# Remo+ : DoorCam & RemoBell — user reviews > 121 indexed App Store user reviews of Remo+ by OLIVE&DOVE. Co., Ltd., rated 2.10/5 from 275 ratings. - Source: https://appshunter.io/ios/app/remo-plus-doorcam-and-remobell/id1059275159/reviews - App overview in markdown: https://appshunter.io/ios/app/remo-plus-doorcam-and-remobell/id1059275159.md - Rating breakdown: 5★ 42 · 4★ 16 · 3★ 30 · 2★ 37 · 1★ 150 ## What do users think of Remo+? Overall sentiment: negative **Pros** - 🚀 Easy setup - 🔒 Good video quality - 👍 Useful for monitoring deliveries **Cons** - 🐛 App crashes and disconnects - 🔋 Short battery life - 🤔 Misleading marketing about free storage - 👎 Reduced free cloud storage from 3 days to 12 hours **Commonly reported bugs** - App crashes when trying to delete videos - Can't view recorded videos, only see black screen - Constant disconnects between camera and app **Most requested features** - Ability to view recorded videos in normal rectangular view, not fisheye - Longer cloud storage duration for free plan - Better customer support and responsiveness ## Newest reviews (17 of 121) ### 2/5 — No way to change WiFi or remove doorbell from this app *2026-04-04, version 2.17.25* The app removed the option to change the Wi-Fi, on this doorbell, and the option to remove it to try to reinstall it. So, if you have to change your Wi-Fi for any reason, you are screwed. If you try to reinstall it, it recognizes its old settings and refuses to join a new network. ### 3/5 — Pros/Cons *2025-11-15, version 2.17.25* I have experienced good performance from my RemoBell S over the years & helpful / responsive customer service, when needed. However, I was disappointed about the company’s recent cloud “update” from 3 days to 12 hours for doorbell camera videos with the free plan. That’s an unrealistically short timeframe for most busy adults & seems like a money grab or financial desperation. Hopefully, Remo will reconsider as it will likely alienate current customers & dissuade purchases by new customers. ### 2/5 — Cloud Storage Cut *2025-11-15, version 2.17.25* I purchased this doorbell app because of the 3 day cloud storage. That has now been cut to just 12 hours. This is a bait and switch in my opinion. Existing users should be grandfathered to the plan the purchased. ### 3/5 — "Improvements" for whom? lol! *2025-11-12, version 2.17.24* When I bought the flagship model of their doorcam in its most recent iteration, it came with free three day rolling cloud. they suddenly announced app improvements that turned out to be a flimsy excuse to dial back on the three days. The way they initially announced 24 hour cloud and then less than a week later scaled it back another 100% to just 12 hrs makes me think that either they're dealing with some serious financial unpredictability and just trying to stay alive or had poor planning/ market research. If they're trying to muscle a bunch of device owners into monthly cloud payments., the irony is I was about to buy more devices and this whole rollout convinced me not to go all in with another brand. ### 3/5 — Remo+ *2025-11-10, version 2.17.24* Remo+ Customer service is none existent when you try to reach them they say for you to leave your name and email address and someone will get back to you and it never happens I am still waiting for a contact from them for ok ver 3 months now ### 1/5 — Free 3 day cloud going away *2025-10-10, version 2.15.09* I bought this camera because of the free 3 day cloud history that came with it. Greed has taken over and they are now dropping free cloud from 3 days to only 12 hours to force people to pay for a paid plan. No thanks. Will buy a better camera when this one goes out. ### 1/5 — Run, don’t walk from this one *2025-09-12, version 2.15.09* Save yourself some grief and money and purchase something else. Too many issues since I purchased and in the end their response was “out of date”. 9/25 Please fix the bug that prevents changes to the sensitivity setting on the mobile app by a cell phone - the app closes when an adjustment is attempted. ### 1/5 — Not loading video history *2025-05-18, version 2.15.06* On 5/17/25 app stopped loading video history, loading wheel just spins for a while then the app crashes. Videos from earlier days will still load. ### 2/5 — Disappointed and for the price *2025-03-13, version 2.15.05* Was working great in very beginning but now keeps skipping motions and logging off network constantly. Had for 2yrs but on a budget. Also keeps blacking out video, so at this point it’s just up as a deterrent until I can get another one. ### 2/5 — Always having problems *2025-02-20, version 2.15.05* I’ve been using my Remo Cam since 2019. I have to reset this system multiple times. It often has time lags. Its supposed to be a 2 way communication but it’s not always clear. Couple of nights ago I heard a loud meow from a cat and a male voice. I have recorded 3 videos with suspicious noise/voice that is not of my own. ### 1/5 — Functionality removed!!! *2024-12-27, version 2.14.16* Ever since the app updated about a year ago, it has been a disaster. The app experience is completely unusable. There is no way to turn off “video motion” detections. I live on a busy street where the angle captures cars in the frame and now I get approximately 30+ saved videos per hour! Completely useless when looking for a specific event. In addition, in the old version of the app, I was able to crop the area for video motion detection. I can’t do that anymore, adding to the frustration. Roll back to the old app with the richer functionality or add it into the new version. The current set up is awful. ### 1/5 — Randomly logs out *2024-12-07* The foretell itself I have no complaints about. It’s the app. It will randomly log me out and when I try to log back in, it says my password is wrong. It’s not. After a week or two or three, it at some point will let me log back in. So in without access to the doorbell footage for that entire time with no way to log back in. I’ve changed passwords a hundred times and it’s definitely not a wrong password issue. So frustrating just waiting for it to randomly start working again. ### 1/5 — Run, don’t walk from this one *2024-09-26, version 2.12.07* Save yourself some grief and money and purchase something else. Too many issues since I purchased and in the end their response was “out of date”. ### 1/5 — It doesn’t work *2024-01-26, version 2.09.07* Weak WiFi sensor the software is outdated ### 2/5 — Update made app worse *2023-12-20, version 2.09.06* I really liked this doorbell and app until the recent app update. It’s clunkier and harder to use, now requires multiple clicks to get to the video -that used to be there right when you opened the app. Why make it worse? ### 1/5 — Disappointed *2023-12-08, version 2.09.05* Remo + Cam not doing what it should. The good thing about this product is the camera itself is great. It shows a perfectly range of my front door, but doesn’t notify me if someone’s at my door. There are many times when I have sat next to my window and watched my deliveries dropped off at my door and I did not receive a notification someone is there. It works when it feels like it. I have checked my software making sure everything is up-to-date, including Wi-Fi connection. This product is not consistent. Mostly it a fail and not worth the money I spent. ### 1/5 — Piece of junk *2023-11-21, version 2.09.05* The connection of app is super slow. Notification does not work most of the time => missing call. There is no way to add viewer without giving the main user login information. I will replace the doorbell cam. ## Most critical reviews (10 lowest-rated) ### 1/5 — Pushing folks to a paid subscription *2025-12-16, version 2.17.25* Was good until they recently nerfed the free plan to only store videos from the most recent 12 hours. Such bait and switch tactics shouldn’t be legal. ### 1/5 — App says update but no update *2025-12-11, version 2.17.25* I get messages that there is an update. And there is none . Twelve hour roll forward is too short . Should be 7 days ### 1/5 — New update? What update? *2025-12-06, version 2.17.25* This app keeps flagging that there’s an update but I can’t find the update….is it bugged or am I just missing something? ### 1/5 — Horrible *2025-12-03, version 2.17.25* The interface is slow and garbage ### 1/5 — New App version won’t open *2025-11-23, version 2.17.25* Unable to open New App version. When selected, it reverts back to the older App version. ### 1/5 — Pop ups *2025-11-22, version 2.17.25* Keep getting a pop-up asking to update app, but there isn’t anything to update. ### 1/5 — New update is horrible *2025-11-20, version 2.17.25* We’ve had Remo for many years and have been happy with it. Since the update, we cannot view any history, only live. And now they say we can only view 12 hours worth of history? We can’t even view that. It will record a motion but no view of it. Could you have given us some notice of this change? Poor customer service. We’ll be shopping around. ### 1/5 — The only reason I bought this is about to stop *2025-11-15, version 2.17.25* I have been fairly happy with this doorbell camera, especially because they provide three days free of recording, but they just announced that that is stopping. I have recommended this doorbell camera to lots of friends and family but only for that reason so now if they stop giving three days free recording, I won’t ever buy from them again and I won’t recommend this camera anymore. ### 1/5 — Not worth the subscription *2025-11-12, version 2.17.24* I got a Remo because it was subscription free with 3 days of video storage. Perfect. I just noticed the prompt to update the app - and the notice that the free non-subscription storage is changing to 12 hours, and now about the same as Ring subscription for a year subscription. No thanks - if I’m paying anyone, I’ll pay the service I have all of my other equipment and my other video camera on. ### 1/5 — Don’t recommend *2025-10-12, version 2.15.09* Prices are going up by 50% on their subscriptions before the end of year. And they are removing the free 3-day recording and changing it to 12-hours. Feels like a bait and switch for current customers. ## Most praised reviews (10 highest-rated) ### 5/5 — Great Camera***** *2026-04-20, version 2.17.25* Great camera! The only thing I would be add is that you’d be able to add like a spouse or someone else to be able to see through it the remo+ S does not allow that from what I see A great quality and great talking features! ### 5/5 — Update messages *2025-12-02, version 2.17.25* I love this over door camera for my apartment. One thing about the app that I am wondering about though is I keep getting messages that there is an update. When I go to the App Store for Apple there is only an option to open the app. There is no option to update the app. I have the most updated iOS available. ### 5/5 — Work well for me *2023-11-15, version 2.09.05* Had this door cam since 2018 and still using it without any fuzz ### 5/5 — Easy set up. Works great *2023-03-12, version 1.7.5* Hooked up quickly. Great video quality with wide view angle, better than the Nest it replaced. ### 5/5 — Suits my needs *2020-09-23, version 1.6.3* RemoPlus is an economical solution for anyone wanting to see who’s at the door and if your package has arrived. It seems to record in 29 to 59 second intervals, then closes and reopens if motion continues. It is actually an ingenious way to operate, because it allows you to save or delete segments. It came with everything needed to replace our bell in a brick wall. At first we thought it was not compatible with our 40-year old wall chime, but wifely analysis determined that our wiring job was wrong. The diagram should indicate two wire thicknesses. I would love to see an update including a motion (not bell) pause because we currently have two weeks of construction activity setting off motion every few seconds! Voice and motion have what I consider an acceptable 1 second delay. I’m happy with my purchase. ### 5/5 — Remo doorbell *2020-07-18, version 1.5.9* So far so good. Easy install and works just fine. Great product for the money. I have had it for several months now and it has worked perfectly. Meets expectations and more. I couldn’t be more pleased with Sound, quality, color, camera have all worked well. ### 5/5 — Remo door cam - works great *2019-12-27, version 1.5.5* This was very easy to install. The picture is clear and even at night with no lights on you can tell who is there. The app works great on my phone and iPad. ### 5/5 — Works as described *2019-01-09, version 1.3.5* When I saw more 1 star reviews than 5 star reviews, I knew it meant one thing...RTFD. Read the f’n directions. I didn’t even put the batteries in until it said to. As a result, it has been working perfectly. I assigned a warbling tone to indicate notification and it’s sets off within 2-4 seconds of motion being detected. I don’t know about battery life yet but we’ll see. Great so far. ### 5/5 — Really neat camera *2017-12-06, version 1.2.4* I’m liking it so far. Install was fast and the video quality is very good. Great product! ### 5/5 — Very Fast App *2017-12-01, version 1.2.3* I have the DoorCam and I’m loving it so far. There is a bit of a wait time when you connect the camera, but everything is very fast. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*