# Remote Assist Client

> Remote Assist Client (iPhone/iPad app by Bright Pattern Inc..)

- Source: https://appshunter.io/ios/app/remote-assist-client/id1605036430 (this page in markdown: same URL + `.md`)
- Developer: [Bright Pattern Inc.](https://appshunter.io/developer/1250218025)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 16.0 · 25 MB
- Languages: English
- Released: 2026-07-17
- Data updated: 2026-08-15
- User reviews in markdown: https://appshunter.io/ios/app/remote-assist-client/id1605036430/reviews.md

## What is Remote Assist Client?

Remote Assist Client lets you share your screen with a customer support agent so they can see exactly what you see and
   help you resolve issues faster.

  This app is designed for use with support teams that use Bright Pattern contact center software (brightpattern.com).
  When you're working with such a support team, the agent provides a short session PIN—enter it in the app, start
  sharing, and the agent can guide you through any issue in real time. No more describing your screen or reading out
  error messages.

  WHY USE REMOTE ASSIST CLIENT
  • Faster resolutions — the agent sees your screen, so there's no back-and-forth describing the problem.
  • Simple to start — just enter your session URL and PIN, then tap to connect.
  • You're in control — screen sharing only starts when you choose to, and you can stop at any time.
  • Secure connection — every session requires a unique PIN to join.

  HOW IT WORKS
  1. Contact a support team that uses Bright Pattern and request a remote assistance session.
  2. Enter the session URL and the 6-digit PIN provided by your agent.
  3. Tap to check the connection, then start sharing your screen.
  4. The agent views your screen live and walks you through the solution.
  5. Stop sharing whenever you're done.

  PRIVACY & SECURITY
  Your screen is only shared after you start a session, and sharing ends the moment you stop it. Each session is gated
  behind a unique PIN.

  COMPATIBILITY
  Remote Assist Client is intended for use with support teams running Bright Pattern contact center software
  (brightpattern.com). A valid session URL and PIN from a support agent are required to use the app.


## Version history (last 1 release)

### 1.0 — 2026-07-18

No release notes.

## More apps by Bright Pattern Inc.

- [Bright Pattern Mobile](https://appshunter.io/ios/app/bright-pattern-mobile/id1481252289)
- [Bright Pattern PTT](https://appshunter.io/ios/app/bright-pattern-ptt/id1639280001)

All apps by Bright Pattern Inc.: https://appshunter.io/developer/1250218025

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*