# Remonon — US-Forces VAT App for Germany > VAT relief program for US Forces members in Germany for micro-purchases. (iPhone/iPad app by NOVAT GmbH.) - Source: https://appshunter.io/ios/app/remonon/id1593396987 (this page in markdown: same URL + `.md`) - Developer: [NOVAT GmbH](https://appshunter.io/developer/1593396989) - Category: Finance, Shopping - Price: Free - Rating: 4.70/5 from 1,714 App Store ratings · 60 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 69 MB - Languages: American English - Released: 2022-03-30 - Data updated: 2026-09-08 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/remonon/id1593396987/reviews.md ## What is Remonon? VAT-Relief App for Germany Unlock exclusive savings using your NATO-SOFA privileges, tailored for eligible members of the US-Forces, NATO and the Canadian Forces in Germany. Whether you’re shopping locally or online, the program is designed to put money back into your pocket for every-day purchases. Join now and start saving! Features: • Apply your NATO-SOFA status for purchases up to EUR 250 • Access savings both in-store and online • Easy-to-use app interface for a seamless experience • Exclusive to NATO-SOFA status-holders and their eligible family members Ready to save? Download the app today and take the first step towards maximizing your benefits while serving in Germany. ## Key features - VAT-free micro-purchases - In-store and online savings - Easy-to-use interface - Exclusive to US Forces ## What do users think of Remonon? Overall sentiment: mixed **Pros** - 💰 Saves money on VAT - 🔍 Easy to use app - 🤑 Earns hundreds in refunds - 🤖 Automated receipt scanning **Cons** - 🤖 Rigid receipt requirements - 🤑 High fees charged by company - 🤔 Privacy concerns with linking accounts - 🙅‍♀️ Difficult to get receipts approved **Commonly reported bugs** - App crashing or freezing during use - Issues with receipt uploads and processing - Inconsistent app behavior across devices **Most requested features** - Improved receipt scanning functionality - More flexibility in receipt requirements - Reduced fees for the service - Better customer support and communication ## Recent user reviews (10 of 60) All indexed reviews: https://appshunter.io/ios/app/remonon/id1593396987/reviews.md ### 5/5 — Reliable App *2026-08-30, version 1.1.6* Very good app and help you get your money back from spending Euro ### 5/5 — Great Support *2026-08-21, version 1.1.6* Honestly, the best part about this app is the support and the tutorials. When I have a question about the whole process, I can open a chat and an actual human will solve my problem accurately and quickly. Sometimes it takes a few hours, but never more than a day. The entire thing is really easy to use. Yes, they take a cut - but the ease of using the app is worth it. Amazon ordering is SUPER simple once you set up their special account (which is also pretty easy). ### 2/5 — Constantly Rejects receipts. Lacks common sense. *2026-06-05, version 1.1.1* What’s the point of this app if they reject receipts all the time. Some examples: I ordered some food through a food delivery app. The food delivery app requires my name to deliver to my house. Remenon rejected the receipt because my name is mentioned in the receipt. The deliver drivers would be confused if I put NoVAT instead of my last name.. We Purchased some medicines from the pharmacy. Receipt was rejected because my name was mentioned in the patient name in the receipt. Use some common sense Remonon. ### 1/5 — Customer service *2026-05-25, version 1.1.0* Dealing with them is the worst. ### 5/5 — Calling all US military in Germany! *2026-04-28, version 1.0.186* If you’re stationed in Germany with the US or Canadian military, or NATO HQ, you NEED to use this app to get back the VAT on your daily purchases! Super easy to use, very responsive customer service for the few issues I’ve had. I don’t know why this program isn’t more widely advertised because everyone who can should use it. Can also be used on Amazon, just follow the directions in the app. Thank you, Remonon! ### 2/5 — Difficult *2026-04-24, version 1.0.184* Not willing to work with you or understand your situation. A lot of “hidden” rules. And they always try to scare you by saying they will report you to the authorities…. For something you didn’t even know about. Missing the human element and understanding. Oh, if you try to stand your ground or explain a bit more, they just block and punish you for a month or so. ### 3/5 — Cannot honestly give a good review. *2026-03-12, version 1.0.182* There are a lot of things missing in the app. As a single person household with very little overhead, I honestly don’t see the value. I’ve had one month without reimbursement because I “didn’t buy enough” and am close to another because month of no reimbursement as I “still don’t buy enough” maybe vat forms should be electronic and I don’t have to pay so much at the onset. Or maybe let me have more than one month on a vat form for low yield users like myself. And yes I’m buy things in cash. When I run out of cash I’m done with my purchases for the week. Doesn’t mean there isn’t a vat charge on the cash paid groceries. So yes. I personally don’t see the value for my single person household. Not at this point in time. For people with more than one person, the app probably works well, you spend more for things for your spouse and children. And you are more apt to buy things with a credit card. ### 1/5 — Broken *2026-01-31, version 1.0.180* App says my iPhone is erroneously jailbroken (there isn’t even a jailbreak out for my phone) and after a few emails with support I still have a broken app. No good. ### 5/5 — US Troop Support *2026-01-22, version 1.0.180* This app has made it so convenient for US personnel. Amazing service and easy to use. ### 3/5 — Are we becoming the product? *2026-01-21, version 1.0.180* Initially, and I mean when the Apple still in beta, this was interesting and I had a lot of potential and fundamentally the way it came out of beta or maybe it’s not out of bed yet I’m not really sure, but when it went for wider adoption when each Garrison started actually pushing the general public to this app it was a good app. But now? I don’t want to link my payment methods. I don’t want to link my credit card account accounts. I don’t want an Amazon business account linked, or managed by someone else. I don’t mean this to sound harsh, but I don’t care about your businesses efficiencies so that you can hire less staff. I want my privacy to be respected. I want boundaries. Honestly, in the direction that it’s moving I don’t see how this isn’t an OPSEC problem. ## Frequently asked questions about Remonon ### What does the Remonon app do? The Remonon app is designed to help US Forces members in Germany access exclusive savings through a VAT-Relief Micro-Purchases Program. It allows users to make VAT-free purchases on smaller items, both when shopping locally in stores and when buying online. ### What are the key features of this app? Key features include the ability to enjoy VAT-free purchases on micro-purchases, access savings both in-store and online, and utilize an easy-to-use app interface for a seamless experience. The program is exclusively available to US Forces members. ### Is this app free to use? Yes, based on the provided information, the app is free to use. There are no indications of subscription fees, in-app purchases, or advertisements within the application. ### Who is eligible to use the Remonon app? The Remonon app is exclusively for members of the US Forces who are stationed or residing in Germany. It is specifically tailored to help this demographic maximize their savings through VAT relief on micro-purchases. ### How can I save money with this app? You can save money by utilizing the VAT-Relief Micro-Purchases Program offered through the app. This program enables you to make purchases without paying Value Added Tax (VAT) on eligible micro-purchases, whether you are shopping at physical stores or online retailers in Germany. ## Version history (last 5 releases) ### 1.1.6 — 2026-08-14 We've made receipt and document uploads more reliable. Receipt scanning has been improved for more accurate, reliable captures across a wider range of lighting and angles. This release also includes a number of smaller bug fixes and stability improvements throughout the app. ### 1.1.5 — 2026-07-14 Build one receipt from multiple photos and PDFs, with PDF pages shown in-app. Get Amazon support right from the Amazon screen. We'll warn you before uploading a soon-to-expire VAT form and remind you as your DEROS nears. Offline edits now sync on reconnect, plus duplicate-receipt fixes. ### 1.1.4 — 2026-06-29 The app now checks that your USD payout details are complete before you upload a VAT-Form, so a missing detail can't hold up your refund later. If something's missing, we show you what to add — or you can switch to EUR, which is free and needs no address. ### 1.1.3 — 2026-06-18 The app now notices connection changes instantly and handles weak or unstable networks much more gracefully: requests no longer hang, brief server hiccups are retried automatically, and the sign-in screens tell you when they are waiting for an internet connection instead of spinning silently. Interrupted downloads can no longer leave you looking at incomplete files. ### 1.1.2 — 2026-06-08 Fixed an issue that could sign Android users out after updating the app. Your login now carries over reliably across updates, so you stay signed in. ## Apps similar to Remonon | App | Rating | Price | Category | | --- | --- | --- | --- | | [Military Money: Pay & Pension](https://appshunter.io/ios/app/military-money-pay-and-pension/id1454836235) | 4.8 (5,737) | Free | Finance | | [Military Retirement](https://appshunter.io/ios/app/military-retirement/id563082328) | 4.9 (13,475) | $5.99 | Finance | | [Andrews FCU Mobile](https://appshunter.io/ios/app/andrews-fcu-mobile/id689426531) | 4.6 (3,938) | Free | Finance | | [Service CU Mobile Banking](https://appshunter.io/ios/app/service-cu-mobile-banking/id420732323) | 4.8 (12,991) | Free | Finance | | [MILITARY STAR® Mobile](https://appshunter.io/ios/app/military-star-mobile/id1434088523) | 3.2 (391) | Free | Finance | | [Daily TSP](https://appshunter.io/ios/app/daily-tsp/id1481911637) | 4.5 (848) | Free | Finance | ## Related topics [vat refund](https://appshunter.io/ios/topics/vat-refund) · [magirus lohr die feuerwehrapp](https://appshunter.io/ios/topics/magirus-lohr-die-feuerwehrapp) · [vbb bundeswehr](https://appshunter.io/ios/topics/vbb-bundeswehr) · [netherlands vat](https://appshunter.io/ios/topics/netherlands-vat) · [feuerwehren nordstormarn](https://appshunter.io/ios/topics/feuerwehren-nordstormarn) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*