# Remit Union — user reviews > 78 indexed App Store user reviews of Remit Union by Remit Union Limited, rated 4.67/5 from 3 ratings. - Source: https://appshunter.io/ios/app/remit-union/id1563904588/reviews - App overview in markdown: https://appshunter.io/ios/app/remit-union/id1563904588.md - Rating breakdown: 5★ 1 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (15 of 78) ### 1/5 — Poor customer service *2025-10-03, version 1.2.26* Am just waiting for my transaction to go through … you will text them and you’d be ignored,poor service ### 1/5 — Delayed payment *2025-10-03, version 1.2.26* Infact in my opinion the worse money sending app ever cuz how can you send money and money hasn’t been received and when you try contacting,no one replies you 😡 ### 4/5 — You give options *2025-10-02, version 1.2.26* Optional rates are offered ### 1/5 — Delayed transaction *2025-10-02, version 1.2.26* This app is really bad this is the second time I have made a transaction with it and it’s taking more than 24 hours and the money has still not been delivered and you can’t even reach them out to make your complaint. You send them messages and they don’t respond. ### 1/5 — Mr *2025-10-01, version 1.2.26* Very poor customer service and the worst money remittance app. These guys are scammers, highjack your money with no update. No response to calls, test messages and email. Very very bad service delivery and will advise anyone not to try using this app. ### 1/5 — BUNCH OF THIEVES *2025-09-30, version 1.2.26* These guys are bunch of thieves. You send money through the platform, they keep the money and don’t release it. Never will I ever recommend this for anyone. ### 1/5 — Rubbish Services *2025-09-30, version 1.2.26* I have made two transactions over 24 hours now they haven’t paid yet and has refused to respond to my messages ### 1/5 — The most poor customer service *2025-09-30, version 1.2.26* My trasanction has not been paid to the reciepient since 27/9/2025. ### 1/5 — Scam alert, don’t get app *2025-09-29, version 1.2.26* I wish there is zero star to give them. This people are pure scammers. When you send money and they see is not much they will allow the transaction to go through but when the amount is huge you have to battle with mental illness before you get the money. They don’t respond to any of the communication centres. ### 1/5 — Communication *2025-09-29, version 1.2.26* They don’t care about their costumers, take ages to either they get back to you or they totally ignore you, transfer never delivered on time. ### 1/5 — Error *2025-09-08, version 1.2.25* Can’t get in touch with the team when there’s a problem ### 1/5 — Appalling services *2025-09-05, version 1.2.25* I have had to make a complain every time I transfer money with this app! The delay in the recipient receiving the funds is appalling! They never respond to your queries on time. Very poor and wouldn’t recommend ### 1/5 — Terrible App *2025-09-01, version 1.2.25* If you’re looking for seamless transactions with realistic time frames of sends funds, then AVOID this app at all costs. They are inefficient, extremely buggy and crowned with very terrible customer service. If you’ve downloaded the app delete immediately. A bunch of scammers. They will lure you with appealing exchange rates way above the average market rate but avoid them ### 1/5 — Incompetent and inefficient Team *2025-08-24, version 1.2.25* There have been multiple instances where the same information has been requested for compliance checks at several points of time. The team also do not respond to chat and calls for days and weeks. The last transfer was locked for 2 weeks before the refund was able to go through. I feel the FCA should set some time to school the staff on the UK financial system. Their knowledge and experience of the UK financial system is extremely low. Above all, this is poorest of all the money transfer companies I’ve ever dealt with. ### 1/5 — Compliance hold *2025-08-11, version 1.2.25* I’m very disappointed with Remit Union. Since 31/07/2025 my remittance has been on hold and nobody is responding to my messages anymore since 2/08… No explanation why it’s still on compliance hold when I have provided all the information required. ## Most critical reviews (10 lowest-rated) ### 1/5 — Very very very very poor service. *2026-08-05, version 1.2.30* It’s take days even if your not lucky it will take weeks before your transaction go to the receiving person, will not use them again, they boast they rate but they service is very very poor . ### 1/5 — Terrible Choice for transfer *2026-08-04, version 1.2.30* I sent an emergency transfer through Remit Union on 30th July 2025. As of today, 4th August (five days later) the money has still not been received by the recipient. Five days. For an emergency. When you label something an emergency, timing is everything. A service that cannot deliver funds within a reasonable timeframe is not just inconvenient. it is completely unfit for purpose in urgent situations. No clear communication, no resolution, and no accountability. The money is simply sitting somewhere in limbo while the person who needed it urgently continues to wait. I have used other transfer services that deliver within hours. Remit Union has failed to meet even the most basic expectation of reliability. To anyone reading this: please do not trust Remit Union with time-sensitive or emergency transfers. If something goes wrong, based on my experience, do not expect a quick fix. Use a provider with a proven track record of speed and reliability; your recipient cannot afford to wait five days when they are in genuine need. I will be escalating this matter and seeking a full refund. Absolutely disappointed. ### 1/5 — Very Poor service and don’t know how to solve issues *2026-07-31, version 1.2.30* Transaction takes longer time before paid. On 31/07/26 I made transactions early morning and none of the transactions has gone through as I’m even typing this review. I contacted them and all they could tell me was that technical issues, since morning till 7pm my money is held not thinking about why the money was transferred. Very poor service ### 1/5 — Refund *2026-02-03, version 1.2.28* Please do not let the use Remit Union, they are the worse in the history of money transfer companies in the UK . They are refusing to process either my payment or refund. ### 1/5 — Poor customer service *2025-12-02, version 1.2.27* Am just waiting for my transaction to go through … you will text them and you’d be ignored,poor service Thunk they’re scammers Please DON’T USE THEM!!!!! ### 1/5 — Poor Service *2025-11-25, version 1.2.27* Please DO NOT rely on this company. They are. It trustworthy. Their transactions can take more that 7days to be paid out. Especially when it’s a big sum. Please avoid them. ### 1/5 — Poor customer care *2025-10-27, version 1.2.26* Whenever you need help, they will never mind you. Also, their network is never swift. There's no other day that I've sent money that has gone instantly. The minimum you can wait for your money to be paid is about 5 hours. ### 1/5 — Not trusted people *2025-10-19, version 1.2.26* It will take you days before your money will reach the receiver. If you wanna take a risk you can try but theses guys will fold up soon ### 1/5 — Fraud *2025-10-08, version 1.2.26* They invest with your money and payout when they like. Using them is at own risk ### 1/5 — Poor customer service *2025-10-07, version 1.2.26* I have being trying to call them for days with no response. I have whatsapped and emailed them till date no response. I transferred funds on Saturday and today being Tuesday it has still not reflected in bank accounts. Why should I go through all this stress just sending remittances. ## Most praised reviews (10 highest-rated) ### 5/5 — Best *2026-04-11, version 1.2.28* Massive improvement on the app and reliable service 👍 ### 5/5 — M S *2026-03-18, version 1.2.28* The Best mommy transfer is Remit Union high rate and fast delivery ### 5/5 — Best *2026-01-18, version 1.2.27* Massive improvement on the app and reliable service 👍 ### 5/5 — Mr *2025-12-03, version 1.2.27* Fast and reliable ### 5/5 — Mr Micsarp *2025-11-21, version 1.2.27* Remit Union Limited is now the best money transfer company I trust thanks to Ayesha stay blessed ### 5/5 — Am glad I find this app very fast and money is safe ❤️❤️❤️❤️❤️❤️ *2024-09-30, version 1.1.9* Very reliable this is the best .any time I make mistakes to send the customer service is very very vast to respond wow .i we definitely recommend it to all my friends and families with (remit union)your money is safe any ### 5/5 — Mr *2024-09-25, version 1.1.9* I have enjoyed good rate and quick delivery from Remit union thus far. Continue delivering positive service…👍 ### 5/5 — I just loved this app❤️ *2024-06-05* Remit Union is the best Money Transfer Platform, i ever had seen in my life. I am very satisfied and happy for Remit Union, they have never failed me, they rate is always high and fast to drop in my account, I have also introduced them to some of my friends. I also appreciate the working of Customer Support Team. I love Remit Union. They are very good 👍. ### 5/5 — Great service *2023-06-11, version 1.0.9* With Remit union I feel secured . Very fast payment service on the recipient's bank account . Very happy ### 5/5 — Quick and helpful *2023-04-13* Although I have only been using Remit Union for a few months now, all my transactions so far have been pretty quick. They have also been quick to respond when I need help to get a transaction completed within minutes 😊. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*