exclusively. Please have a look at this easy-to-follow page that on managing your subscriptions: https://support.apple.com/en-us/118428 To assist you further, here is the link to request a refund: https://support.apple.com/en-us/118223 Sincerely, Jemma NGL Support Team ### 3/5 — Cancellation of my subscription. *2025-06-20, version 3.0* Please 🙏 ## Most critical reviews (10 lowest-rated) ### 1/5 — User2 *2026-04-21, version 3.2* Absolutely rubbish! Worst editor I’ve ever used. ### 1/5 — Very bad vey add *2026-04-02, version 3.2* Very bad ### 1/5 — Free trial? *2026-01-19, version 3.2* Canceled next day and was able to but charged for the year regardless ### 1/5 — Disappointed *2026-01-10, version 3.2* Keeps turning my son into a girl and does not enhance the photo much better than it already was compared to what showing in the examples nowhere near that ### 1/5 — Not real *2025-12-15* What’s it’s saying and shows nothing like 0% like that **Developer response:** We're sorry to hear about your frustration. Feel free to contact us at support@nogamelabs.com with more details, and we'll do our best to resolve the issue. Sincerely, Jemma NGL Support Team ### 1/5 — Terrible, don’t waste your time *2025-11-15* Completely useless for editing, the before and after photos looked no different using the slider. Had to subscribe to use the app and unsubscribed from the free trial right away, wouldn’t pay a penny for this garbage. **Developer response:** We understand that when the original photo is of poor quality, it can be difficult to achieve the desired results with just a single tap. In cases like this, advanced tools like Photoshop are often needed to make significant improvements. While our app simplifies many processes, certain limitations exist. However, we're always working on ways to enhance our features for your convenience. Thank you for your understanding. Respectfully, Jemma, on behalf of the NGL Support Team. ### 1/5 — I can’t download app because of them *2025-11-11, version 3.2* I cancelled my trial in time and they’re still billing me and apple won’t help me! ### 1/5 — Awful with old photos *2025-11-08, version 3.2* I’ve been trying to restore pictures from the late 1800’s and have tried a half dozen apps. This was honestly the worst one yet— completely distorted pictures, removing elements , and colorized ### 1/5 — Yikes *2025-11-05, version 3.2* Wasn’t even close to my face when it tried to unblur the photo ### 1/5 — Unblur is Fake *2025-10-27, version 3.2* Terrible Dose not work at all ## Most praised reviews (10 highest-rated) ### 5/5 — Initially impressed but recently disappointed. *2026-07-22, version 3.2* Having gone through a solid 8 similar apps previously that delivered mixed results, mainly bad (often stopped working completely) I found this one & have found it enhances images very naturally, which is amazing considering it's ai. I have tested the other features & found everything working to a high standard. Definitely the best one available & actually worth the price. Not sure why they removed some features from the app, there used to be an upscaler and some other. It seems a bit limited now ### 5/5 — Muito bom *2025-11-03* 5⭐️ **Developer response:** Caro amigo, Agradecemos sinceramente o seu feedback positivo! É sempre gratificante saber que nossos esforços fazem a diferença! Atenciosamente, Jemma Suporte NGL ### 5/5 — Great App *2025-10-14, version 3.2* Gets the job done ### 5/5 — :( *2025-08-21, version 3.1* La app siempre me ha gustado mucho pero jamás volvió a abrir. Se cierra cada vez que intento usarla. Será que es un error de la plataforma? Ayudaaaaa por favor! ### 5/5 — Muy Buena *2025-06-12, version 3.0* Es excelente pero de pronto deja de funcionar, ### 5/5 — Ropa *2025-05-16, version 3.0* Mi falda ### 5/5 — Recomendado *2025-05-03, version 3.0* Increíble App yo lo tengo en versión Gratis y es espectacular. ### 5/5 — Amazing! *2025-03-11* Does exactly what I expected.. what I need! So grateful that a free version is offered, and the ads to keep it free are not unreasonably long! A person knows if they are interested in something or not without a LONG ad... Thank you! **Developer response:** Dear customer, Thank you for your appreciation. We try to provide our customers with the best possible experience with our services. We value your opinion and will always keep striving to meet your expectations. Sincerely, Jemma NGL Support ### 5/5 — a must *2025-02-12, version 2.9* better and faster than remini ### 5/5 — color Restoration *2025-01-29, version 2.9* nice job but need more sharpness going to see what other magic I can preform. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*